Accident Benefit Administrator/Legal Assistant

Location: Ottawa, ON

Job Type: Full-Time, Permanent - On-site Monday - Friday

Salary: $60,000 + Comprehensive Benefits (following probation)

We are seeking an organized and detail-oriented Accident Benefits Administrator to join a collaborative legal team specializing in personal injury and accident benefits matters. This role is ideal for someone with a legal or insurance background who enjoys managing files, communicating with clients, and working in a fast-paced environment.

The successful candidate will play a key role in administering accident benefits claims in accordance with Ontario's Statutory Accident Benefits Schedule (SABS), while supporting legal counsel throughout the claims and litigation process.

Key Responsibilities

• Manage and administer accident benefits files in compliance with the Statutory Accident Benefits Schedule (SABS).
• Review and analyze client eligibility and entitlement to accident benefits.
• Assist clients with completing and submitting required SABS forms and documentation.
• Maintain regular communication with insurance adjusters regarding claim status and benefit approvals.
• Respond to client inquiries and provide clear guidance throughout the claims process.
• Coordinate Independent Medical Examinations (IMEs), CAT assessments, case conferences, transportation, and interpreter services as required.
• Prepare clients for case conferences, IMEs, and other assessments.
• Assist legal counsel with preparing evidence and documentation for Licence Appeal Tribunal (LAT) hearings.
• Maintain accurate, organized, and up-to-date client files while ensuring confidentiality and attention to detail.

Qualifications

• Minimum 2 years of experience in accident benefits, personal injury, legal administration, insurance, or a related field.
• Legal education is strongly preferred, including:Bachelor of Arts with a major in Law or Criminology;
• Paralegal diploma; or
• Legal Assistant diploma.
• Knowledge of Ontario's Statutory Accident Benefits Schedule (SABS) is preferred. Training will be provided for the right candidate.
• Excellent organizational skills with the ability to manage multiple files and deadlines.
• Strong verbal and written communication skills.
• Professional and compassionate client service skills.
• Proficiency in Microsoft Office.
• Fluency in English is required

Compensation & Benefits

• Salary of $60,000
• Comprehensive health and dental benefits following probation
• Generous paid vacation and paid time off
• Free on-site parking
• Employee social events and team initiatives
• Supportive and collaborative work environment
• Opportunities for professional development and growth