Infrastructure Analyst

The Opportunity

Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Analyst is responsibility to bridge the gap between business requirements and technology solutions, analyze, design, implement and maintain a robust, reliable, and secure infrastructure systems.

You Will

• Collaborate with cross-functional teams, including IT, operations, and business units, to understand their requirements and provide infrastructure solutions that meet their needs
• Lead infrastructure-related projects and manage the implementation process
• Collaborate with infrastructure team, stakeholder and third party to design, engineer, implement, and maintain technology solutions
• Maintain accurate and up-to-date documentation of infrastructure configurations, system changes, design and specifications
• Keep abreast of new technologies, industry trends, and best practices
• Conduct comprehensive system monitoring and analysis of the existing infrastructure systems to identify areas of improvement, potential risks, and future scalability needs
• Involve in developing infrastructure strategies, roadmaps, and architectural designs that align with business objectives.
• Identifying and resolving infrastructure-related issues, troubleshooting system failures, and
• Coordinate with relevant teams to identify issues and ensure timely
• Perform any other duties assigned by the superior(s)

You Should Have / Be

• Bachelor’s degree in Computer Science, Computer Engineering, Information Science (or related field) or equivalent job experience
• Minimum 3 years of relevant experience in similar position
• Possess comprehensive knowledge in various infrastructure technologies including networking, storage systems, virtualization technologies and servers
• Proficiency in operating systems, databases, cloud computing, and authentication systems
• Strong knowledge of hardware, software, and their integration
• Experience in project management
• Analytical and problem-solving skills are crucial
• Pay attention to detail, and effective communication abilities; service oriented and good interpersonal skills
• Shift rotation and out of office support will be required
• Demonstrate initiative, flexibility and responsiveness in completing tasks

Benefits

• Performance bonuses
• Extended health/dental/vision care
• Retirement benefit
• Life/AD&D insurance
• Paid vacation, sick, marriage, bereavement leaves
• 10% in-store staff purchase discount
• Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.