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Added 12 hours ago
BV
Business Development Officer - Workforce Development (Project)
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Manager, Sales and Workforce Solutions, the Business Development Officer – Workforce Development is responsible for identifying and pursuing revenue-generating growth…
Added 12 hours ago
BV
Business Development Officer - Workforce Development (Temporary)
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Manager, Sales and Workforce Solutions, the Business Development Officer – Workforce Development is responsible for identifying and pursuing revenue-generating growth…
Added 18 hours ago
HL
Marketing Manager
Horizon Legacy
Toronto, ON
- Full-time
Reporting to the Chief Operating Officer, the Interim Marketing Manager will provide maternity leave coverage and be responsible for the ongoing management and execution of Horizon Legacy’s…
Added 20 hours ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
Reporting to the Director of Commercialization & Strategic Partnerships, the Manager, Marketing & Demand Generation is a senior, commercially minded marketing leader who will build and run…
Added 1 day ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
Map every decision-maker, from the owner and asset manager to facilities, operations, procurement and risk.
Added 2 days ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
Contribute to continuous improvement initiatives, automation opportunities, and modernization efforts across the database ecosystem.
Added 2 days ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 2 days ago
B
Senior Media Buyer (iGaming)
Blazesoft
Concord, ON
- Full-time
We are seeking a Senior Performance Marketing Manager to join our marketing division to own user acquisition performance across a portfolio of client accounts. The successful candidate will…
Added 2 days ago
B
Senior Performance Marketing Manager, Paid Acquisition (iGaming)
Blazesoft
Concord, ON
- Full-time
We are seeking a Senior Performance Marketing Manager to join our marketing division to own user acquisition performance across a portfolio of client accounts. The successful candidate will…
Added 2 days ago
A
Senior AEM Architect
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry…
Added 2 days ago
UG
Recruitment Communications Officer
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Design and maintain communication templates and assets within CRM and marketing automation platforms, including Salesforce Marketing Cloud.
Added 2 days ago
EC
Executive Assistant/Office Administrator
Entreflow Consulting Group
Remote, Canada
- Full-time
- Remote
Support our Sales and Marketing Coordinator with blog reviews, content coordination, and social media posts.
Added 2 days ago
SS
Senior Electrical Engineer
Sunbelt Solomon
Saskatoon, SK
- Full-time
Reporting to Engineering Manager, the Senior Engineer will be accountable for executing projects through sound engineering expertise and project management, engaging in relationship…
Added 2 days ago
SC
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP Careers
Montreal, QC
- Full-time
We are seeking a skilled and entrepreneurial Senior Product Manager – Direct-to-Consumer (D2C) Commerce to help shape the next generation of SAP's commerce capabilities.
Added 2 days ago
P
Assistant Controller
Punt
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Build better accrual processes. Partner with the AP Manager and FP&A on significant spend areas such as affiliates, influencers, game providers, marketing, professional fees, and other…
Added 2 days ago
MB
Senior Business Applications Developer/ développeur principal, applications d’affaires,
Maison Birks
Montreal, QC
- Full-time
…across Microsoft technologies. You’ll partner with e-commerce, marketing, operations, data, quality assurance, and business teams to turn needs into secure, reliable, scalable…
Added 2 days ago
AM
Specialist, Marketing Technology (12-month contract)
AGF Management
Toronto, ON
- Full-time
The Marketing and Product team has ambitious goals to advance AGF's digital transformation and modernize the way we engage with clients, advisors and prospects. By leveraging marketing…
Added 2 days ago
S
Associate Product Manager Intern (May 2027 - 12 Months)
SOTI
Mississauga, ON
- $55,000 CAD / year
- Full-time
Work with Marketing to produce product collateral and sales tools.
Added 2 days ago
N
Senior Manager, Commercial Partnerships
Novisto
Toronto, ON
- Full-time
We are looking for a Senior Manager to scale Novisto’s partner-led growth across two categories within the Partnerships & Strategy team: channel partners (resellers and referral partners)…
Added 2 days ago
GS
Account Manager
Guardteck Security Corp.
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
Guardteck is seeking an Account Manager to manage client relationships and service delivery across a portfolio of security sites in Mississauga, Ontario . This is a client-facing operations…
Added 2 days ago
AD
French Bilingual Account Manager
ABL Direct
Saint-Philippe, QC
- $100,000 to $115,000 CAD / year
- Full-time
Our client is seeking an experienced and driven Sales Account Manager to manage and grow retail, wholesale, and food service accounts across an established territory.
Added 2 days ago
QD
Senior Manager Marketing
Qu Data Centres
Toronto, ON
- Full-time
We're looking for a Senior Manager, Marketing to lead how Qu shows up in the market during a period of immense growth. You'll own our marketing strategy and turn Qu's story into brand…
Added 2 days ago
SI
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP IT Business Systeme
Montreal, QC
- Full-time
We are seeking a skilled and entrepreneurial Senior Product Manager – Direct-to-Consumer (D2C) Commerce to help shape the next generation of SAP's commerce capabilities.
Added 2 days ago
TS
Technical E-Commerce Manager [Shopify] [Canada]
The Super Patch Company
Mississauga, ON
- Full-time
Own the marketing trackers, incl. Meta Pixel, Meta Conversions API (CAPI), GA4 and Google Tag Manager.
Added 2 days ago
M
Assistant Marketing Manager
Manulife
Toronto, ON
- Full-time
Experience with website content management, email journey programs, webinars, marketing automation, or campaign reporting.

