Find work in Canada.

617,573 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
AW
Sr. Enterprise Sales Manager, Financial Services (Banking, Wealth management, Payments, Insurance)
Amazon Web Services (AWS)
Toronto, ON
- Full-time
Support AWS operating cadences and provide executive-level business updates
Added 13 mins ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
…partner transitions, regulatory change, AI adoption and new…
Added 13 mins ago
SI
SVP, Commercial Lines
StoneRidge Insurance Brokers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…profitability, and influence the future of our Commercial Lines…
Added 13 mins ago
S
Manager, Customer Experience
Sysco
Calgary, AB · Sysco Calgary
- Full-time
…experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The…
Added 28 mins ago
TS
Inside Account Executive - Directeur(trice) de comptes internes - bilingue
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
Inside Account Executive (Bilingual) – Hybrid
Added 28 mins ago
SM
Accounting Manager (Contract)
Spin Master Ltd
Toronto, ON
- Full-time
…Center. This is an exciting opportunity to be part of a growing business, lead change, improve processes and be an integral member of a team seeking continuous improvement and best in class…
Added 43 mins ago
G
Executive Director
GoodWork.ca
North Vancouver, BC
- Internship
The ideal candidate will bring previous experience from an executive role, exemplifying a proven ability to align and lead teams from a place of inspiration, collaboration, inclusion, and…
Added 43 mins ago
Back of House - Sous Chef
Northland Properties
Kelowna, BC
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. With the opportunity to help…
Added 1 hour ago
H
Civil Engineer
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
…will be mentored by senior engineers, project managers and business leadership to help the candidate better understand industry best practices, trends, standards, and preferences and…
Added 1 hour ago
FT
Executive Director
Factory Theatre
Toronto, ON
- $90,000 CAD / year
- Full-time
Working in partnership with the Artistic Director and Board of Directors, the Executive Director will help guide Factory's next phase of growth through strategic planning, financial…
Added 1 hour ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy, build and optimize campaigns,…
Added 2 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
Added 2 hours ago
NO
SENIOR ADVISOR, STRATEGIC AND DIGITAL COMMUNICATIONS
NFB ONF Education
Montreal, QC
- Full-time
Ensures alignment with the Directorate’s communications plan to optimize the NFB’s digital presence across its business sectors. In collaboration with the Digital Strategist, provides…
Added 2 hours ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
V
Senior Analyst, Sales Reporting
Vale
Canada
- Full-time
The successful candidate will play a key role in delivering accurate commercial reporting, forecasting, budgeting, and business performance analysis across Vale Base Metals' Copper and…
Added 2 hours ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 3 hours ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.
Added 3 hours ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy, build and optimize campaigns,…
Added 3 hours ago
IH
Manager | Human Resources Operations
Interior Health Authority
Kelowna, BC
- Full-time
The Manager will utilize knowledge in the full scope of the business of HR within IH. Relationships with operational leaders and corporate colleagues encourages understanding and…
Added 4 hours ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
Develop and lead an integrated external communications strategy aligned with Xanadu’s business objectives, technical roadmap, and commercial priorities.
Added 4 hours ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 4 hours ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 4 hours ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
You will work closely with the Executive Director and residence leadership team to ensure maximum resident satisfaction while fostering a positive living experience for our residents. You…
Added 4 hours ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
…Engineering, Delivery, Operations, Finance, Legal, Procurement, and Business Development/Sales, to meet contractual commitments, service levels, and business…
Added 4 hours ago
A
Directeur des opérations
Adecco
Dorval, QC
- Full-time
Partner with key stakeholders to support business performance and organizational development.

Sysco

Manager, Customer Experience

Calgary, AB, Canada
Sysco Calgary, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

JOB DESCRIPTION

Purpose

The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer experience strategy. This individual acts as a trusted advisor to executive leadership, leading complex analyses, developing innovative solutions, and shaping long-term CX initiatives. The Customer Experience Manager possesses deep customer insights, exceptional analytical skills, and a proven ability to translate data into actionable strategies that drive business value and enhance customer loyalty.

Responsibilities

Develop & Refine CX Frameworks & Methodologies: Develop and refine analytical frameworks, methodologies, and tools to improve the effectiveness of CX processes, measurement, and decision-making. Introduce innovative approaches to customer data analysis and insight generation.
Drive CX Innovation & Thought Leadership: Proactively identify emerging CX trends, technologies, and evolving customer needs. Provide thought leadership and drive innovation within the customer experience function, influencing industry best practices.
Influence Executive Decision-Making: Present complex analyses, strategic recommendations, and CX program performance updates to executive leadership and the Board of Directors, influencing key decisions that shape Sysco's customer-centric culture and business strategy.
Mentor & Develop Analytical Talent: Mentor and develop high-potential analysts within the customer experience organization, fostering a culture of analytical excellence and continuous improvement.
Cross-Functional Collaboration & Leadership: Lead and manage complex, cross-functional projects related to CX initiatives, ensuring alignment and collaboration across departments (Sales, Marketing, Operations, Technology, Supply Chain).

Skills

Deep understanding of customer experience principles, methodologies (e.g., journey mapping, design thinking), and best practices.
Knowledge of business intelligence platforms, CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Exceptional communication (written and verbal), presentation, and data visualization skills, with the ability to effectively communicate complex information to executive audiences.
Exceptional project management and organizational skills, with the ability to manage multiple complex projects simultaneously.
Proven ability to influence senior leadership, drive change within a large organization, and build consensus among diverse stakeholders.
Strong leadership, mentorship, and team development skills.

Certifications

Certified Customer Service Manager (CCSM)

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience

Physical Demands

Reasonable accommodations will be taken where necessary

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Customer Experience Manager will lead complex analytical projects and develop strategic frameworks to enhance customer loyalty and business value. They will act as a trusted advisor to executive leadership, driving innovation and cross-functional collaboration across departments.

Requirements

Candidates must possess a bachelor's degree or equivalent experience and at least 7 years of relevant professional experience. Proficiency in customer experience methodologies, CRM systems, and executive-level communication is required.

Skills

Customer experience strategy
Analytical leadership
Data analysis
Journey mapping
Design thinking
Business intelligence
Salesforce
Project management
Strategic planning
Data visualization
Executive communication
Stakeholder management
Mentorship
Team development
Change management

Benefits

Health and Dental
Health Care Spending Account
Wellness Account
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP
TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Strategy
Analytical Leadership
Data Analysis
Journey Mapping
Design Thinking
Business Intelligence
CRM
Salesforce
Microsoft Office Suite
Project Management
Data Visualization
Executive Leadership
CCSM
Foodservice Distribution
Supply Chain
Cross-functional Collaboration
Change Management
Mentorship
Customer Insights
Strategic Recommendations
Performance Updates
Customer-centric Culture
Industry Best Practices
Analytical Excellence

Report this job