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Added 12 mins ago
T
Customer Experience Associate
TD
London, ON
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock…
Added 12 mins ago
T
Customer Experience Associate
TD
Mississauga, ON
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock…
Added 12 mins ago
TB
Store Lead
Tailored Brands
Oakville, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 12 mins ago
W
Project Manager
Worley
Edmonton, AB
- Full-time
We are currently recruiting for a Project Manager with Electrical and Instrumentation background having strong E&I experience. Our team includes world class experts and dynamic go-getters.…
Added 27 mins ago
OC
Student, CLC Fitness
Olds College of Agriculture & Technology
Olds, AB
- $15.45 to $16.48 CAD / hour
- Part-time
…This role reports directly to the CLC Fitness and Recreation…
Added 27 mins ago
TR
Vice-président(e) exécutif(ve) (VPE)
Tender Retail
ON · Ontario, Canada
- Full-time
Added 27 mins ago
US
COORDINATOR, OPERATIONS (ONE-YEAR TERM)
U SPORTS
Richmond Hill, ON
- Contract
Reporting to the Manager, Sponsorship & Content the Coordinator, Operations will support
Added 41 mins ago
LL
Senior Traffic Clerk - 2nd shift
Lineage Logistics
Ingersoll, ON
- Full-time
Coordinates repack work with General/Operations Manager
Added 41 mins ago
Senior Product Manager - Lifecycle & Growth (Apex Legends)
Electronic Arts
Vancouver, BC
As a Senior Product Manager on Apex Legends, you will own how we reach players, bring them back, and keep them playing, across in-game messaging, email, web and creator channels.
Added 56 mins ago
B
Senior Associate, Account Transfers
BMO
Toronto, ON · YNG
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 56 mins ago
TS
Marine Compliance and Safety Manager
Thames Skills Academy (TSA)
Leader, SK
- Full-time
The Marine Safety and Compliance Manager makes sure our passenger vessels, piers and people operate safely and within the law. You will maintain and continually improve our Safety…
Added 1 hour ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
Prepare and generate reports; maintain registers and support KPIs in coordination with the Warehouse Manager.
Added 1 hour ago
T
Personal Banking Associate
TD
Richmond, BC
- Full-time
Added 1 hour ago
TS
Facilities Maintenance Technician
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
…facilities and property assets. Reporting to the Facilities Manager, the position assists with assessing facility and property needs, identifying specialized repair and improvement…
Added 1 hour ago
A
Government Relations Manager
ATB
Edmonton, AB · Calgary, AB
- Full-time
As a Government Relations Manager, you are responsible for executing on key strategies to advance ATB Financial's business goals, while monitoring legislative developments and translating…
Added 1 hour ago
TB
Assistant Manager
Tailored Brands
Nanaimo, BC
- Full-time
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Added 1 hour ago
TB
Store Lead
Tailored Brands
Toronto, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 1 hour ago
W
Senior Project Manager
Worley
Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 1 hour ago
SC
store manager, St. Thomas, ON
Starbucks Coffee Company
St. Thomas, ON
- $59,400 to $78,450 CAD / year
- Full-time
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and…
Added 1 hour ago
SC
store manager, Grimsby, ON
Starbucks Coffee Company
Grimsby, ON
- $59,400 to $78,450 CAD / year
- Full-time
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and…
Added 1 hour ago
BH
Senior Manager, Supportive Housing Delivery
BC Housing
Burnaby, BC
- Full-time
Added 1 hour ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Program Manager of the Bone & Joint department within the Rehabilitation and Supportive Care Services portfolio, the Physiotherapist assesses, diagnoses and treats patients…
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
Added 1 hour ago
TP
Manager, IT Vendor Performance & IT Audit
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, IT Vendor Management, the Manager, Vendor Performance & IT Audit leads a team responsible for strengthening the performance, governance and oversight of…
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time

Tailored Brands

Store Lead

Oakville, ON, Canada

Pay Range: $20.56 - $26.73/hr · Full-time

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Job details

Pay: Pay Range: $20.56 - $26.73/hr
Job type: Full-time
Experience: Minimum of 1 year of Retail or Sales experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance

Execute to maximize growth and potential

Create an engaged and inclusive store environment

Elevate the customer experience through operational excellence

Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.

Models company values and leads by example as an active coach.

Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.

Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.

Understands how to leverage store reports to understand decisions made to drive the store business.

Participates in driving business outreach opportunities and communicates leads to Store Manager.

Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.

Assists management team with training store staff on all internal operational functions as assigned.

Stays informed on corporate communication, directives, initiatives, policies and procedures.

Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.

Supports a culture of learning and development, ensuring training tools are leveraged.

Serves as a role model to all store team members and provide enthusiastic motivational leadership.

Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.

Leverages customer feedback to prevent or resolve customer concerns.

Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.

Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.

Self-motivated, results oriented, strategic thinker.

Strong organizational and leadership skills.

Excellent written and verbal communication skills.

Demonstrates active listening and problem-solving skills.

Proven ability to train and develop high performing store teams.

Proficient in technology systems, applications, Microsoft Office, and video conferencing.

Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Pay Range: $20.56 - $26.73/hr

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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More about this job

Responsibilities

The Store Lead partners with the Store Manager to drive sales performance, coach team members, and ensure operational excellence. They are responsible for opening and closing the store, maintaining brand standards, and fostering an inclusive, high-performing team environment.

Requirements

Candidates must have at least one year of retail or sales experience and strong leadership and communication skills. Proficiency in technology systems, POS software, and the ability to meet physical requirements such as lifting up to 50 lbs are required.

Skills

Retail management
Sales performance
Team coaching
Operational excellence
Customer experience
Leadership
Staff training
Problem-solving
Communication skills
POS systems
Microsoft Office
Visual merchandising
Recruiting
Strategic thinking
Active listening
Time management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Store Management
Coaching
Leadership
Customer Service
Operations
POS System
Microsoft Office
Visual Merchandising
Recruitment
Net Promoter Score
Team Development
Inventory Management
Brand Standards
Communication
Problem-solving
Strategic Planning
Staffing
Training

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