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Added 5 mins ago
Business Analyst - FIN
Government of Alberta
Edmonton, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 7 mins ago
B
ANALYST, KNOW YOUR CLIENT - Toronto
BDC
Toronto, ON
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 7 mins ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 8 mins ago
B
Intern, Information Systems Analyst (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
How to build dashboards and reports that communicate trends, exceptions, progress and key performance indicators.
Added 8 mins ago
B
ANALYST, KNOW YOUR CLIENT - Vancouver, Calgary
BDC
Vancouver, BC
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 8 mins ago
RS
Sr Product Analyst - Rogers Sports & Media
Rogers Sports & Media
Toronto, ON
- Full-time
…data-driven experience to fill the role of a Sr. Product Data Analyst. As a Sr. Product Data Analyst, you will be part of the Data Product team and support new ideas, product roadmap…
Added 8 mins ago
B
ANALYST, KNOW YOUR CLIENT - Vancouver, Calgary
BDC
Calgary, AB
- Full-time
…of small and medium-sized businesses across Canada. As a KYC Analyst, you will provide administrative and analytical support to the Financing team by managing the Know Your Client (KYC)…
Added 8 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 25 mins ago
CT
Financial Analyst, Margin Retail Accounting
Canadian Tire Corporation
Toronto, ON
- Full-time
Minimum 1-3 years experience in a medium/large company at a Financial Analyst/Accountant level, with strong IFRS knowledge.
Added 25 mins ago
A
Business Intelligence Analyst
Autodesk
Montreal, QC
- Full-time
This is an end-to-end role. You take a stakeholder question, find the data, analyze it, build the report, share it, and keep it healthy afterward. You'll use AI tools every day to work…
Added 39 mins ago
C
NEW GRAD Junior Project Manager/ Business Analyst
CGI
Toronto, ON
- Full-time
We are looking for a passionate, self-driven new graduate or junior professional who is excited to build a career across project management, business analysis, delivery operations, and…
Added 39 mins ago
E
Data and Program Evaluation Analyst
Eva's
Toronto, ON
- Contract
The Data and Program Evaluation Analyst will play a key role in managing and optimizing the Apricot database to support accurate, comprehensive data capture on youth progression throughout…
Added 39 mins ago
QI
QA Automation Analyst – Salesforce
Quality IT Resourcing
Toronto, ON
- Contract
Build and maintain regression, sanity, integration, and end-to-end test suites.
Added 41 mins ago
Senior ARS Monitoring Analyst
AESO
Calgary, AB · KPMG Tower
We are looking for a Senior ARS Monitoring Analyst to join our External Compliance Monitoring – Alberta Reliability Standards (ECM-ARS) team. Reporting to the Team Lead, ARS Monitoring…
Added 56 mins ago
C/
Senior Financial Analyst
CIRO / OCRI
Toronto, ON
- Full-time
The Senior Financial Analyst, FP&A supports CIRO’s financial stewardship by providing high-quality analysis, governance support, and decision-oriented insights across enterprise activities.…
Added 56 mins ago
IF
Life Events Analyst
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
As a Life Events Analyst, you will play a key role in analyzing complex cases, applying provincial legislation, and processing transactions related to important life events experienced by…
Added 56 mins ago
IF
.NET Programmer Analyst
iA Financial Group
Quebec, QC
- Full-time
iA Financial Group is looking for a versatile Application Programmer Analyst (.NET) to join the Agent Compensation sector within the Odyssey Train. You will become part of a team driven by…
Added 1 hour ago
RJ
Senior Analyst, Third Party Risk Management Contract
Raymond James Ltd.
Vancouver, BC
- Contract
Senior Analyst, Third Party Risk Management - 12 Month Contract
Added 1 hour ago
IT - Help Desk Analyst
Talent Acquisition - Achev
Mississauga, ON
Added 1 hour ago
T
Senior FCRM Testing Analyst - PCT Validations (5325)
TD
Toronto, ON
- Full-time
…foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we…
Added 1 hour ago
C
Client Services, Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
…environment, collaborate with experienced professionals, and build practical skills for your future career. This is a great opportunity for a student pursuing a degree in business,…
Added 1 hour ago
B
Financial Analyst, Valuations & Modelling - London - Fall 2026
BDO
London, ON
- Full-time
We are seeking a New Grad to join our Valuations & Modelling team as a Financial Analyst in London, Ontario in November 2026. We are looking for driven candidates with a foundational…
Added 1 hour ago
Senior Analyst - Business Support Strategy & Incident Management
Scotiabank
Toronto, ON
As a Senior Analyst within our Global Operations team, you will contribute to the overall success of the team’s success by:
Added 2 hours ago
HA
Energy Infrastructure Analyst
H.H. Angus & Associates Ltd.
Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
We are seeking an Energy Infrastructure Analyst who can combine energy, financial and commercial analysis with project delivery and pursuit support. The role will help turn early client…
Added 2 hours ago
CT
Pricing Analyst, Governance & Insights
Canadian Tire Corporation
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
The Pricing Analyst, Governance & Insights is a highly visible role across the organization that will challenge your ability to work with ambiguity, manage large amounts of data, turn…