Takeda

CXF Manager

Toronto, ON, Canada
CAN - Toronto Head Office, Canada

$127,000.00 - $173,800.00 · Full-time

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Job details

Pay: $127,000.00 - $173,800.00
Job type: Full-time
Posting language: English
Posted: Jul 8, 2026

Original job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Title: CXF Manager

Location: Toronto, Canada

Reporting Manager: Head of DD&T, Canada

About the role:

As the CXF Manager, you will be responsible for enabling the successful deployment, adoption, and optimization of CRM and related customer engagement platforms within the LOC. You will lead the local transition to the Customer Experience of the Future (CXF) platform, ensuring a stable, compliant, and well-supported CRM environment while planning and executing the end-to-end migration to CXF. The role is accountable for driving adoption of new capabilities and ensuring they deliver value for Medical and Commercial teams. You will work closely with Commercial, Medical, Marketing & Commercial Excellence (MCE), Enterprise DD&T, and global DD&T teams, the CRM/CXF Enablement Lead provides the platform, configuration, data, integration, and compliance foundations that customer engagement capabilities depend upon. You will partner up with the CRM Manager within Commercial & Marketing Operations, and serve as a key business-facing DD&T partner, helping local teams maximize value from customer engagement technologies while supporting the evolution of future platform capabilities.

How will you contribute:

CXF Migration & Adoption

Lead the end-to-end technical migration to Customer Experience of the Future (CXF) in Canada, including planning, configuration, validation, cutover, and local change management.
Drive deployment, readiness, adoption, and value realization of new CXF capabilities for Medical and Commercial teams.
Lead migration of Medispend and related customer engagement capabilities to CXF in close coordination with the Tech & AI Partner, Medical Excellence, Data Excellence and Digital CX to ensure aligned delivery, integration, and continuity of customer-journey capabilities.
Coordinate local user enablement and adoption activities so new platform capabilities are embedded effectively in Canada.
Ensure CRM and CXF interoperate effectively with adjacent customer experience, content, and analytics platforms.

CRM & Customer Engagement Platforms

Serve as the DD&T owner for CRM and related customer engagement platforms.
Manage platform configuration, releases, integrations, access management, and operational support.
Enable customer engagement capabilities including audience management, lead generation, and campaign execution.
Ensure interoperability across customer engagement, content, and analytics platforms.
Monitor platform health, utilization, and effectiveness.
Coordinate with IBU, DD&T, Commercial and Marketing Operations, and cross-functional teams to plan, implement, and communicate new modules, capabilities, and platform releases.

Platform Governance, Configuration and Compliance

Partner with business teams to improve platform utilization, data quality, and local process adherence, and gather user feedback to identify improvement opportunities.
Gather user feedback and identify improvement opportunities.
Own CRM and CXF configuration aligned to Canada business needs and evolving platform requirements.
Oversee and evolve user access management and related controls to support secure and efficient platform use.
Lead execution and maintenance of data privacy processes, including consent management and privacy notices in partnership with cross-functional teams.
Ensure compliance with Takeda policies, global governance, and security standards.

Future Platform Capabilities

Support deployment and adoption of AgentForce and AI-enabled CRM capabilities.
Identify opportunities to improve customer engagement and operational efficiency through automation and emerging technologies.
Support the evolution of future customer engagement platform capabilities in line with Canada LOC priorities.

What this role is not - This role does not perform CRM business administration - territory alignment, list and cycle planning and loading, targeting, call and account-planning execution, field segmentation etc. Those accountabilities reside in Commercial & Marketing Operations, whereas this role’s focus is end-to-end leadership of the CXF migration and adoption in Canada.

