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Added 2 mins ago
CO
Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
- Full-time
Reports to: Director, Quality and Performance Improvement
Added 2 mins ago
CC
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Added 17 mins ago
UH
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PC
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Added 3 hours ago
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T&T Supermarket

Implementation Lead, ERP

Richmond, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: Minimum 8 years of project management experience in ERP delivery, digital transformation, or enterprise systems implementation.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Role

Reporting to the Senior Director of Information Systems, the Implementation Lead, ERP will lead the planning and delivery of the company’s ERP modernization program. You will coordinate business and technology teams, consultants, and program sponsors to keep the work on track, support timely decisions, and deliver the agreed business outcomes within the approved budget.

Working in an agile environment, you will oversee key areas such as project governance, release planning, solution stability, and continuous improvement. You will keep stakeholders aligned on priorities, timelines, decisions, and readiness for the future ERP system.

You will work closely with T&T business leaders, ERP consultants, and program sponsors from the parent company. Your experience in ERP implementation - particularly SAP S/4HANA - and business process improvement will help guide the program from planning through launch and ongoing improvement.

You Will

Planning and Governance

Maintain the integrated project plan, roadmap, milestones, and delivery schedule.
Track scope, timelines, resources, budget, risks, and expected business benefits.
Coordinate planning and priorities across business teams, ERP consultants, and the parent company’s implementation team.
Manage governance meetings and progress reports, and raise decisions that may affect the plan, resources, or business goals.

Cross-Functional Collaboration

Coordinate communication among business leaders, technology teams, and ERP consultants.
Gather and document business needs, and identify gaps, inefficient processes, and opportunities for digital improvements.
Help teams reach decisions on the future ERP design while making sure business needs and customer impacts are considered.
Record decisions and track items that need further review or resolution.

Program Delivery and Change

Coordinate ERP and related digital projects through planning, design, testing, launch, stabilization, and ongoing improvement.
Support teams in simplifying and standardizing processes, identifying opportunities for automation, and reviewing existing customizations.
Coordinate change management, communications, training, and readiness activities with business owners.
Track risks, issues, dependencies, and resource constraints across workstreams, and escalate matters that need sponsor or executive input.

Continuous Improvement and Reporting

Share relevant industry practices and user feedback to help inform system design and improvement priorities.
Use project information and stakeholder feedback to identify delivery challenges and practical solutions.
Prepare dashboards and progress reports to help leaders monitor delivery and make timely, informed decisions.

Team and Partner Coordination

Coordinate the cross-functional project team, supporting clear responsibilities, collaboration, and accountability.
Work with internal teams and external partners, including SAP and system integrators, to manage deliverables and resolve issues.
Encourage trust, accountability, and continuous learning across the ERP program.

You Should Have / Be

An advanced degree in Business, Technology, or a related field is preferred.
Minimum 8 years of project management experience in ERP delivery, digital transformation, or enterprise systems implementation.
A track record of managing major ERP projects or workstreams. Experience with SAP S/4HANA implementations or migrations from SAP ECC to S/4HANA is preferred.
Experience coordinating cross-functional teams, vendors, and senior business and technology stakeholders.
Experience in retail or other consumer-facing industries is preferred.
Strong knowledge of Agile and Lean practices, modern ERP systems, and clean core approaches.
Experience with project and portfolio management tools such as JIRA, MS Project, Excel, and PowerPoint.
Ability to connect technology and process improvements to business goals and long-term plans.
Strong communication, facilitation, and negotiation skills with both technical and non-technical audiences.
Excellent problem-solving, decision-making, and risk management skills.
Able to build trust and alignment across teams and lead effectively without formal authority.
Comfortable working through uncertainty, managing resistance to change, and helping teams adopt new ways of working.
Able to explain technical concepts in clear business terms and bring people together around shared goals.
Strong English communication skills are required. Chinese language skills are an asset.

Apply About employer

More about this job

Responsibilities

Lead planning and delivery of the ERP modernization program, managing governance, schedules, scope, budget, risks, and business outcomes. Coordinate business and technology teams, consultants, and sponsors through design, testing, launch, change management, stabilization, and continuous improvement.

Requirements

Requires at least eight years of project management experience in ERP delivery, digital transformation, or enterprise systems, with a track record managing major ERP projects or workstreams. SAP S/4HANA experience is preferred, along with strong Agile and Lean knowledge, stakeholder coordination, communication, facilitation, and risk management skills; an advanced degree is preferred.

Skills

ERP Implementation
SAP S/4HANA
Project Management
Program Governance
Agile Practices
Lean Practices
Business Process Improvement
Digital Transformation
Release Planning
Change Management
Risk Management
Stakeholder Management
Cross-Functional Team Coordination
Budget Management
JIRA
MS Project

Visa sponsorship

Not detected in the job text

Keywords

ERP Modernization
SAP S/4HANA
SAP ECC
Enterprise Systems
Digital Transformation
Agile
Lean
Clean Core
Project Governance
Release Planning
Project Roadmap
Budget Management
Risk Management
Change Management
Business Process Improvement
Process Standardization
Automation
JIRA
MS Project
Excel
PowerPoint
System Integrators
Retail
Program Delivery
Stakeholder Management

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