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Added 1 min ago
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Product Technical Lead (SAP FICO)
LCBO
Toronto, ON
- Full-time
Reporting to the IT Product Owner, you will lead solution design, architecture, and strategic business alignment across SAP S/4HANA Finance and Controlling (FICO), with exposure to Concur,…
Added 1 min ago
JR
Area Manager - Kitchen Supply/Housewares
JRoss Retail Recruiters
Vancouver, BC
- Full-time
A well-established premium kitchenware and housewares brand is looking for an experienced Area Manager to lead three retail locations across the Vancouver market. Known for quality,…
Added 16 mins ago
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Freelance Account Director / Senior Account Manager
Akcelo
Vancouver, BC
- Contract
…everything from Brand, Film, Digital, Social, Activations, PR, Retail, CX, Martech and customer lifecycle…
Added 16 mins ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Area Team Lead position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area.…
Added 16 mins ago
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Lead Processing Team Member FT - Sherwood Towne Square
Goodwill Industries of Alberta
Sherwood Park, AB
- Full-time
You deliver amazing customer service by going above and beyond for all Goodwill customers.
Added 16 mins ago
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Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 16 mins ago
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Mortgage Specialist
BMO
Cobourg, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 31 mins ago
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Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Previous management experience in a retail or customer service environment is an asset
Added 31 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 31 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 31 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 31 mins ago
KB
Hardware/Tools Associate
Kent Building Supplies
Lower Sackville, NS
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 46 mins ago
JR
Co Manager
JRoss Retail Recruiters
North Bay, ON
- $42,000 to $45,000 CAD / year
- Full-time
Bring your passion for home décor, design, and exceptional customer service to a leadership opportunity with one of Canada's leading fashion home décor specialty retailers. With more than…
Added 46 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by…
Added 46 mins ago
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Adventure Concierge
AccorHotel
Banff, AB
- Up to $22 CAD / hour
- Full-time
Contribute to merchandising and maintaining retail displays within the Adventure Centre.
Added 1 hour ago
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Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
Provide superior customer service to meet customer needs
Added 1 hour ago
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Shop Lead
RideWrap
Whistler, BC
- Full-time
Are you a highly organized leader who wants to drive the daily success of our Whistler shop? We are looking for a Shop Lead to guide our local team, optimize our floor, and ensure every…
Added 1 hour ago
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Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 1 hour ago
DG
Sales Consultant
Dilawri Group of Companies
Markham, ON
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 1 hour ago
S
Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
Provide superior customer service to meet customer needs
Added 1 hour ago
MS
Full Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Full-time
…ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory…
Added 1 hour ago
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Mortgage Specialist
BMO
Granby, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 1 hour ago
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Mortgage Specialist
BMO
Boucherville, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 1 hour ago
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Mortgage Specialist
BMO
Saint-Jean-sur-Richelieu, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 1 hour ago
B
Mortgage Specialist
BMO
Brossard, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.

Tailored Brands

Chef D'equipe

Vaudreuil-Dorion, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 1 year of Retail or Sales experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance

Execute to maximize growth and potential

Create an engaged and inclusive store environment

Elevate the customer experience through operational excellence

Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.

Models company values and leads by example as an active coach.

Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.

Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.

Understands how to leverage store reports to understand decisions made to drive the store business.

Participates in driving business outreach opportunities and communicates leads to Store Manager.

Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.

Assists management team with training store staff on all internal operational functions as assigned.

Stays informed on corporate communication, directives, initiatives, policies and procedures.

Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.

Supports a culture of learning and development, ensuring training tools are leveraged.

Serves as a role model to all store team members and provide enthusiastic motivational leadership.

Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.

Leverages customer feedback to prevent or resolve customer concerns.

Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.

Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.

Self-motivated, results oriented, strategic thinker.

Strong organizational and leadership skills.

Excellent written and verbal communication skills.

Demonstrates active listening and problem-solving skills.

Proven ability to train and develop high performing store teams.

Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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More about this job

Responsibilities

The Store Lead partners with the Store Manager to drive sales performance, coach team members, and ensure operational excellence. They are responsible for opening and closing the store, managing staff, and maintaining high standards of customer service.

Requirements

Candidates must have at least one year of retail or sales experience and strong leadership and organizational skills. Proficiency in technology systems, including POS and Microsoft Office, is required along with the ability to perform physical tasks like lifting up to 50 lbs.

Skills

Retail management
Sales performance
Team leadership
Coaching
Customer service
Operational excellence
Staff training
Recruitment
Problem-solving
Communication skills
POS systems
Microsoft Office
Strategic thinking
Organizational skills
Active listening
Visual merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales
Leadership
Coaching
Customer Experience
Operational Excellence
POS System
Microsoft Office
Team Development
Recruiting
Business Planning
Visual Merchandising
Net Promoter Score
Inventory Management
Staffing
Communication
Problem-solving
Strategic Thinking
Diversity
Inclusion
Training
Performance Management
Marketing Initiatives
Brand Standards

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