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Added 10 mins ago
SL
VP, Business Group Chief Information Security Officer, SLAM
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…own enterprise cyber defence operations, enterprise security platform engineering, vulnerability remediation, incident response operations, or second-line risk oversight except where…
Added 10 mins ago
SL
VP, Business Group Chief Information Security Officer, Canada
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- Full-time
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Senior Product Manager, Cross Platform Experience
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SI
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Added 51 mins ago
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MC
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Sales Manager, Strategic
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Added 1 hour ago
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Added 1 hour ago
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Senior Java Engineer - Core / Infra - Elasticsearch
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Senior Java Engineer - Core / Infra - Elasticsearch
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Senior Java Engineer - Core / Infra - Elasticsearch
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- Full-time
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Added 1 hour ago
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Senior Java Engineer - Core/ Infra - Elasticsearch
Elastic
Canada
- Full-time
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SYSTRA Canada

Quality Manager

Toronto, ON, Canada

$140,000 to $165,000 CAD / year · Full-time

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Job details

Pay: $140,000 to $165,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Experience : Minimum 8 years’ progressively senior leadership experience and/or related experience in Quality Assurance
Posting language: English
Posted: Oct 15, 2026

Original job description

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a railway.

Understand better who we are by visiting www.systracanada.com.

Context

Under the supervision of the Senior Manager, CPG Quality Management, the Manager, CPG Project Quality Assurance leads quality assurance and oversees quality control at a project level. Accountable for quality assurance and quality control decisions of the assigned delivery project. Leads an appropriately sized and skilled team of Lead Project Quality Assurance, Senior Coordinator Quality Assurance (SCQAs) and Quality Control Coordinators with responsiblity for achieving the quality objectives set for the project(s) assigned. Produces detailed quality assurance and quality control reports for the project(s) as required within the reporting cycle as well as performing a training role for the implementation of the quality management system for the project. Coordinates with other project controls and project management leaders of the project(s) ensuring the agreed quality management system policies, plans, processes and procedures are consistently adhered to. Supports the (Integrated) Project Delivery Teams and Senior Manager, CPG Quality Management to deliver the projects safely, on-time, on-budget and to an agreed level of quality determined by the project’s design.

Missions/Main Duties

KEY CONTRIBUTIONS

Functional/Technical

Responsibilities

Reporting to Senior Manager, CPG Quality Management, the Manager, CPG Project Quality Assurance is responsible for the leadership and delivery of quality assurance and quality control for assigned projects, which includes being:

Accountable to (Integrated) Project Delivery Team for timely data and information regarding the status of all aspects of the project’s quality assurance and quality control and providing recommendations for resolving any non-compliance and/or issues
Responsible for the application of CPG Quality Management System including project specific plans, processes and procedures and guides as extensions to and consistent with the CPG Quality Management System including the continual improvement cycle drawing on previous experience and industry practice
Responsible for the Project Quality Management Plan detailing the objectives of the project as consistent with CPG strategy and objectives and in alignment with the (Integrated) Project Delivery Team and Senior Manager, CPG Quality Management
Responsible for the identification, development, reporting and analysis of quality metrics and managing agreed key performance indicators for the project including quality management system performance
Responsible for development and training (Integrated) Project Delivery Team on Project Quality Assurance Plan, CPG Quality Management System and Continual Improvement by way of, but not limited to, workshops, courses, online education and orientation (onboarding) of (Integrated) Project Delivery Team members
Responsible for the assurance, management and review of 2nd Party contracted quality submissions, e.g. ITPs
Responsible for the review and approval of Quality control site reports and test results, ensuring all documentation meets project quality assurance plan requirements and industry standards.
Responsible for ensuring all quality control inspections, testing and site visits are conducted as per Quality assurance plan requirements.
Responsible for the identification, resolution or escalation of quality issues
Supports the development and application of audit on the (Integrated) Project Delivery Team and 2nd Parties (direct contracted parties) with respect to compliance with CPG Quality Management System and contracted obligations alongside (Integrated) Project Delivery Team and Manager, CPG Quality Audit
Supports the implementation of continual improvement initiatives
Supports working groups and committees with specialized functional knowledge and offers expert recommendations concerning quality assurance

Customer/Stakeholder

Works strategically, develops and cultivates key relationships with a wide number of internal and external stakeholders, including but not limited to contracted parties, government, agencies and/or communities to aid in the successful delivery of the Project Quality Assurance Plan
Pro-active participant in project delivery management meetings, presentations and committees and quality management functional meetings, presentations and committees
Acts as an ambassador and liaison for Metrolinx as necessary
Communicates and provides support to both internal and external clients to enhance and achieve organizational goals
Liaises with internal departments regarding operational issues or improvements, and provides Quality subject matter expertise to management team on as required basis
Develops, fosters and maintains relationships with provincial ministries, municipalities, external authorities, private companies and the public to facilitate the advancement of organizational objectives
Works with staff at all levels to exchange information, coordinate efforts and resolve issues
Collaborates with other stakeholders and functions across Metrolinx to ensure alignment of activities and other ongoing initiatives

Operational Excellence

Fosters a safe and healthy work environment and complies with health, safety and environmental standards that meet or exceed legislated requirements
Establishes and maintains quality assurance and control on assigned project(s) ensuring deficiencies are addressed promptly and minimizes corporate liability by working with stakeholders to identify and mitigate risk and resolve issues
Develops and implements effective quality assurance strategies and tactics supported by data driven analysis and observed, rationalised industry practices
Develops service levels, measures and performance targets and regular reporting
Supports project delivery through managing quality assurance objectives and consistency with corporate and CPG goals
Supports project delivery and organizational initiatives to be on time and within budget
Supports a culture of continual improvement for an environment of high service standards and timely delivery
Recommends change to policy, plan, process or standards for continual improvement and to advance excellence in project management practices
Drives innovation by reviewing and analyzing processes to identify gaps and opportunities for improvement
Remains current on trends, behaviors and industry practices

