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Added 2 mins ago
W
(CAN) CASHIER
Walmart
Windsor, ON
- Part-time
6. Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 2 mins ago
W
Front End Checkout Team Associate
Walmart
Selkirk, MB
- Part-time
6.Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 2 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
W
Front End Checkout Team Associate(Part Time)
Walmart
Ottawa, ON
- Part-time
6.Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 2 mins ago
W
customer service manager
Walmart
Hanover, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 mins ago
S
Asset Protection Partner
sephora.com
Halifax, NS
- $25 to $30 CAD / hour
- Full-time
Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
Added 2 mins ago
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Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
The Manager, Information Security will report to and work closely with the Head of EUC Governance, supporting the execution and continued evolution of the enterprise EUC Governance strategy…
Added 2 mins ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Ability to process and handle confidential information with discretion.
Added 2 mins ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Added 6 mins ago
ES
Kitchen manager
Erie St GastroPub
Windsor, ON
- From $37 CAD / hour
- Full-time
- On-site
Workplace Hazardous Materials Information System (WHMIS) Certificate
Added 7 mins ago
KC
Office manager
KM Care Services
Winnipeg, MB
- From $32 CAD / hour
- Full-time
- On-site
Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
Added 17 mins ago
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Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
Implement retrieval-augmented generation (RAG) capabilities that make internal policy, product, and client information accessible and actionable
Added 17 mins ago
B
Senior Manager, Lending Fraud Strategy
BMO
Toronto, ON · FCP
- Full-time
As the Senior Manager, Lending Fraud Strategy you will play a key role in shaping the future of our lending fraud strategy. We're looking for a seasoned leader who can navigate ambiguity,…
Added 17 mins ago
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Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
The Senior Manager, Production Operations Transformation will lead the evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's…
Added 17 mins ago
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Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
Implement retrieval-augmented generation (RAG) capabilities that make internal policy, product, and client information accessible and actionable
Added 17 mins ago
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Senior Technical Lead
BMO
Toronto, ON · FCP
- Full-time
Drive platform stability, scalability, performance, security, and operational excellence across the technology ecosystem.
Added 17 mins ago
JC
Fire Suppression Technician
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
Maintain weekly monthly and annual quotas set forth by suppression manager
Added 26 mins ago
SW
Car wash manager
Splashes Wash Lodge
Surrey, BC
- From $37.51 CAD / hour
- Full-time
- On-site
Added 34 mins ago
PD
Restaurant assistant manager
PIZZA DELIGHT SCORES SUMMERSIDE
Summerside, PE
- From $52,000 CAD / year
- Full-time
- On-site
Added 38 mins ago
C8
Network operations manager
Continent 8 Ltd.
Montréal, QC
- $100,000 to $130,000 CAD / year
- Full-time
- Hybrid
Added 44 mins ago
DS
Transportation fleet manager
Dasmesh School Winnipeg Inc.
West St. Paul, MB
- $30 to $35 CAD / hour
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 58 mins ago
SI
Bar manager
Somewhere Inn Collingwood
Collingwood, ON
- From $27 CAD / hour
- Full-time
- Part-time
- On-site
Added 1 hour ago
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Store manager - retail
chevron
Prince Rupert, BC
- From $42 CAD / hour
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 1 hour ago
S
Asset Protection Partner
sephora.com
Victoria, BC
- $25 to $30 CAD / hour
- Full-time
Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
Added 1 hour ago
TH
Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…

SysGen Solutions Group

IT Manager

Calgary, AB, T2G 0K3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

IT Manager

SysGen Solutions Group changes the way people use technology to solve business challenges and enhance productivity, collaboration and processes. Our IT solutions include fully managed IT services, network administration and design, cloud computing, cybersecurity and data management. We're committed to providing unmatched customer service, comprehensive IT support, and innovative IT solutions for clients across Alberta and British Columbia.

We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business goals. Responsible for leading a team of technical professionals, this position oversees the effective and efficient delivery and evolution of services to their assigned clients.

Working at SysGen means being part of a team of dedicated professionals who refuse to take themselves too seriously. We work hard to foster an inspiring, energetic and healthy work environment where our employees are respected, empowered, and rewarded for going the extra mile. We value honesty, kindness, and out-of-the-box thinking.

