catering service manager

Brantford, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Evaluate daily operations
Modify food preparation methods and menu prices according to the restaurant budget
Plan and organize daily operations
Recruit staff
Supervise staff
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate with clients for catering or use of facilities
Address customers' complaints or concerns
Provide customer service
Manage events

Supervision

5-10 people

Experience and specialization

Computer and technology knowledge

MS Excel
MS Office
MS PowerPoint
MS Word
Spreadsheet

Additional information

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees

Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

Offers mentorship programs that pair members of visible minorities with experienced employees

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More about this job

Responsibilities

Manage daily catering and food service operations, including menu and pricing adjustments, staffing, inventory, cash reporting, and health and safety compliance. Negotiate with clients, resolve customer concerns, provide customer service, and manage events while supervising a team of 5–10 people.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 1–2 years, and 1 year to less than 2 years of experience. Candidates should be proficient with Microsoft Office applications and spreadsheets and demonstrate accuracy, client focus, dependability, organization, communication, teamwork, and multitasking abilities.

Skills

Daily Operations Management
Menu Planning
Staff Recruitment
Staff Supervision
Cash Management
Financial Reporting
Performance Reviews
Inventory Management
Health And Safety Compliance
Client Negotiation
Customer Service
Complaint Resolution
Event Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

Catering
Food Service
Restaurant Operations
Daily Operations
Food Preparation
Menu Pricing
Budget Management
Staff Recruitment
Staff Supervision
Cash Balancing
Balance Sheets
Cash Reports
Performance Reviews
Inventory Management
Health And Safety Regulations
Client Negotiation
Customer Service
Complaint Resolution
Event Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Spreadsheets

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