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Added 12 mins ago
M
Manager Engineering
Manulife
Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centered solutions that support business objectives. You will translate technical and…
Added 12 mins ago
4A
Regional Fixed Operations Manager - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!
Added 12 mins ago
SC
shift supervisor - Store# 04414, LIVERPOOL AND KINGSTON
Starbucks Coffee Company
Pickering, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 12 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Brandon, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 27 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Reporting to the Software Delivery Manager, the Salesforce Technical Lead is responsible for leading a Salesforce delivery team in the design, development, testing, and release of scalable…
Added 42 mins ago
R
Operations Advisors
Rennaï
Mont-Royal, QC
- Part-time
We are seeking talented and meticulous Operations Advisors entrusted with advancing the success of our business through exceptional customer service.
Added 42 mins ago
Guest Attendant
Chartwell
Toronto, ON
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 57 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.
Added 57 mins ago
CS
Associate Product Manager
Cronometer Software Inc
Revelstoke, BC
- Full-time
We are hiring an Associate Product Manager to help improve the experience of people using Cronometer. You will report to the Product Team Manager and work with other product managers and…
Added 57 mins ago
AS
Sales and Marketing Manager
All Seniors Care Living Centres
Oakville, ON
- Full-time
Follow up on leads promptly and maintain accurate records in the customer relationship management (CRM) system.
Added 1 hour ago
FG
Laline - Part Time Shift Lead - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
Help resolve customer concerns in the absence of the Store Manager or Assistant Manager
Added 1 hour ago
W
Fashion Department Manager
Walmart
Dawson Creek, BC
- Full-time
The Fashion Department Manager plays a key leadership role in bringing the fashion departments to life each day. By leading and supporting fashion associates, this role drives strong…
Added 1 hour ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Support Building Managers in navigating complex or unfamiliar operational situations and escalate concerns to the appropriate Property Manager when required.
Added 1 hour ago
LC
NOFRILLS District Manager, Non-GTA (North)
Loblaw Companies Limited
Brampton, ON
- Full-time
…operations, achieve targets and foster an environment of community, customer centricity and continuous…
Added 1 hour ago
TB
Chef D'equipe
Tailored Brands
Vaudreuil-Dorion, QC
- Full-time
Leverages customer feedback to prevent or resolve customer concerns.
Added 1 hour ago
SI
Sales Associate
Staples Inc.
Kingston, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
M
Night Auditor
Marriott
Dorval, QC
- Full-time
Added 1 hour ago
C
Food Manager Trainee
Co-op
Brandon, MB
- Full-time
Provide exceptional guest service by responding to customer inquiries, promoting Co-op products and services, resolving concerns professionally, and contributing to a World Class Customer…
Added 1 hour ago
NR
Maintenance Technician
Northview Residential REIT
Bonnyville, AB
- Full-time
We are looking for a Maintenance Technician to join our Residential team in Bonnyville, AB. Reporting to the Regional Manager, you are responsible for maintaining the safety, functionality…
Added 1 hour ago
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Credit Manager
BMO
Sudbury, ON
- Part-time
Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.
Added 1 hour ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
…integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 1 hour ago
DT
Seasonal Part-Time Assistant Manager
Dollar Tree Stores
Regina, SK
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
DT
Assistant Manager I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
Quality Engineer
Woodbridge
Woodbridge, ON
…specifications aid in the investigation and resolution of Supplier and Customer concerns or problems implementation and maintenance of the Lab's documented quality system, compliant to…
Added 1 hour ago
C
Nights Pt UCP
Chartwell
Cambridge, ON
- Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed

Tailored Brands

Chef D'equipe

Vaudreuil-Dorion, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 1 year of Retail or Sales experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance

Execute to maximize growth and potential

Create an engaged and inclusive store environment

Elevate the customer experience through operational excellence

Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.

Models company values and leads by example as an active coach.

Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.

Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.

Understands how to leverage store reports to understand decisions made to drive the store business.

Participates in driving business outreach opportunities and communicates leads to Store Manager.

Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.

Assists management team with training store staff on all internal operational functions as assigned.

Stays informed on corporate communication, directives, initiatives, policies and procedures.

Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.

Supports a culture of learning and development, ensuring training tools are leveraged.

Serves as a role model to all store team members and provide enthusiastic motivational leadership.

Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.

Leverages customer feedback to prevent or resolve customer concerns.

Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.

Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.

Self-motivated, results oriented, strategic thinker.

Strong organizational and leadership skills.

Excellent written and verbal communication skills.

Demonstrates active listening and problem-solving skills.

Proven ability to train and develop high performing store teams.

Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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More about this job

Responsibilities

The Store Lead partners with the Store Manager to drive sales performance, coach team members, and ensure operational excellence. They are responsible for opening and closing the store, managing staff, and maintaining high standards of customer service.

Requirements

Candidates must have at least one year of retail or sales experience and strong leadership and organizational skills. Proficiency in technology systems, including POS and Microsoft Office, is required along with the ability to perform physical tasks like lifting up to 50 lbs.

Skills

Retail management
Sales performance
Team leadership
Coaching
Customer service
Operational excellence
Staff training
Recruitment
Problem-solving
Communication skills
POS systems
Microsoft Office
Strategic thinking
Organizational skills
Active listening
Visual merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales
Leadership
Coaching
Customer Experience
Operational Excellence
POS System
Microsoft Office
Team Development
Recruiting
Business Planning
Visual Merchandising
Net Promoter Score
Inventory Management
Staffing
Communication
Problem-solving
Strategic Thinking
Diversity
Inclusion
Training
Performance Management
Marketing Initiatives
Brand Standards

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