What you bring to Takeda:

University degree required in a relevant field such as information technology, computer science, business, life sciences, or a related discipline.
5-7 years of relevant CRM/technology experience in pharmaceutical/life sciences, in roles such as CRM Product Owner, CRM/Technology Manager, Project Manager, Analyst, or Business Partner.
Strong growth mindset, with openness to feedback, continuous learning, and adapting quickly in a changing business and technology environment.
Experience leading platform migrations or major CRM releases, ideally including next-generation customer engagement platforms is critical.
Strong hands-on expertise with CRM and related platforms - Veeva CRM, Salesforce, Veeva Vault, Align, PromoMats.
Effective stakeholder and change management skills in a complex, global, multi-stakeholder organization.
Demonstrated business analysis and project management skills, including translating business needs into technology requirements.
Knowledge of data privacy, consent management, and compliance requirements in a regulated environment.
Working knowledge of Sales Force Effectiveness (SFE) processes e.g. targeting, interaction planning an advantage.

Data-driven and quality-focused - uses data to make decisions and takes pride in trustworthy, well-governed CRM data.
Bridges technology and business - communicates complex platform and data topics clearly to technical and non-technical audiences.
Takes initiative and works independently; demonstrates curiosity and a growth mindset.
Collaborative and influential across functions and geographies; builds trust and drives adoption without authority.
Strong digital fluency and security awareness - leverages digital collaboration tools and protects sensitive information.

This job posting is for a new role.

Takeda may use additional Talent Acquisition technologies and artificial intelligence to support the recruitment process, including video interviewing. Artificial intelligence will be used to support, but not solely determine, applicability for a specific position.

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Locations

Toronto, Canada

Base Salary Range:

$127,000.00 - $173,800.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Canada based employees may be eligible for a comprehensive range of benefits and incentives. Benefit eligibility varies by position and can include, amongst others:

short-term and/or long-term incentives
subsidies for fitness and internet
medical, dental, and vision insurance
basic life and accidental death and dismemberment (AD&D) insurance
participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)
short-term and long-term disability coverage
annual vacation entitlement; additional paid time off and company holidays
a tuition reimbursement program
a variety of well-being benefits

Les collaborateurs basés au Canada peuvent, selon leurs postes, bénéficier d’un ensemble complet d’avantages sociaux. L’éligibilité à ces avantages varie selon le poste, et peut inclure:

des primes ou dispositifs d’intéressement à court et/ou long terme,
des subventions pour les abonnements sportifs et abonnements internet
une assurance santé incluant la prise en charge des frais médicaux, dentaires et optiques
une assurance vie de base ainsi qu’un assurance en cas de décès ou de mutilation accidentels (AD&D)
une participation au Régime enregistré d’épargne-retraite (REER) ; contribution équivalente de l’entreprise dans un régime de participation différée aux bénéfices (RPDB) (si admissible)
une couverture en cas d’incapacité de travail temporaire ou prolongée
un droit à congés payés annuels, avec jours de vacances, jours de récupération et jours fériés spécifiques à l’entreprise
un programme de remboursement des frais de scolarité
une variété d’avantages liés au bien-être

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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More about this job

Responsibilities

The CXF Manager will lead the end-to-end technical migration and adoption of the Customer Experience of the Future (CXF) platform in Canada. They are responsible for managing CRM platform configuration, ensuring compliance, and driving value realization for Medical and Commercial teams.

Requirements

Candidates must hold a university degree in a relevant field and possess 5-7 years of CRM or technology experience within the life sciences industry. Strong expertise in platforms like Veeva and Salesforce, along with proven project management and stakeholder engagement skills, is required.

Skills

CRM management
Platform migration
Project management
Business analysis
Stakeholder management
Change management
Data privacy
Compliance
Veeva CRM
Salesforce
Veeva Vault
Align
PromoMats
Digital fluency
Strategic planning

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Accidental death and dismemberment insurance
Deferred profit-sharing plan
Short-term disability coverage
Long-term disability coverage
Annual vacation
Tuition reimbursement
Fitness subsidies
Internet subsidies

Visa sponsorship

Not detected in the job text

Keywords

CXF
CRM
Digital Transformation
Life Sciences
Pharmaceutical
Veeva CRM
Salesforce
Veeva Vault
Align
PromoMats
Data Privacy
Consent Management
Change Management
Project Management
Business Analysis
AgentForce
AI
Automation
Customer Engagement
Platform Migration
Compliance
Governance
SFE
Medical Excellence
Commercial Operations

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