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IT Service Delivery Manager
Vanderlande
Vancouver, BC
- Full-time
As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include…
Added 1 hour ago
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IT Service Delivery Manager
Vanderlande
Vancouver, BC
- Full-time
As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Prepare pricing summaries by product segment; work with Product Managers to understand the monthly pricing impact to support the PVMC process
Added 2 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 2 hours ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 3 hours ago
PM
Integrated Media & Social Strategy Sr Specialist
Philip Morris International
Toronto, ON
- Full-time
…for amplification and social media across current and future product categories. The role connects brand, commercial and experiential priorities across owned, earned, shared and paid…
Added 4 hours ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
Our next-generation SaaS platform combines transparent machine learning, predictive analytics, and smart product design to turn complex insurance workflows into scalable, data-driven…
Added 5 hours ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
…site development, content management, content development, new product launch, sales and promotion planning, marketing, SCM, budget management & partner…
Added 5 hours ago
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Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…track record of delivering measurable marketing impact. The Manager will work closely with MarTech and Personalization, Product, Distribution, Creative, Analytics, Customer Centricity and…
Added 6 hours ago
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Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, QA Services, you will have a unique opportunity to lead, manage and coach the Salesforce QA Services team to deliver world class experiences to our team…
Added 6 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…tailored. Whether you’re advising a global real estate investment manager or a corporate treasurer navigating interest rate risk, your ability to deliver value depends on your ability to…
Added 6 hours ago
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Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
As a TPM supporting Ads, you'll partner with Engineering, Product, Data Science, and business stakeholders to build and scale the advertising technology that connects merchants,…
Added 6 hours ago
CS
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $88,260 to $100,000 CAD / year
- Full-time
CSA Group has an immediate opportunity for a Project Manager, Information and Communications Technology (ICT) reporting to the Program Manager, Data and Agri-Food.
Added 7 hours ago
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AI Process re-engineer, Capital Markets Product Control
BMO
Toronto, ON · FCP
- Full-time
This role resides in the Capital Markets Product Control team. In this role it will be required to research, builds, and implements scalable artificial intelligence systems capable of…
Added 7 hours ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 7 hours ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
As a Technical Program Manager on GO-AI's Technology & Development team, you will partner with product, science, software engineering, data engineering, operations, and other Amazon…
Added 7 hours ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
We're looking for an entrepreneurial Product Manager to help us drive new areas of growth. You'll explore a new customer segment, deeply understand how they operate, uncover underserved…
Added 7 hours ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 7 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Customer Success Manager (CSM) - IC2 - is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 7 hours ago
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills…
Added 8 hours ago
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Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Learning & Development serves as a trusted partner and advisor to Takeda Canada’s commercial teams and the broader organization. The role is responsible for initiating,…
Added 8 hours ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
Autodesk invites the industry-savvy and forward-thinking to join our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in…
Added 8 hours ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
Autodesk invites the industry-savvy and forward-thinking to join our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in…

Takeda

Learning & Development Manager

Toronto, ON, Canada
CAN - Toronto Head Office, Canada

Hybrid

$127,000.00 - $173,800.00 · Full-time

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Job details

Pay: $127,000.00 - $173,800.00
Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Oct 27, 2026

Original job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Manager, Learning & Development

Role Purpose:

The Manager, Learning & Development serves as a trusted partner and advisor to Takeda Canada’s commercial teams and the broader organization. The role is responsible for initiating, developing, deploying, and tracking innovative learning and development programs aligned with the organization’s strategies and goals, with a particular focus on building the capabilities of our sales and marketing teams. As part of Commercial & Marketing Operations (C&MO), the role works closely with the International Marketing & Commercial Excellence (MCE) Commercial Capabilities team, bringing global academies, frameworks, and best practices to life in a way that is relevant for Canada, and developing local solutions where they add the most value.

The role contributes to building a workplace focused on innovation, future readiness, and best-in-class customer experiences, while striving for and fostering a culture of continuous growth and learning.

The role brings together three core areas:

Sales and marketing capability: helping Key Account Managers (KAMs), sales managers, and marketing teams strengthen the selling, coaching, and customer-engagement skills they need to succeed, using engaging, innovative, and digitally enabled learning approaches.

Omnichannel engagement and future readiness: building omnichannel customer engagement (OCE) competencies and digital dexterity so our teams feel confident and equipped to deliver a best-in-class customer experience as channels, tools, and ways of working evolve.

Learning partnership and impact: listening to teams and leaders to understand their needs, connecting MCE capability programs to Canadian priorities, and tracking the impact of learning so programs keep improving.

The scope of the role will continue to evolve alongside C&MO and the MCE operating model, including supporting broader Canada capability needs and other areas as needed by the business.

Reporting Line:

Reports to: Head of Commercial & Marketing Operations

Direct reports: 0 (leads through partnership, influence, and cross-functional collaboration)

Key Accountabilities:

Future-ready sales and marketing capability building

Partner with marketing teams, sales leadership, and KAMs to design and deliver learning that strengthens sales effectiveness, sales coaching capability, and omnichannel customer engagement.

Support field readiness for launches and new indications, aligning learning plans with Canada launch plans and the enterprise Launch Excellence framework.

Prioritize innovation in Learning & Development to increase employee engagement and skill development and to evolve how we support health care providers and patients, ensuring a best-in-class future customer experience.

Develop digital dexterity capabilities for the commercial team and the broader enterprise to enhance skills and efficacy in a digital-first environment.