Life at SysGen Solutions - Perks & Benefits – What’s in it for you?

Professional Training: Paid-for courses to meet your career development goals.
Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
Diversity & Inclusion: Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
President’s Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:
- Canada’s Top 100 Small & Medium Employers(2018, 2019, 2021, 2022)
- Alberta’s Top 75 Employers (2017, 2018, 2022)
- Canada’s Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
- CDN Top 100 and CRN MSP 500awards (2015-2021)
- Top Managed Services Provider by Channel Futures(2022, 2023)

Responsibilities:

Work across multiple SysGen accounts as their IT Manager and Strategist to provide technology solutions to business challenges
Monitor service and financial targets of existing contracts to support client satisfaction and retention, and growth of the organization in both technical services activity and project work.
Define, deliver and arrange support for strategic plans and projects in the implementation of IT assets and accomplishing clients’ IT goals. This includes evergreening strategies, or migration to new technologies identified as either lowering costs or increasing efficiencies.
Validate Service Level Agreement objectives against field performance and provide feedback to service teams
Provide direct management and leadership to the Technical Account Executives. Communicate values, strategies, objectives; planning, monitoring and appraise job results; develop a climate for offering information and opinions
Increase SysGen effectiveness by orienting, training, coaching, and counseling staff as well as identifying unique training or knowledge needs to support and service clients
Ensure technicians document a knowledgebase of their assigned clients
Run ticketing system reports to identify patterns of failure in technology and/or personnel and prescribe correctional programs for recurring issues as indicated through reporting from the ticketing system
As part of the Escalation Group, be available to assume the role of Escalation Manager where needed. Manage technical teams for incident and problem management
Ensure SysGen monitoring tools are properly configured and utilized for clients
Exhibit leadership behaviors that value our people, help employees reach their full potential, and enable them to create a high-performance work environment
Maintain quality service by establishing corporate standards and enforcing SysGen standards, suggesting areas for improvement to client’s internal processes and identifying and creating policies in alignment with client needs and their HR processes

Requirements:

5+ years’ experience in Operating Systems and Networking.
3+ years’ experience in IT/IS management including strategic planning.
Bachelor's degree or Diploma in Information Technology, Computer Science, a related field, or equivalent experience is an asset
ITIL v3/4 or other ITSM best practices certification program is an asset
Relevant IT Vendor certifications (MSCE, VCP, CCNA etc.) is an asset
Proven competency in monitoring, maintaining and optimizing computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Depth of knowledge in IT infrastructure and operations best practices and emerging technologies
Management of technical teams of 4-8 people.
Ability to liaise with all levels of client organization and provide executive level communication and presentations
Ability to work remotely and onsite as required

SysGen employees are guided by our 8 Guiding Principles:

Collaboration Communication

Consistency Expectations

Innovation Integrity

Relationships Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.

#sysgengrey

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More about this job

Responsibilities

The IT Manager leads a team of technical professionals to deliver strategic IT solutions and manage client service contracts. They are responsible for monitoring service targets, defining strategic plans, and ensuring high-performance standards across all assigned accounts.

Requirements

Candidates must have at least 5 years of experience in operating systems and networking, along with 3 years in IT management. A bachelor's degree or diploma in a related field is preferred, as are relevant IT certifications like ITIL or vendor-specific credentials.

Skills

IT management
Strategic planning
Team leadership
Network administration
Cloud computing
Cybersecurity
Data management
Incident management
Problem management
Technical account management
Staff coaching
Ticketing system reporting
IT infrastructure
Systems administration
Executive communication

Benefits

Professional training
Compensation program
Health and wellness program
President’s club
Vacation payout policy
Group benefits plan

Visa sponsorship

Not detected in the job text

Keywords

IT Manager
Managed IT Services
Network Administration
Cloud Computing
Cybersecurity
Data Management
Strategic Planning
ITIL
MSCE
VCP
CCNA
IT Infrastructure
Systems Administration
Incident Management
Problem Management
Technical Account Executive
Ticketing System
Service Level Agreement
Evergreening
Database Management
Phone Systems
Leadership
Coaching
Client Relations
Managed Services

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