Financial Stewardship

Identifies potential risks and risk mitigation activities to inform budget, estimating and forecasting functions
Manages resource budget for Project Quality Assurance Lead, Senior Quality Assurance Coordinators (SQACs) and Quality Control Coordinators assigned to the project and expenses within the role’s scope and budget
Develops and maintains departmental budget, ensures adherence to budget constraints, analyzes variances, scrutinizes expenditures, and approves payments and takes appropriate action to ensure budget is at or under plan within the role’s scope
Assesses and determines required workforce planning requirements to perform and maintain service levels, identifies budget constraints and overall impact on financial resources within the role’s scope
Prepares and monitors annual budget and submits a business plan regarding budget related expenditures within the role’s scope
Monitors progress to ensure that planning objectives are delivered on time and within budget, that anticipated business results are achieved and able to explain off-plan overages and exceptions within the role’s scope
Establishes processes, controls and measures to ensure appropriate expense allocation, cost management and overall fiscal responsibility within the role’s scope
Maintains departmental budget, ensures adherence to budget constraints, analyzes variances, scrutinizes expenditures and approves payments and takes appropriate action to ensure budget is at or under plan within the role’s scope

People Leadership

Directly manages up to 10 individuals performing quality assurance and quality control related tasks, manages the work of contractors assigned to the team and maintains engagement of consulting support
Provides leadership and direction to staff and project team (e.g. defines team member roles, responsibilities and expectations) including coaching and mentoring to ensure the quality and consistency of work
Manages staff performance to ensure adherence to timelines and objectives while addressing any performance gaps through correcting actions and timely feedback to ensure a cohesive operational unit and the optimum use of team skills
Be the subject matter expert and develop organization capability for quality assurance and quality control
Creates a working environment that is aligned with the organization’s desire to be a “best company to work for”, ensuring that people resources possess the required skills, are supported and have the resources to do the job
Demonstrates leadership and core competencies at a high level and is an exemplary model of living the corporate Values and Code of Ethics
Develops and maintains an environment of positive collaboration through developing relationships and engagement across Metrolinx and other stakeholders

Profile/Skills

Education : Degree in an applicable or relevant field

Experience : Minimum 8 years’ progressively senior leadership experience and/or related experience in Quality Assurance

Certifications or Designations : Relevant Quality Assurance qualification from a recognized Institution

Leadership Competencies And Specialized Skills

Service-Focused Leadership
Building a High Performance Culture
Communicating Effectively
Delivering Superior Results
Energizing the Team
Making Sound Decisions
Living the Values
Personal Effectiveness
Collaborative Partner

Technical Competencies

Demonstrable exceptional technical skill in quality assurance and quality control in project management/construction industry including the creation and delivery of detailed Project Quality Assurance Plan including quality control
Highly skilled in quality assurance and quality control theory, principles and practice
Comprehensive understanding of broader project management theory, principles and practice
Strong leadership skills to motivate a team, set high standards and clear expectations, manage expectations and outputs
Highly articulate with practiced presentation and facilitation skills
Excellent people skills and ability to communicate / interface effectively across the organization and external stakeholders
Exceptional attention to detail with excellent verbal, written, presentation and communication skills and confident leading meetings of diverse and potentially numerous members
Demonstrable experience of successfully managing competing objectives of external and internal stakeholders and recognizing materiality
Highly skilled at addressing and engaging leaders across the project and organisation
Excellent MS Office skills: Excel, Word, Powerpoint

Salary Range: CAD 140,000 - 165,000 (annually)

SYSTRA Canada is committed to having a diverse and inclusive workforce. We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel.

Note: In this description, the masculine gender is used for easy reading purposes and includes the feminine.

We use AI-enabled tools in our recruitment platform (iCIMS) for tasks like resume parsing and candidate matching. These tools do not make hiring decisions; all applications are reviewed by a human recruiter, and final decisions are made by our hiring team.

For questions about our hiring process or AI tools, please contact [email protected].

Workplace Type

Hybrid

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More about this job

Responsibilities

Lead quality assurance and quality control for assigned projects, including implementing project quality plans, reviewing inspections and test results, tracking quality metrics, and resolving or escalating issues. Manage and develop the quality team, coordinate with project stakeholders and contractors, support audits and continual improvement, and oversee related resources and budgets.

Requirements

Requires a degree in an applicable or relevant field, a relevant quality assurance qualification, and at least eight years of progressively senior leadership or related experience. Candidates should demonstrate strong project and construction quality expertise, leadership, stakeholder communication, presentation and facilitation skills, and proficiency with Microsoft Office.

Skills

Quality Assurance
Quality Control
Project Quality Management
Quality Management Systems
Project Management
Construction Quality
Audit Support
Continual Improvement
Risk Mitigation
Budget Management
Workforce Planning
Team Leadership
Stakeholder Management
Training and Development
Data Analysis
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Control
Project Quality Assurance Plan
Project Quality Management Plan
Quality Management System
Project Management
Construction Industry
Quality Metrics
Key Performance Indicators
Continual Improvement
Quality Audits
Inspection and Test Plans
Site Inspections
Test Results
Non-Compliance
Risk Mitigation
Stakeholder Management
Contractor Management
Project Delivery
Budget Management
Workforce Planning
Training and Development
Team Leadership
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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