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Added 5 mins ago
SI
Bar manager
Somewhere Inn Collingwood
Collingwood, ON
- From $27 CAD / hour
- Full-time
- Part-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 30 mins ago
FI
Banquet manager
Frobisher Inn
Iqaluit, NU
- From $42 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 53 mins ago
C
Gestionnaire des Installations - Facilities Manager
CBRE
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Encadrer les relations avec les fournisseurs et les procédures de facturation. Examiner les devis pour l’acquisition de pièces, de services et de main-d’œuvre pour les projets.
Added 53 mins ago
LC
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Prescott, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 53 mins ago
N
Department Manager, Meat
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Work with the Store Manager to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis, and labor…
Added 53 mins ago
LC
Cashier Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
TI
Inventory control manager
Totals Inventory Professionals
Mississauga, ON
- From $50.5 CAD / hour
- Full-time
- On-site
Evaluate the operations of a department providing administrative services
Added 1 hour ago
QB
Assistant manager, fast food
Quesada Burritos and Tacos
Surrey, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 1 hour ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business…
Added 1 hour ago
EC
HR Business Partner
Eaton Corporation
Edmonton, AB
- Full-time
Our commitment: We’re not just about business; we’re about making a difference. Our team is dedicated to improving lives and safeguarding the environment through our products and services.
Added 1 hour ago
SA
Construction project manager
Summa Architectural & Structural Metal Inc.
Terrebonne, QC
- $65,000 to $90,000 CAD / year
- Full-time
- Hybrid
Health benefits, Financial benefits, Long term benefits
Added 1 hour ago
D&
Finance manager
Davidson & Company LLP
Vancouver, BC
- $130,000 to $165,000 CAD / year
- Full-time
- Hybrid
Health benefits, Financial benefits, Long term benefits, Other benefits
Added 1 hour ago
V
PMO / Project Coordinator
Virtusa
Toronto, ON
- Full-time
…with 6-8 years of experience to manage project governance, financial tracking, and resource allocation within Clarity. This role is essential for overseeing the complete lifecycle of…
Added 1 hour ago
N
Member of Technical Staff
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 1 hour ago
GP
Associé Gestion des Partenariats
Global Payments Inc.
Markham, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Partner Manager to join our ever-evolving Integrated Solutions team and help shape the future of global commerce.…
Added 1 hour ago
JA
Payroll, Pension & Benefits Service Coordinator
Jazz Aviation LP
Halifax, NS
- Full-time
Under the direction of the Payroll, Pensions and Benefits Services Manager, the coordinators are responsible to ensure the accuracy of employee data for all facets of the payroll, pensions…
Added 1 hour ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 1 hour ago
MS
Patient Care Manager, General Medicine
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
…excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing…
Added 1 hour ago
SM
Decision Support Analyst Decision Support
St. Michael's Hospital
Toronto, ON
- Full-time
The Decision Support team provides analytical support to programs/services across Unity Health, as well as to key strategic, quality, performance and financial initiatives. Decision Support…
Added 1 hour ago
R
Advisor - Analyst, Logistics Strategy and Optimization (Hybrid - Boucherville)
RONA
Boucherville, QC
- Full-time
Reporting to the Manager, Logistics Flow Optimization, the Logistics Analyst plays a key role in designing and optimizing logistics flows across RONA’s supply chain. The incumbent acts as…
Added 1 hour ago
MS
Casual Mental Health Worker, Resource Centre
MPA Society
Burnaby, BC
- Full-time
Classification Benchmark: Mental Health Worker Grid Level: 34 Collective Agreement: Community Subsector Association Reports to: Manager, Supported Housing
Added 1 hour ago
M
Marketing Manager, Global Retirement
Manulife
Waterloo, ON · Montreal, QC
- Full-time
Knowledge of the financial services industry and group retirement market is a plus.
Added 1 hour ago
Assistant Manager, Member Services - Kelowna Branch
Coast Capital Savings
Kelowna, BC
…diverse role in which change is the norm. As the Assistant Manager, Member Services, you’ll use your many skills to lead a team of Member Service Representatives in providing Coast…
Added 1 hour ago
DC
Project Administration Team Lead
DWB Consulting Services Ltd
North Vancouver, BC
- $40 to $45 CAD / hour
- Full-time
…a key support and strategic partner to our Head of Business Services. The incumbent will provide significant time supervising, mentoring and developing a project administration team of 5 to…
Added 1 hour ago
TH
Restaurant manager
Tim Hortons
Napanee, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Determine type of services to be offered and implement operational procedures

SysGen Solutions Group

IT Manager

Calgary, AB, T2G 0K3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

IT Manager

SysGen Solutions Group changes the way people use technology to solve business challenges and enhance productivity, collaboration and processes. Our IT solutions include fully managed IT services, network administration and design, cloud computing, cybersecurity and data management. We're committed to providing unmatched customer service, comprehensive IT support, and innovative IT solutions for clients across Alberta and British Columbia.

