Find work in Canada.

325,320 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Project Manager
ADGA Group Consultants Inc
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
ADGA is seeking an experienced Project Manager to support complex projects involving integrated technologies and systems.
Added 1 min ago
ERP Program Coordinator (Contract)
Greenfield Global Inc.
Mississauga, ON
Prepare project reports, dashboards, meeting materials, and other documentation to support project leadership and governance activities.
Added 1 min ago
Front Desk Associate
Planet Fitness
St. Albert, AB
Part-time
Discuss your availability with the Hiring Manager and/or notate it on your application.
Added 16 mins ago
Technical Product Manager - Pioneer
Caseware
Toronto, ON
$120,000 to $130,000 CAD / year
Full-time
We are seeking a Technical Product Manager (TPM) to help design, build, and scale the foundational platform services that power the Caseware Cloud portfolio. This role will work closely…
Added 16 mins ago
Energy Markets & Settlements Internship
Atura Power
ON · Multiple, Ontario
Internship
Reporting to the Manager, Commercial Projects & Settlements, the Energy Markets Settlements Intern will be tasked with
Added 16 mins ago
Nurse Practitioner
HealthCareersInSask.ca
Île-à-la-Crosse, SK
Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
Added 16 mins ago
Physical Therapist Degree Senior NE 1 & 2
HealthCareersInSask.ca
La Ronge, SK
Job Description: The Physical Therapist Degree Senior reports directly to the Manager. The Physical Therapist Degree Senior is accountable for planning, organizing, directing and…
Added 16 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Swift Current, SK
Full-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 30 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 30 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 30 mins ago
Major Incident Management Specialist - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
Full-time
…service-oriented Major Incident Management Specialist to join our IT Support Services team. The ideal candidate brings strong analytical and troubleshooting abilities, a passion for…
Added 30 mins ago
Food Service Associate
Dexterra Group
Guelph, ON
Full-time
As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent…
Added 31 mins ago
Pharm D Degree
HealthCareersInSask.ca
Regina, SK
Part-time
Job Description: Reporting to the Manager, the Pharmacist-PharmD-Degree is committed to the integration of knowledge and skill in the provision of quality, client-focused pharmacy services…
Added 31 mins ago
Planet Fitness - Member Services Representative - Part Time - Kingston
Taymax Group
Kingston, ON
Part-time
Assist the Club Manager in counting out the drawer as needed.
Added 31 mins ago
Planet Fitness - Member Services Representative - Part Time - Sudbury
Taymax Group
Sudbury, ON
Part-time
Assist the Club Manager in counting out the drawer as needed.
Added 31 mins ago
Registered Nurse - Diagnostic Imaging (BIR)
Scarborough Health Network
Toronto, ON · Birchmount Site
Part-time
Reporting to the Manager of Diagnostic Imaging, the successful candidate will be responsible for assessing, planning, implementing, and evaluating nursing care and practice activities in a…
Added 31 mins ago
Product Owner - Identity Governance Administration Platform
Intact FC
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Support identity governance capabilities, including: Joiner, mover, and leaver processes; Access requests and approvals; Automated provisioning and deprovisioning; Role and entitlement…
Added 46 mins ago
Manager of Public Affairs
Karis Disability Services
Waterloo, ON
Full-time
The Manager of Public Affairs supports all Karis communities. Therefore, the successful candidate may work out of the Waterloo office, or another community office, (depending on space…
Added 46 mins ago
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
ABB
L'Ancienne-Lorette, QC
Full-time
As the Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations, you will lead the successful execution of ABB's Space & Defense Systems business, ensuring the…
Added 46 mins ago
Senior Product Manager Technical, Amazon Customer Service
Amazon
Vancouver, BC
…Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22…
Added 46 mins ago
Sales Manager - Business Travel
The Yorkville Royal Sonesta Hotel Toronto, CAD
Toronto, ON
Full-time
The Business Travel Sales Manager is responsible for driving business transient revenue through the acquisition, development, and retention of corporate, negotiated, consortia, government,…
Added 46 mins ago
Cardiovascular Perfusionist
University Health Network
Toronto, ON
Full-time
Maintains and optimizes circulatory support and homeostasis of patients requiring cardiopulmonary bypass in cardiac and non-cardiac procedures by utilizing theoretical knowledge and…
Added 1 hour ago
Gender Specialist, SAY-SRHR Project
World Renew
Burlington, ON
$37.64 to $42.35 CAD / hour
Part-time
The Gender Specialist will provide targeted, technical support to operationalize the existing Gender Strategy within the SAY-SRHR project's Annual Work Plan (AWP), curriculum, budget, and…
Added 1 hour ago
Receiving Associate Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
Full-time
…picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store…
Added 1 hour ago
Intermediate Accountant
Live Nation Entertainment
Vancouver, BC
Full-time
Reporting to the Accounting Manager, the Intermediate Accountant will be responsible for the reconciliation and remittance of tax and royalty/license accounts, as well as the reconciliation…

Sysco

Manager, Customer Experience

Winnipeg, MB, Canada
Sysco Winnipeg, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

JOB DESCRIPTION

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25% Purpose

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Customer Experience Manager will lead complex analytical initiatives and develop strategic frameworks to enhance customer loyalty and business value. This role involves influencing executive leadership and collaborating across departments to drive a customer-centric culture.

Requirements

Candidates must possess at least 7 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis tools, CRM systems, and strong leadership capabilities are essential for this position.

Skills

Customer experience strategy
Data analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey mapping
Design thinking
Project management
Strategic planning
Executive communication
Data visualization
Mentorship

Benefits

Health and Dental
Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Analytical Leadership
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey Mapping
Design Thinking
Project Management
Data Visualization
CCSM
Certified Customer Service Manager
Foodservice Distribution
Supply Chain
Business Intelligence
Strategic Planning
Cross-functional Leadership
Customer Insights
Data Analysis
Executive Reporting
Change Management
Mentorship
Customer Loyalty
Analytical Frameworks
Microsoft Office Suite
CX Innovation
Stakeholder Management

Report this job