MCE partnership & local adaptation

Serve as Canada’s learning partner to MCE Commercial Capabilities, adapting centrally developed academies, frameworks, and standards (e.g., Sales Academy, product launch training, selling models) so they are relevant for Canadian teams and meet Canadian compliance requirements.

Develop Canada-specific learning solutions where they add the most value, complementing programs available from MCE.

Share Canadian team insights, learnings, and best practices with MCE to inform future capability programs.

Learning needs, planning & impact

Listen to KAMs and commercial leadership to understand capability needs, identify the root causes behind them, and work together to identify the right solution.

Design and implement learning and business impact measurements; collect, analyze, and interpret data for making informed decisions and continuously improving programs.

Maintain a prioritized Canada learning plan aligned with the organization’s strategies and goals, launch timelines, and capacity.

Learning culture, cross-functional collaboration & compliance

Actively promote and create a culture of development, fostering a growth mindset and promoting continuous improvement for all Takeda employees.

Develop deep insights about the cross-functional links in the organization and introduce team development opportunities to promote best practice sharing and synergies that create well-orchestrated, high-performing teams.

Ensure learning content and programs meet Canadian regulatory and compliance standards and the Takeda code of conduct, coordinating review with Medical, Legal, and Compliance as appropriate.

Contribute to other evolving capability areas as needed by the business.

Key Interfaces:

Head of Commercial & Marketing Operations and the C&MO team, which spans Commercial Operations, Next Generation Customer Experience, Insights & Analytics, and CRM

Commercial teams (BU Heads, Marketers, Sales Leadership, and KAMs)

International MCE Commercial Capabilities (including Sales Capabilities, Marketing Capabilities, and Launch Excellence)

People & Culture, Medical, Regulatory, Compliance, Legal, and DD&T

Education, Certifications & Experience:

University degree in a health sciences, business, education, or related field of study.

Minimum of 8 years of experience in the pharmaceutical or healthcare industry, which can include agency or vendor-side roles supporting pharma clients.

Minimum of 5 years of experience building capability or driving commercial performance. Relevant backgrounds include Learning & Development or training (in-house or agency), pharmaceutical sales or key account management, sales leadership, or commercial excellence.

Proven track record of developing others and leading change, for example designing and delivering training programs, serving as a field trainer, mentor, or launch champion, or rallying teams around new ways of working.

Asset: certification in instructional design, adult learning, or coaching (e.g., ATD, ICF).

Competencies:

Learning expertise: deep knowledge of Adult Learning Principles, experience developing Sales and Omnichannel Engagement training programs, and a passion for developing people.

Digital and multi-channel learning: experience designing and delivering learning through progressive digital and generative AI solutions and multi-channel formats (e.g., virtual / hybrid, e-learning, micro-learning).

Business partnership: acts as a strategic thought partner to commercial leaders, influences priorities, and balances competing stakeholder needs across a complex cross-functional and global matrix without direct authority.

Commercial and compliance acumen: strong business acumen and knowledge of pharmaceutical sales and marketing processes, regulations, and Canadian compliance standards / code of conduct.

Data-driven decision making: uses learning and business impact data to make informed decisions and drive business outcomes.

Communication and collaboration: outstanding communication, facilitation, and influencing skills, including in virtual settings using digital collaboration tools (e.g., MS Teams, Loop).

Agility and execution: project and change management experience, with the ability to work in an agile manner and prioritize workload effectively.

Innovation and growth mindset: leads by example through intentional skill development, experimentation, and continuous improvement, fostering a culture of digital curiosity.

What Good Looks Like:

The successful candidate combines deep learning expertise with strong commercial understanding and genuine care for the people they support. This person listens first, builds trust with KAMs, managers, and leaders alike, and creates learning experiences that people want to take part in. They make the most of what MCE provides while bringing a Canadian perspective, measure impact to keep improving, and thrive in a dynamic environment where the role and operating model are still evolving, bringing the curiosity, agility, and judgment to help our teams stay ahead of how customers want to engage.

Other:

Location: Toronto, Ontario (Head Office)

Work arrangement: Hybrid, 2 days per week minimum

Travel: Willingness to travel to various meetings, including overnight trips. Some international travel may be required.

Languages: Bilingualism (English/French) is strongly valued

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Locations

Toronto, Canada

Base Salary Range:

$127,000.00 - $173,800.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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More about this job

Responsibilities

The Manager, Learning & Development designs and deploys innovative training programs to enhance the capabilities of sales and marketing teams. They act as a strategic partner to commercial leadership, ensuring learning initiatives align with organizational goals and drive business impact.

Requirements

Candidates must possess a university degree and at least 8 years of experience in the pharmaceutical or healthcare industry. A minimum of 5 years of experience in capability building or commercial performance is required, along with strong communication and project management skills.

Skills

Learning & Development
Sales Enablement
Instructional Design
Omnichannel Engagement
Digital Dexterity
Project Management
Change Management
Stakeholder Management
Data Analysis
Coaching
Strategic Planning
Cross-functional Collaboration
Adult Learning Principles
Pharmaceutical Marketing
Regulatory Compliance
Generative AI

Visa sponsorship

Not detected in the job text

Keywords

Learning & Development
Pharmaceutical
Healthcare
Sales Academy
Digital Dexterity
Instructional Design
Adult Learning
Coaching
Launch Excellence
Commercial Operations
Marketing
Key Account Management
Change Management
Project Management
Data-driven Decision Making
Generative AI
Compliance
Regulatory Standards
Growth Mindset
Cross-functional Collaboration
Strategic Partnership
Agile
MS Teams
Loop
Performance Measurement
Commercial Excellence
Field Readiness
Customer Experience
Bilingualism

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