Talent Acquisition - Achev

IT - Help Desk Analyst

Mississauga, ON, Canada

Salary: $63,000

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Job details

Pay: Salary: $63,000
Apply by: Oct 14, 2026
Experience: 2-5 years' experience in IT-related fields
Posting language: English
Posted: Oct 8, 2026

Original job description

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca

DUTIES AND RESPONSIBILITIES

Act as first line of user support for Achēv by responding to and organizing tickets, phone calls and email requests to the help desk, providing one on one support to Achēv employees across all sites
Record all information into the Achēv ' Workflow Management System
Perform installation, configuration, maintenance and troubleshooting of desktop hardware, software and peripheral and portable/mobile devices.
Ensure network connectivity and perform preliminary diagnostics as required and - escalate issues based on the impact and urgency of the incident.
Administer equipment hardware and software upgrades and maintain end-user accounts, permissions and access rights
Maintains PC equipment & software inventory
Perform system backups and recovery
Create and maintain inventory of all desktop, laptop computers, and miscellaneous IT equipment including mobile devices
Work with vendors and suppliers for hardware warranty services, hardware repairs, and quotes for new equipment
Hands-on involvement in the processes and administration related to IT equipment,
e.g. photocopiers, desktop equipment (monitors, phones and cell phones)

QUALIFICATIONS

Bachelor's degree in IT-related field preferred.
A+ or Microsoft MCSA certification preferred.
2-5 years' experience in IT-related fields
In-depth knowledge and experience with Windows 10+
Thorough understanding of Windows AD and Windows Domain environment.
Strong knowledge of common business applications and software suites, including but not limited to MS Office 2007+, major web browsers, antivirus software, remote access/support software, VPN clients and Adobe products
Strong interpersonal skills and client service focused
Self-motivated quick learner genuinely enthusiastic about going above and beyond to help people solve their IT problems and get the most from their IT devices and systems
Travel is required to 9 sites (a car and valid Ontario Drivers' License are required)

Salary: $63,000

This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca

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More about this job

Responsibilities

The Help Desk Analyst acts as the first line of support by managing tickets, phone calls, and email requests while providing one-on-one assistance to employees. Responsibilities also include installing and maintaining hardware, software, and network connectivity across multiple sites.

Requirements

Candidates should have 2-5 years of experience in an IT-related field and a thorough understanding of Windows 10 and Active Directory. A bachelor's degree in an IT-related field and A+ or MCSA certifications are preferred, along with a valid driver's license for site travel.

Skills

Help desk support
Troubleshooting
Hardware installation
Software configuration
Windows 10
Windows AD
Windows Domain
Network connectivity
Inventory management
System backups
Client service
Technical support
Peripheral devices
Mobile device management
Vendor management

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
Windows 10
Active Directory
Hardware
Software
Troubleshooting
Network Connectivity
Inventory
System Backups
MS Office
VPN
Antivirus
Adobe
A+
MCSA
Desktop Support
Mobile Devices
Peripheral Devices
Technical Support
Workflow Management
Client Service
IT Infrastructure
Warranty Services
Configuration

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