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Added 13 mins ago
CO
Utility Operator II
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…meter systems, and mobile mapping / GIS applications. Strong customer service and interpersonal skills, with an ability to build positive relationships are essential. Comfortability using…
Added 13 mins ago
CO
Utility Operator III
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…as Foreman. You will have meaningful influence on day-to-day service reliability and regulatory compliance while strengthening team effectiveness by fostering a positive and safe work…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 14 mins ago
W
(CAN) Cashier
Walmart
Surrey, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 14 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 14 mins ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 14 mins ago
B
AI Process re-engineer, Capital Markets Product Control
BMO
Toronto, ON · FCP
- Full-time
…sources and practices, reduces ongoing costs, and increases service level performance. This role looks to also drive change using AI tools and skills set to generate…
Added 28 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Participer activement à l'équipe et offrir un excellent service à la clientèle tout en promouvant une image d'entreprise supérieure
Added 28 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 28 mins ago
WC
(CAN) Cashier
Walmart Canada
Williams Lake, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where effective coordination and real-time operational support help ensure accurate passenger processing and reliable flight departures…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 28 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Supervisor is responsible for assist with the training content and day to day operational support of the winter attractions which includes Woodview Skating, Big Dipper Tubing, and…
Added 28 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 28 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Hull, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 28 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
P
Material Planner
Puratos
Chilliwack, BC
- Full-time
Support Purchasing Manager in finding sources for new materials and services.
Added 28 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Red Deer, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 28 mins ago
TO
Temporary Operations Clerk (anticipated for up to 4 months)
Town of Whitby
Whitby, ON
- Full-time
Reporting to, and under the direction of the Manager, Administration and Analytics, the Operations Clerk is responsible for providing administrative and communications support to the…
Added 28 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

T&T Power Group

Service Manager

Wellesley, ON, Canada

$80,000 to $95,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T&T Power Group for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things through to the end. We are seeking a qualified individual to fill the opening of the GTA Service Manager position.

About T&T

In 1980, T&T Diesel Power was formed with a focus on standby and emergency generators. Over the next forty years, we established ourselves as the standard in building and servicing power generation equipment. Today we offer solutions that range from small standby power generators for residences to multi-megawatt combined heat and power solutions for health care and industry. We operate nationally through established offices in Vancouver, Prince George, Edmonton, Calgary, Saskatoon, Toronto, Wellesley, Montreal, & Moncton. We are a company built on unique core values resulting in many awards, including being named the Siemens Gas Engines Distributor of the Year, Danfoss Global Partner of the Year and Canada Best Managed Companies.

Your key responsibilities will be:

Model the way for safe, environmentally sound and healthy work behaviours in support of T&T Power groups Health and Safety Policies, Programs and initiatives.
Ensure all employees comply with established customer safety rules
Generally, work with team members to ensure efficient and effective coordination of technicians, parts and deficiencies and customer communications
Take full responsibility for departmental P&L
Provide excellent customer service as key contact for field service requirements and work orders to maximize the productivity of field service operations
Promote customer satisfaction, follow up on repairs and collaborate with other departments to deliver high-level service
Train and coach team members to meet and exceed customer and business expectations by administering performance evaluations
Improve customer and employee satisfaction by initiating corrective procedures in the field service operations
Provide directions on financial implications of work orders, including customer pay, warranties, claims, policies and return visits
Create quotes and review, and prepare invoices for internal and external customers
Manage work-in-progress (WIP) and contamination control
Investigate and report accidents or near misses
Identify and resolve issues by initiating corrective actions
Encourage continuous improvement for field operations through regularly scheduled meetings and associated training
Assist the PSM with the management of fixed assets and preparation for capital expenditures
Manage maintenance on the fleet of field service trucks
Manage employees at off-site locations
Work with a sense of urgency and foster team efforts to encourage growth
Monitoring and improving service KPIs and reporting results to senior leadership

Requirements:

We cannot stress enough that strong computer aptitude with the ability to quickly learn new software programs and procedures is a critical and non-negotiable skill required for this job - ERP experience an asset

Comfort in a fast-paced and constantly changing working environment
Ability to produce consistent quality of work under pressure

Relevant Technical Background is Required: Demonstrated experience or understanding within a technically-focused industry such as Automotive, Mechanical, Electrical, or Power Generation (Engines/Generators/Parts).

Experience with Microsoft Office Suite
Ability to identify and solve problems through meticulous planning and careful execution with little to no oversight or direction
team player with excellent written/verbal communication skills (English)

Strong consideration will be given to individuals with experience in any/all of the following areas:

Management & Leadership
Health and safety
Post-secondary education or equivalent work experience is an asset
A competitive wage & benefit package will be offered based on candidate experience and capabilities. We’d like to thank all who apply, however, only relevant candidates will be chosen for an interview.

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

T&T Power Group is an Equal Opportunity Employer who values workplace diversity and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Vacancy Status: This posting is for an active opening to support our team's ongoing growth.

AI Disclosure: No artificial intelligence is used in the screening or selection process for this position.

Job Type: Full-time

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Apply About employer

More about this job

Responsibilities

Manage the field service department’s operations, employees, customer communications, safety, and full departmental P&L, while coordinating technicians, parts, work orders, quotes, invoices, and fleet maintenance. Improve customer and employee satisfaction, coach the team, resolve operational issues, monitor service KPIs, and report results to senior leadership.

Requirements

Candidates need a relevant technical background or demonstrated understanding of a technical industry such as automotive, mechanical, electrical, or power generation, along with strong computer aptitude and Microsoft Office experience; ERP experience is an asset. The role also calls for leadership capability, strong communication and problem-solving skills, and the ability to deliver consistent work in a fast-paced environment with minimal oversight; post-secondary education or equivalent experience is an asset.

Skills

Service Operations Management
Profit And Loss Management
Customer Service
Team Leadership And Coaching
Health And Safety
Field Service Coordination
Work-In-Progress Management
Problem-Solving
Continuous Improvement
KPI Monitoring And Reporting
Microsoft Office
ERP Software
Written And Verbal Communication
Financial And Invoice Management
Fleet Maintenance
Power Generation

Benefits

Casual Dress
Company Events
Dental Care
Employee Assistance Program
Extended Health Care
Flexible Schedule
Life Insurance
On-Site Parking
Paid Time Off
RRSP Match
Store Discount
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Power Generation
Standby Generators
Emergency Generators
Combined Heat And Power
Field Service Operations
Departmental P&L
Work Orders
Customer Satisfaction
Health And Safety
Environmental Safety
Technician Coordination
Parts Coordination
Performance Evaluations
Corrective Actions
Customer Pay
Warranties
Claims
Quotes
Invoices
Work-In-Progress
Contamination Control
Accident Investigation
Continuous Improvement
Capital Expenditures
Fleet Maintenance
Service KPIs
Microsoft Office Suite
ERP
Automotive
Mechanical And Electrical Systems

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