General Assistant

Reporting to the Cashier Department Head (or his/her delegates), the General Assistant is responsible for providing good service to our customers by building rapport, fulfilling their requests, and providing fast and accurate checkout and packing services.

You Will

• Greet customers by providing good customer service with a smile and friendly enthusiasm
• Maintain shopping baskets and trolleys cleanliness and ensure they are placed in the proper locations
• Put returning merchandise back to the sales area properly; timely process fresh and frozen goods; and prevent and minimize shortages
• Provide customers with proper packing services (place light items on top of heavy items; separate hot and cold items; and separate raw and cooked items), if necessary
• Create a good customer experience by delivering fast and accurate checkout service, prevent possible fraud (PLU number input, scanning merchandise, transaction discrepancies, and identifying counterfeit or fake cards), if necessary
• Monitor checkout stations to ensure that they are well-kept and function properly; maintain checkout area cleanliness
• Keep self up to date with product locations in the store and all in-store promotional activities, and assist other departments in providing accurate responses to customers

You Should Have / Be

• Flexible to work in shifts, including weekdays, weekends, evening hours, and statutory holidays
• Be prepared to stand for long periods and be able to use work-related tools in a safe manner
• Knowledge of basic work safety, Canadian currency, and essential mathematics
• Relevant experience in handling cash is preferred

This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

• Paid vacation, sick, marriage, bereavement leaves
• Life/AD&D insurance
• Subsidized staff meal
• 10% in-store staff purchase discount

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Schedule

Full / Part Time

Work hours

Shift work is required, including weekdays, weekends, and statutory holidays