We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business goals. Responsible for leading a team of technical professionals, this position oversees the effective and efficient delivery and evolution of services to their assigned clients.

Working at SysGen means being part of a team of dedicated professionals who refuse to take themselves too seriously. We work hard to foster an inspiring, energetic and healthy work environment where our employees are respected, empowered, and rewarded for going the extra mile. We value honesty, kindness, and out-of-the-box thinking.

Life at SysGen Solutions - Perks & Benefits – What’s in it for you?

Professional Training: Paid-for courses to meet your career development goals.
Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
Culture of Health & Wellness: We believe that work-life balance is important – when you have time to refresh with family and friends you are more energized and engaged in everything you do.
Diversity & Inclusion: Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
President’s Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:
- Canada’s Top 100 Small & Medium Employers(2018, 2019, 2021, 2022)
- Alberta’s Top 75 Employers (2017, 2018, 2022)
- Canada’s Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
- CDN Top 100 and CRN MSP 500awards (2015-2021)
- Top Managed Services Provider by Channel Futures(2022, 2023)

Responsibilities:

Work across multiple SysGen accounts as their IT Manager and Strategist to provide technology solutions to business challenges
Monitor service and financial targets of existing contracts to support client satisfaction and retention, and growth of the organization in both technical services activity and project work.
Define, deliver and arrange support for strategic plans and projects in the implementation of IT assets and accomplishing clients’ IT goals. This includes evergreening strategies, or migration to new technologies identified as either lowering costs or increasing efficiencies.
Validate Service Level Agreement objectives against field performance and provide feedback to service teams
Provide direct management and leadership to the Technical Account Executives. Communicate values, strategies, objectives; planning, monitoring and appraise job results; develop a climate for offering information and opinions
Increase SysGen effectiveness by orienting, training, coaching, and counseling staff as well as identifying unique training or knowledge needs to support and service clients
Ensure technicians document a knowledgebase of their assigned clients
Run ticketing system reports to identify patterns of failure in technology and/or personnel and prescribe correctional programs for recurring issues as indicated through reporting from the ticketing system
As part of the Escalation Group, be available to assume the role of Escalation Manager where needed. Manage technical teams for incident and problem management
Ensure SysGen monitoring tools are properly configured and utilized for clients
Exhibit leadership behaviors that value our people, help employees reach their full potential, and enable them to create a high-performance work environment
Maintain quality service by establishing corporate standards and enforcing SysGen standards, suggesting areas for improvement to client’s internal processes and identifying and creating policies in alignment with client needs and their HR processes

Requirements:

5+ years’ experience in Operating Systems and Networking.
3+ years’ experience in IT/IS management including strategic planning.
Bachelor's degree or Diploma in Information Technology, Computer Science, a related field, or equivalent experience is an asset
ITIL v3/4 or other ITSM best practices certification program is an asset
Relevant IT Vendor certifications (MSCE, VCP, CCNA etc.) is an asset
Proven competency in monitoring, maintaining and optimizing computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Depth of knowledge in IT infrastructure and operations best practices and emerging technologies
Management of technical teams of 4-8 people.
Ability to liaise with all levels of client organization and provide executive level communication and presentations
Ability to work remotely and onsite as required

SysGen employees are guided by our 8 Guiding Principles:

Collaboration Communication

Consistency Expectations

Innovation Integrity

Relationships Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.

#sysgengrey

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More about this job

Responsibilities

The IT Manager leads a team of technical professionals to deliver strategic IT solutions and manage client service contracts. They are responsible for monitoring service targets, defining strategic plans, and ensuring high-performance standards across all assigned accounts.

Requirements

Candidates must have at least 5 years of experience in operating systems and networking, along with 3 years in IT management. A bachelor's degree or diploma in a related field is preferred, as are relevant IT certifications like ITIL or vendor-specific credentials.

Skills

IT management
Strategic planning
Team leadership
Network administration
Cloud computing
Cybersecurity
Data management
Incident management
Problem management
Technical account management
Staff coaching
Ticketing system reporting
IT infrastructure
Systems administration
Executive communication

Benefits

Professional training
Compensation program
Health and wellness program
President’s club
Vacation payout policy
Group benefits plan

Visa sponsorship

Not detected in the job text

Keywords

IT Manager
Managed IT Services
Network Administration
Cloud Computing
Cybersecurity
Data Management
Strategic Planning
ITIL
MSCE
VCP
CCNA
IT Infrastructure
Systems Administration
Incident Management
Problem Management
Technical Account Executive
Ticketing System
Service Level Agreement
Evergreening
Database Management
Phone Systems
Leadership
Coaching
Client Relations
Managed Services

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