Find work in Canada.

324,744 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Account Manager
Robertson Electric Wholesale
Barrie, ON
Full-time
The Account Manager is responsible for providing exceptional customer service to their assigned accounts as well as prospecting and developing new business. They will identify opportunities…
Added 2 mins ago
Service Automation Technician
Epiroc
Saskatoon, SK
Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 2 mins ago
MONTREAL – TECHNICAL SALES REPRESENTATIVE
M STEWART LTD
Montreal, QC
Full-time
…creating & monitoring procedures, training and creating an overall customer/market-based work…
Added 2 mins ago
(CAN) General Merchandise Department Manager
Walmart Canada
Yellowknife, NT
Full-time
Position Summary...The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized,…
Added 2 mins ago
CI Advisor I
BrokerLink
St. John's, NL
Full-time
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
Added 2 mins ago
Asset Protection Associate- Full time
Walmart Canada
Woodstock, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 mins ago
(CAN) Cashier
Walmart Canada
Tillsonburg, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
Staff Pharmacist (Premium Location)
Walmart Canada
St. Thomas, ON
Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 2 mins ago
Asset Protection Associate- Part time
Walmart Canada
Woodstock, ON
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 mins ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 2 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 mins ago
Cashier - PT
Walmart Canada
Olds, AB
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
Customer Service Manager - FULL TIME
Walmart Canada
Amherst, NS
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 mins ago
Overnight Lead Department Manager
Walmart Canada
Whitchurch-Stouffville, ON
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 2 mins ago
(CAN) Caissier
Walmart Canada
Thetford Mines, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
Concierge
JLL
Toronto, ON
$57,000 to $60,000 CAD / year
Full-time
…community, reporting directly to the Leasing and Resident Experience Manager. Your role is pivotal in creating an exceptional resident experience through attentive service, strong…
Added 2 mins ago
(CAN) Front End Assistant Manager
Walmart Canada
Longueuil, QC
Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 2 mins ago
Business Analyst II
BrokerLink
Toronto, ON
Full-time
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
Added 2 mins ago
Optician, Dual Licensed
Walmart Canada
Waterloo, ON
Full-time
Position Summary...The Optician, Dual Licensed reports to the Vision Centre Manager and provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing…
Added 3 mins ago
Account Manager
Barricades and Signs
Rocky View No 44, AB · Rocky View County, AB
Full-time
Provide exceptional customer service by phone, e-mail and in-person
Added 3 mins ago
Cashier
Bass Pro Shops
Calgary, AB
Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 3 mins ago
Library Assistant - Access Services
University of Guelph
Guelph, ON
…create, edit and manage online documents and files. Outstanding customer service ethic and proven customer service skills. Excellent verbal and written communication skills. Ability to…
Added 3 mins ago
Personal Lines Account Manager
Drayden Insurance Ltd
St. Paul, AB
Full-time
Added 3 mins ago
Logistics Coordinator
Amrize
AB · Calgary, AB
…seamless delivery coordination of concrete products, exceptional customer service, and accurate order and billing administration. This role combines order dispatching, concrete mixer truck…
Added 3 mins ago
Electrical Engineer
Johnson Controls
AB · SA - Edmonton Orion
Full-time
Under the supervision of the Senior Electrical Engineering Manager, this position is responsible for collaborating in technical client conversations, pricing efforts, design development,…

Sysco

Manager, Customer Experience

Winnipeg, MB, Canada
Sysco Winnipeg, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

JOB DESCRIPTION

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25% Purpose

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Mastery of data analysis tools (e.g., SQL, R, Python, SAS), business intelligence platforms (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Customer Experience Manager will lead complex analytical initiatives and develop strategic frameworks to enhance customer loyalty and business value. This role involves influencing executive leadership and collaborating across departments to drive a customer-centric culture.

Requirements

Candidates must possess at least 7 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis tools, CRM systems, and strong leadership capabilities are essential for this position.

Skills

Customer experience strategy
Data analysis
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey mapping
Design thinking
Project management
Strategic planning
Executive communication
Data visualization
Mentorship

Benefits

Health and Dental
Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Analytical Leadership
SQL
R
Python
SAS
Tableau
Power BI
Salesforce
Journey Mapping
Design Thinking
Project Management
Data Visualization
CCSM
Certified Customer Service Manager
Foodservice Distribution
Supply Chain
Business Intelligence
Strategic Planning
Cross-functional Leadership
Customer Insights
Data Analysis
Executive Reporting
Change Management
Mentorship
Customer Loyalty
Analytical Frameworks
Microsoft Office Suite
CX Innovation
Stakeholder Management

Report this job