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Added 11 mins ago
EM
Director of Marketing
Enhanced Medical Nutrition
Toronto, ON
- Full-time
…(B2B2C). Reporting to the Chief Executive Officer (CEO), you will lead projects aimed at attracting and retaining customers (surgeons & staff), educating and converting consumers (patients)…
Added 11 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sooke, BC
- Full-time
Commitment to providing exceptional customer service
Added 11 mins ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
Lead complex opportunities from early customer engagement and solution positioning through negotiation and close.
Added 11 mins ago
MG
Sales Associate-Keyholder
Mind Games
Sudbury, ON
- Part-time
…Sudbury Centre.</p><p>In this role, you will deliver exceptional customer service, support daily store operations, and take responsibility for opening and closing procedures as required.…
Added 12 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
HR Leadership & Strategy: Lead and oversee all human resources activities at the plant, ensuring effective HR service delivery, operational excellence, and continuous improvement of HR…
Added 12 mins ago
F
Store Manager
FOUR20
Canmore, AB
- $46,500 to $60,000 CAD / year
- Full-time
…scheduling - while managing the store’s financial performance, customer experience, safety and compliance. You lead by example in line with FOUR20 values, always protecting the interests of…
Added 27 mins ago
Branch Operations Manager
Sherwin-Williams
Sudbury, ON
…includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and…
Added 27 mins ago
TB
Store Lead
Tailored Brands
Oakville, ON
- Full-time
Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
Added 41 mins ago
VC
Responsable Commercial(e) | Account Executive
Valsoft Corporation
Montreal, QC
- Full-time
…24 h/24 et 7 j/7, réservent plus de contrats et offrent un service plus rapide, pour que les propriétaires puissent se concentrer sur ce qui compte…
Added 42 mins ago
GR
Restaurant Manager
Groupe Ryu
Dorval, QC
- Full-time
Lead the floor at peak flight times: cash, service, line speed
Added 56 mins ago
LL
Dock Lead Hand- 2nd Shift
Lineage Logistics
Calgary, AB
- Full-time
…Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are…
Added 56 mins ago
Senior Product Manager - Lifecycle & Growth (Apex Legends)
Electronic Arts
Vancouver, BC
You will lead player lifecycle and growth for Apex Legends, including designing in-game messaging and targeting experiments. You will partner with EA's central CRM, web and marketing teams,…
Added 1 hour ago
TS
Marine Compliance and Safety Manager
Thames Skills Academy (TSA)
Leader, SK
- Full-time
…Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and…
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Vancouver, BC
- $20.25 CAD / hour
- Full-time
- Part-time
Lead/manage service crew to achieve the highest product quality and supplies availability levels and ensure that product is always available during the assigned shift.
Added 1 hour ago
ZG
Sales Coordinator
ZEISS Group
Toronto, ON
- Full-time
The Sales Coordinator processes customer sales orders. Additionally, the Sales Coordinator provides invaluable support to our field sales team by managing enquiries about inventory levels,…
Added 1 hour ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
Lead/manage service crew to achieve the highest product quality and supplies availability levels and ensure that product is always available during the assigned shift.
Added 1 hour ago
A
Client Service Representative - Cardston (12 Months Term)
ATB
Cardston, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
A
Client Service Representative - Sherwood Park Wye Garden
ATB
Sherwood Park, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
TB
Assistant Manager
Tailored Brands
Nanaimo, BC
- Full-time
Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
Added 1 hour ago
TB
Store Lead
Tailored Brands
Toronto, ON
- Full-time
Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
Added 1 hour ago
SC
store manager, St. Thomas, ON
Starbucks Coffee Company
St. Thomas, ON
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience
Added 1 hour ago
SC
store manager, Grimsby, ON
Starbucks Coffee Company
Grimsby, ON
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience
Added 1 hour ago
BM
Brand Ambassador - Plinko
Brand Momentum
Hamilton, ON
- Part-time
Previous experience leading teams in retail, events, experiential marketing, or customer service environments.
Added 1 hour ago
C
Head of Operations - Service Delivery
Calliere
Toronto, ON
- Full-time
Experience 5 to 12 years in operations, including 3+ years leading a high-volume service delivery team
Added 1 hour ago
GL
Keyholder
Guess?, LLC.
Windsor, ON
- Full-time
…supervise all employees and oversee sales, merchandising, guest service, and all operational functions in the absence of store…

Tailored Brands

Store Lead

Oakville, ON, Canada

Pay Range: $20.56 - $26.73/hr · Full-time

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Job details

Pay: Pay Range: $20.56 - $26.73/hr
Job type: Full-time
Experience: Minimum of 1 year of Retail or Sales experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance

Execute to maximize growth and potential

Create an engaged and inclusive store environment

Elevate the customer experience through operational excellence

Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.

Models company values and leads by example as an active coach.

Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.

Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.

Understands how to leverage store reports to understand decisions made to drive the store business.

Participates in driving business outreach opportunities and communicates leads to Store Manager.

Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.

Assists management team with training store staff on all internal operational functions as assigned.

Stays informed on corporate communication, directives, initiatives, policies and procedures.

Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.

Supports a culture of learning and development, ensuring training tools are leveraged.

Serves as a role model to all store team members and provide enthusiastic motivational leadership.

Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.

Leverages customer feedback to prevent or resolve customer concerns.

Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.

Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.

Self-motivated, results oriented, strategic thinker.

Strong organizational and leadership skills.

Excellent written and verbal communication skills.

Demonstrates active listening and problem-solving skills.

Proven ability to train and develop high performing store teams.

Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Pay Range: $20.56 - $26.73/hr

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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More about this job

Responsibilities

The Store Lead partners with the Store Manager to drive sales performance, coach team members, and ensure operational excellence. They are responsible for opening and closing the store, maintaining brand standards, and fostering an inclusive, high-performing team environment.

Requirements

Candidates must have at least one year of retail or sales experience and strong leadership and communication skills. Proficiency in technology systems, POS software, and the ability to meet physical requirements such as lifting up to 50 lbs are required.

Skills

Retail management
Sales performance
Team coaching
Operational excellence
Customer experience
Leadership
Staff training
Problem-solving
Communication skills
POS systems
Microsoft Office
Visual merchandising
Recruiting
Strategic thinking
Active listening
Time management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Store Management
Coaching
Leadership
Customer Service
Operations
POS System
Microsoft Office
Visual Merchandising
Recruitment
Net Promoter Score
Team Development
Inventory Management
Brand Standards
Communication
Problem-solving
Strategic Planning
Staffing
Training

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