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Added just now
KE
Food services manager
Krawchuk Enterprises Inc.
Victoria, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added just now
KE
Food services manager
Krawchuk Enterprises Inc.
Victoria, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 5 mins ago
KE
Food services manager
Krawchuk Enterprises Inc.
Parksville, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 7 mins ago
MR
Restaurant assistant manager
McDonald's Restaurants
Carleton Place, ON
- From $25 CAD / hour
- Full-time
- On-site
Added 7 mins ago
BP
Restaurant manager
Boston Pizza Smithers
Smithers, BC
- $50,000 to $70,000 CAD / year
- Full-time
- On-site
Added 9 mins ago
KE
Food services manager
Krawchuk Enterprises Inc.
Saanichton, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 12 mins ago
SC
shift supervisor - Store# 20296, MONTROSE & MCLEOD
Starbucks Coffee Company
Niagara Falls, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 12 mins ago
CP
Security manager
Central Protection Services
Edmonton, AB
- From $54 CAD / hour
- Full-time
- On-site
Provide advice on information systems strategy, policy, management and service delivery
Added 15 mins ago
JJ
Assistant manager, fast food
JUGO JUICE
Calgary, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 16 mins ago
PG
Cleaning service manager
PRO G COMMERCIAL CLEANING LTD.
Calgary, AB
- From $36.5 CAD / hour
- Full-time
- On-site
Added 18 mins ago
RW
Administrative services manager
ROYAL WEST DENTISTRY
Brampton, ON
- From $51 CAD / hour
- Full-time
- On-site
Collect and record administrative and service fees
Added 26 mins ago
TH
Manager, food services
Tim Hortons
Victoria, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 27 mins ago
NB
BREWPUB SERVICE SUPERVISOR
NWT Brewing Company Ltd.
Yellowknife, NT
- Part-time
…customer-oriented individual that has prior experience working in the service industry and understands the flow of a restaurant and the day-to-day operational demands. We are a family-run…
Added 27 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 27 mins ago
TT
STORE MANAGER
The Tile Shoppe - Concord
Moncton, NB
- Full-time
Store Manager – Building Materials & Flooring | Full P&L Responsibility (Moncton)
Added 27 mins ago
NA
Locum Consultant in Emergency Medicine
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
Added 27 mins ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Participate in strategic planning and service offerings refinement
Added 27 mins ago
SA
Cook 2 (Full Time) - YYZ Airport
SSP America
Mississauga, ON
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 27 mins ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 27 mins ago
SA
Cook 3
SSP America
Calgary, AB
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 27 mins ago
CH
DIRECTOR OF FINANCE
Crescent Hotels & Resorts
Quebec, QC
- Full-time
Acts as the “Chief Business Officer” to the general manager and EC Team, and as such is responsible for evaluating the financial impact on business decisions.
Added 27 mins ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Added 27 mins ago
TH
Manager, food services
Tim Hortons
Victoria, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 27 mins ago
Retail Sales Associate
EssilorLuxottica Group
Niagara-on-the-Lake, ON
Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Added 27 mins ago
S
Full-Time Student Optician: Orleans, ON
Specsavers
Orleans, ON
- Full-time
Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.

Tailored Brands

Store Lead

Lethbridge, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 1 year of Retail or Sales experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance

Execute to maximize growth and potential

Create an engaged and inclusive store environment

Elevate the customer experience through operational excellence

Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.

Models company values and leads by example as an active coach.

Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.

Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.

Understands how to leverage store reports to understand decisions made to drive the store business.

Participates in driving business outreach opportunities and communicates leads to Store Manager.

Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.

Assists management team with training store staff on all internal operational functions as assigned.

Stays informed on corporate communication, directives, initiatives, policies and procedures.

Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.

Supports a culture of learning and development, ensuring training tools are leveraged.

Serves as a role model to all store team members and provide enthusiastic motivational leadership.

Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.

Leverages customer feedback to prevent or resolve customer concerns.

Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.

Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.

Self-motivated, results oriented, strategic thinker.

Strong organizational and leadership skills.

Excellent written and verbal communication skills.

Demonstrates active listening and problem-solving skills.

Proven ability to train and develop high performing store teams.

Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#SL

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More about this job

Responsibilities

The Store Lead partners with the Store Manager to drive sales performance, coach team members, and ensure operational excellence. They are responsible for opening and closing the store, managing staff, and maintaining high standards of customer service.

Requirements

Candidates must have at least one year of retail or sales experience and strong leadership skills. Proficiency in technology systems, including Microsoft Office and POS software, is required along with the ability to perform physical tasks like lifting up to 50 lbs.

Skills

Retail management
Sales performance
Team leadership
Coaching
Customer service
Operational excellence
Staff training
Recruiting
Problem-solving
Communication
Microsoft Office
POS systems
Strategic thinking
Time management
Visual merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Store Management
Coaching
Leadership
Customer Experience
Operations
POS System
Microsoft Office
Team Development
Recruiting
Net Promoter Score
Visual Merchandising
Inventory Management
Staff Training
Business Outreach
Performance Management
Strategic Planning
Communication Skills
Problem Solving

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