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Added 10 mins ago
Supervisor IT Client Services (E26-185)
FortisAlberta
Airdrie, AB
Under the general direction of the Manager IT Client Services, the Supervisor IT Client Services is responsible for managing the day-to-day operations of the IT Service Desk and Deskside…
Added 25 mins ago
TC
Assistant Store Manager Homesense - Milton
TJX Canada – Winners, Marshalls, HomeSense
Milton, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 25 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
SD
Pharmacy Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Morinville, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 40 mins ago
W
Manager, Portfolio Management
Walmart
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 40 mins ago
W
(CAN) Pharmacy Assistant (Part Time)
Walmart
London, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 40 mins ago
Branch Associate - Main Location
Calgary Food Bank
Calgary, AB
The Branch Associate will be at the heart of both client service and warehouse operations - ensuring a welcoming, respectful experience while supporting deliveries, stocking, and safety.…
Added 40 mins ago
TH
Merchandising Associate: Part Time (Mon- Fri / 6am - 3pm) - KAMLOOPS
The Home Depot
Kamloops, BC
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 40 mins ago
TH
LOT Associate: Full Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 40 mins ago
TH
Overnight Freight Associate : Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 40 mins ago
T
Customer Experience Associate
TD
Langley (District), BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 40 mins ago
T
Customer Experience Associate
TD
Sault Ste. Marie, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 54 mins ago
EC
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Canada
Jasper, AB
- Part-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 54 mins ago
WC
Préposé aux livraisons directes à la succursale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 54 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 54 mins ago
(CAN) Pharmacy Assistant (Part Time)
Walmart Canada
London, ON
…team player. They are a key member in the delivery of superior customer…
Added 54 mins ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 54 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 54 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Trois-Rivières, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 54 mins ago
WC
(CAN) Associé, cosmétiques
Walmart Canada
Levis, QC
- Full-time
Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent…
Added 54 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Listowel, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 54 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Levis, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 54 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
Merritt, BC
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 54 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Niagara Falls, ON
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 54 mins ago
WC
Manager, Portfolio Management
Walmart Canada
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…

Tag

Account Manager, Sourcing

Greater Montreal Metropolitan Area, QC, Canada

$100,000 to $110,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Calling all beauty enthusiasts who know how to source like a pro and bring standout promotional materials to life!

This role will be responsible for executing service delivery at Tag. The Account Manager,

Sourcing will communicate a vision for how Tag best serves our clients across the Sourcing

service offerings and empower and enable their team to bring that vision to life. The role

focuses on delivering operational excellence, implementing optimized cost to serve models,

applying continuous improvement initiatives, and team development.

*Must have Print Experience*

JOB DUTIES

(* denotes an “essential function”)

*Establish the quality of service delivery across their portfolio of accounts

*Implement standardized processes for all aspects of operations

*Track operational controls and ensure management information reporting requirements

are fulfilled

*Accomplish action items from account plans

*Maintain continuous lines of communication, keeping client services informed of all critical

issues and facilitating open cooperation between operations and client services

Follow delegations of authority for operations team

*Partner with functional teams, adhering to appropriate corporate policies, internal controls,

and reporting

*Manage staff performance including establishing development goals, setting business

objectives, establishing priorities, and providing ongoing performance feedback

Promote a culture of high performance and continuous improvement that values learning

and a commitment to quality

*Investigate and resolve issues escalated by the portfolio client(s) and communicate

significant issues to the Operations Director and client services

*Manage overall performance metrics of accounts/departments against contract/target

metrics

*Provide team with clear communications regarding target metrics/expectations and

support their achievements

*Manage the selection, induction, development, retention, motivation and performance of

direct reports

*Support new business implementation

*Cascade key business and organizational messages down to the associate level, per the

appropriate channels

*Share knowledge, best practices and solution designs within the relevant management

teams to ensure continuous business improvement

JOB QUALIFICATIONS

-Five or more years' experience in a print procurement, marketing services or print

management client facing environment with a mix of transactional, traditional, and direct

mail experience

-Demonstrated record implementing solutions that have permanently resolved poor

contract performance or difficult situations

-Excellent client service skills with a service-minded approach towards the client

-Proven experience in the delivery and management of complex multi-service solutions for

clients

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More about this job

Responsibilities

Lead service delivery and operational performance across a portfolio of sourcing accounts, including standardized processes, operational controls, account metrics, and issue resolution. Develop and manage the team, coordinate with client services and functional partners, support new business implementation, and promote continuous improvement.

Requirements

Requires five or more years of client-facing experience in print procurement, marketing services, or print management, including transactional, traditional, and direct mail work; print experience is explicitly required. Candidates should have a record of resolving contract performance challenges, strong client service skills, and experience managing complex, multi-service client solutions.

Skills

Print Procurement
Print Management
Marketing Services
Sourcing
Client Service
Account Management
Operational Excellence
Process Standardization
Cost Optimization
Continuous Improvement
Performance Management
Team Development
Contract Performance
Direct Mail
Stakeholder Communication
New Business Implementation

Visa sponsorship

Not detected in the job text

Keywords

Print Experience
Print Procurement
Marketing Services
Print Management
Sourcing
Promotional Materials
Transactional Print
Traditional Print
Direct Mail
Service Delivery
Operational Excellence
Cost-To-Serve Models
Continuous Improvement
Standardized Processes
Operational Controls
Management Information Reporting
Account Plans
Client Services
Delegations Of Authority
Internal Controls
Performance Management
Performance Metrics
Contract Performance
Team Development
New Business Implementation

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