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Added 4 mins ago
SL
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Added 1 hour ago
Administrative Assistant
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Reporting to: Manager, Career & Newcomer Services
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Talent Acquisition - Achev

Administrative Assistant

Mississauga, ON, Canada

Salary rate: $24,951

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Job details

Pay: Salary rate: $24,951
Apply by: Nov 11, 2026
Experience: A minimum of 1-2 years’ experience working in an Admin role within the non-profit sector
Working hours: 17.5 hours/week
Posting language: English
Posted: Nov 3, 2026

Original job description

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca

JOB DESCRIPTION

Position: Administrative Assistant, Care Forward

Employment Status: Part-Time Temporary (Contract until October 29, 2027)

Reporting to: Manager, Career & Newcomer Services

Start date: November 16, 2026

Hours: 17.5 hours/week. Schedule TBD.

Location: Hybrid, 2 days in office per week at Mississauga [Sussex]; travel within GTA may be required

SUMMARY

The Care Forward Project is a one-year project funded by Skills Advance Ontario that supports 48 individuals with training and employment as a Personal Support Worker (PSW) in Ontario. The program specifically supports jobseekers receiving EI and those impacted by tariffs and broader economic shifts. The project, in partnership with SE Career College of Health (SECCH), will support clients with labour market integration through individualized support and coaching, wraparound supports, job matching, and retention services.

The Administrative Assistant, reporting to the Manager, Career & Newcomer Services, will provide outstanding customer service and general administrative support to the Care Forward Project. This includes registration, information, and referral assistance to prospective participants to ensure the smooth day-to-day operations of the project. The Administrative Assistant will also support in the collection and collation of data and statistics for internal and external reporting. In addition, the Administrative Assistant will assist in tasks related to marketing and outreach activities, such as assisting in the social media plan, marketing, and community outreach to service providers.

DUTIES AND RESPONSIBILITIES:

Provide frontline assistance and handle day-to-day correspondence with participants, prospective participants, community partners, and project partners
Respond to email and voicemail messages and inquiries, providing project information in a friendly and welcoming manner
Administer the project registration process including adding participants to EOIS-CaMS and CRM, ensuring the utmost confidentiality
Assist the Manager and project staff with the development and implementation of a robust promotion/outreach plan to target relevant community partners
Support in the scheduling, planning, and evaluation of presentations, focus groups, and workshops with community partners and employers
Book and record virtual meetings via Zoom and other virtual platforms, including the organization and maintenance of meeting-related files
Assist with program review and evaluation by using a variety of tools and methods
Gather data, conduct periodic review of the project activities and impact by soliciting participants and key partners’ feedback
Assist with administrative tasks such as tracking workshop attendance and resources distributed, as well as community organizations supported
Provide a monthly update report to Manager; generate reports as needed
Maintain positive and clear communication with other team members to facilitate teamwork, successful target management and customer service
Perform other related duties, as required and as assigned

QUALIFICATIONS:

Completion of a post-secondary University Degree or College Diploma in a related field, such as business, administration, or social services
A minimum of 1-2 years’ experience working in an Admin role within the non-profit sector
Proficiency with Windows, Microsoft Office applications (MS Word, Teams, SharePoint, Excel, PowerPoint, Outlook), Internet, and online meeting tools such as Zoom
Demonstrated diplomacy, interpersonal communication skills, cultural sensitivity, problem solving and organizational skills
Demonstrated ability to handle various competing demands with attention to detail, while being committed to the highest level of client service delivery and confidentiality
Knowledge of relevant community resources and partners in the Greater Toronto Area to address the needs of participants
Experience preparing promotional materials and implementing outreach strategies
Experience with various administrative tasks such as data entry, tracking, stats collection, and report writing
Able to stay organized in a fast-paced teamwork focused environment

Salary rate: $24,951

This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca

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More about this job

Responsibilities

Provide frontline customer service and administrative support for the Care Forward Project, including participant inquiries, registration, correspondence, scheduling, and confidential record management. Track program activities and feedback, prepare reports, and support outreach, promotional activities, presentations, and workshops.

Requirements

Requires a post-secondary degree or diploma in a related field and 1–2 years of administrative experience in the non-profit sector. Candidates should be proficient with Microsoft Office and online meeting tools, and demonstrate strong communication, organization, cultural sensitivity, confidentiality, and data and outreach skills.

Skills

Administrative Support
Customer Service
Data Entry
Data Collection
Report Writing
Microsoft Office
Microsoft Excel
Microsoft Teams
SharePoint
Outlook
Zoom
Registration Administration
Community Outreach
Marketing
Scheduling
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Customer Service
Non-Profit Sector
Participant Registration
EOIS-CaMS
CRM
Microsoft Windows
Microsoft Word
Microsoft Teams
SharePoint
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Zoom
Data Entry
Data Collection
Statistics
Report Writing
Program Evaluation
Community Outreach
Promotional Materials
Marketing
Workshop Attendance Tracking
Community Partnerships
Confidentiality
Cultural Sensitivity
Employment Services
Personal Support Worker
Labour Market Integration

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