Siebel Application Designer
- Vancouver, BC, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Company Description
SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Job Description
Company: SystemCanada | www.systemcanada.com
World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan
Job Description
Main Accountabilities:
- Working in collaboration with our 3rd Party offshore vendor, provide thought leadership on solutions to meet our Call Centre, Service to Sales and B2C requirements
- Design solutions which satisfy business requirements utilizing Siebel frameworks
- Develop and ensure Technical Specifications and Programming standards are maintained
- Ensure the application performs within established SLA's
- Assist to ensure projects are delivered on schedule, within budget, meet requirements.
- Develop excellent working relationships with Business and IT stakeholders
- Keep abreast of emerging technologies in the areas of CRM and Call Centre
- Minimum 5 years of progressive information technology experience, with full application development life cycle and systems integration experience in a development environment
- Minimum of 3 years experience with Siebel technology
- Experience in the following Siebel functionality: email Response, Enterprise Application Integration (EAI), Virtual Business Components (VBC) integration, Siebel Workflow, Assignment Manager, Genesys CTI Integration, Web Service Integration, Enterprise Integration Manager (EIM), Leads Management, Marketing Server, Campaign Management
- Siebel 8.x experience
- Experience working in an onshore/offshore model
- Excellent problem analysis and trouble shooting skills
- Good knowledge of change management and problem management processes
- Strong interpersonal and organizational skills. You will be working with end users and other IT organizations
- Ability to communicate effectively to technical and non-technical audiences
Assets:
- Good working knowledge of Java, VB, C++ programming languages would be a definite advantage
- Knowledge of the financial and insurance industries in particular Group Health Benefits, Group Retirement Services, and Direct sales
More about this job
Responsibilities
The Siebel Application Designer at System Canada Technologies will design solutions that meet business needs on Siebel, write technical specifications, and work with offshore vendors and business and IT teams. The role also ensures applications meet performance targets and projects stay on schedule.
Requirements
Candidates need at least 5 years of IT experience with full application lifecycle work and at least 3 years on Siebel, including Siebel 8.x. Strong analysis, troubleshooting, communication and onshore/offshore collaboration skills are required.
Skills
- Siebel
- Siebel 8.x
- Siebel Workflow
- Enterprise Application Integration (EAI)
- Virtual Business Components (VBC)
- Assignment Manager
- Genesys CTI
- Web Service Integration
- Enterprise Integration Manager (EIM)
- Leads Management
- Marketing Server
- Campaign Management
- Email Response
- CRM
- Call Centre systems
- Technical specifications
- Solution design
- Systems integration
- Java
- VB
- C++
- Troubleshooting
- Change management
- Problem management
Categories
- Software
- Technology
- Consulting
- Customer Service & Support
Keywords
- Siebel
- Siebel Application Designer
- CRM
- Call Centre
- Siebel Workflow
- EAI
- Enterprise Integration Manager
- Genesys CTI
- Web Service Integration
- Campaign Management
- Leads Management
- Assignment Manager
- Virtual Business Components
- email Response
- Marketing Server
- Java
- VB
- C++
- Offshore
- Change management
Seniority
Senior
Tools
- Siebel
- Genesys CTI
- Enterprise Integration Manager
Languages
- English