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Added 4 mins ago
TC
Temporary Customer Service Coordinator-Winners/Homesense
TJX Canada – Winners, Marshalls, HomeSense
Georgetown, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 mins ago
Retail Experience Lead
Fire & Flower Inc.
Beaumont, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 34 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 49 mins ago
IB
General Manager (Contract)
Indigo Books & Music
Thunder Bay, ON
- $57,000 to $93,000 CAD / year
- Full-time
Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; driving sales and profitability by allocating resources to support visual…
Added 1 hour ago
FC
Assistant Branch Manager Hamilton/Halton
FirstOntario Credit Union
Hamilton, ON
- Full-time
…for existing and new members while ensuring efficient branch operations across all Hamilton/Halton Region…
Added 1 hour ago
Manager of Equipment Servces
United Services Group
Toronto, ON · Mississauga, ON · Brampton, ON
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 1 hour ago
CN
Program Lead, Technology & Mobile Hubs
Canadian National Institute for the Blind
Moncton, NB
- $48,888 to $55,000 CAD / year
- Full-time
Title: Program Lead – Technology & Mobile Hubs
Added 2 hours ago
TH
Head Cashier: Full Time - COQUITLAM
The Home Depot Canada
Coquitlam, BC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 2 hours ago
CL
Store Manager
Chatters Limited Partnership
Guelph, ON
- Contract
Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
Added 2 hours ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
Added 2 hours ago
L
Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Added 3 hours ago
S
Meat - Certified Meat Cutter TF - Part time
Sobeys
Port Moody, BC
- Part-time
Lead, train, and motivate team members to deliver exceptional service and meet department goals.
Added 3 hours ago
TT
Senior Manager, CRM & Lifecycle Marketing / Gestionnaire Principal(e), CRM et Marketing du cycle de vie
Transformer Table
Montreal, QC
- Full-time
The ideal candidate combines the analytical discipline of enterprise retail with the speed, agility, and test-and-learn mentality of high-growth DTC e-commerce.
Added 3 hours ago
SH
Assistant Restaurant Manager
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Working closely with the Restaurant Manager, the Assistant Restaurant Manager helps lead the daily operations of PeakFine Restaurant and Barrique & Java. This includes overseeing two…
Added 3 hours ago
TT
Temporary Customer Service Coordinator-Winners/Homesense
The TJX Companies, Inc.
Georgetown, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
Temp Key Holder-The Cosmetics Company Store-Part Time-Winnipeg, MB
Estée Lauder Companies
Winnipeg, MB
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 4 hours ago
C
Assistant Deli Manager
Co-op
Morden, MB
- Full-time
Reporting to the Deli Manager, the Assistant Deli Manager is a hands-on leader who actively participates in the daily operations of the department, including food preparation,…
Added 5 hours ago
E
Product Manager
Eurofase
Richmond Hill, ON
- Full-time
Partner with IT and Operations on PIM and ERP workflows and act as the business lead for any future PIM or DAM implementation.
Added 5 hours ago
TC
Retail Store Coordinator Full Time Marshalls - CrossIron Mills Mall
TJX Canada – Winners, Marshalls, HomeSense
Rocky View No 44, AB · Rocky View County, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
TC
Retail Store Coordinator Winners – Bolton Square
TJX Canada – Winners, Marshalls, HomeSense
Bolton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 6 hours ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Hamilton, ON
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.
Added 7 hours ago
C
Lead Supervisor I
Coach
Vaughan, ON
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 7 hours ago
G
Demand Generation Manager
Guusto
Canada
- Full-time
…HR leaders at frontline-heavy organizations in healthcare, retail, manufacturing and hospitality. Our recognition and rewards programs reach every employee, including the ones who never sit…
Added 7 hours ago
TT
Retail Store Coordinator Full Time Marshalls - CrossIron Mills Mall
The TJX Companies, Inc.
AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Tailored Brands

Store Manager

London, ON, Canada

Pay Range: $53 136 - $76 190/yr · Full-time

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Applications open in a new tab.

Job details

Pay: Pay Range: $53 136 - $76 190/yr
Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Original job description

Store Manager

Reports to District Manager:

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.

To be successful in this role the role you will:

Inspire store team to achieve their best performance
Execute to maximize growth and potential
Create an engaged and inclusive store environment
Elevate the customer experience through operational excellence
Exceed customer expectations in all interactions

Leadership:

leads store staff in meeting sales, service, and operational expectations.
Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
Models company values and leads by example as an active coach.
Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
Guides team to identify, recommend and implement changes to improve productivity.
Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.

Performance:

Achieves store business plans, including sales, customer service and operational goals.
Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.

Operational Excellence:

Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
Ensures store staff is trained on all internal operational functions.
Stays informed on corporate communication, directives, initiatives, policies, and procedures.
Implements store programs to increase efficiencies in sales, service, operations, and branding.

Workplace:

Create an engaged and inclusive store environment where opinions and contributions are recognized and valued.
Create a culture of learning and development, ensuring training tools are leveraged.
Serves as a role model to all store team members and provide enthusiastic motivational leadership.
Creates a steady pipeline of external talent through recruitment.
Holds regular store meetings ensuring all store team members are up to date with all company directives.

Customer Experience:

Ensures store team is trained on the customer service expectations and creates an exceptional customer experience.
Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum 3-years’ experience leading, managing, and developing retail teams.
Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
Self-motivated, results oriented, strategic thinker.
Strong organizational and leadership skills.
Excellent written and verbal communication skills.
Demonstrates active listening and problem-solving skills.
Proven ability to train and develop high performing store teams.
Proficient in technology systems, applications, Microsoft Office, and video conferencing.
Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Pay Range: $53 136 - $76 190/yr

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLICATIONS SUBMITTED ONLINE THROUGH WEBSITE

Tailored Brands uses Artificial Intelligence (“AI”) as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to assist us in evaluating your application and providing you with suggested positions.

#HP

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More about this job

Responsibilities

The Store Manager is responsible for leading the store team to achieve sales goals through active coaching, operational excellence, and effective recruitment. They ensure high standards of customer service, maintain visual brand standards, and manage store performance metrics.

Requirements

Candidates must have a minimum of 3 years of experience in leading and developing retail teams. Proficiency in technology systems, strong organizational skills, and the ability to perform physical tasks such as lifting up to 50 lbs are required.

Skills

Retail management
Team leadership
Sales performance coaching
Operational excellence
Recruiting
Customer experience
Staff training
Performance management
Data analysis
Inventory management
Visual merchandising
Problem-solving
Communication
POS systems
Microsoft Office
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Performance
Coaching
Recruitment
Customer Experience
Operational Excellence
Staff Training
Performance Metrics
Visual Merchandising
POS System
Microsoft Office
Strategic Thinking
Leadership
Inventory Management
Business Outreach
Net Promoter Score
Ship-from-Store
Team Development
Data Analysis
Problem-solving

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