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Added 13 mins ago
TH
Kitchen & Bath and Appliances Sales Associate: Part Time - OKOTOKS
The Home Depot Canada
Okotoks, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 13 mins ago
C
Part-Time Manager
Claire's
Calgary, AB
- $16 to $17 USD / hour
- Part-time
…provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you…
Added 28 mins ago
HB
Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
AB · Rocky View, CA-ON
- Other
Strong customer service and communication skills
Added 43 mins ago
SH
Sales Associate
Sunglass Hut
AB · Edmonton, AB
- Full-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 43 mins ago
SH
Sales Associate
Sunglass Hut
Edmonton, AB
- Part-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 43 mins ago
SH
Retail Sales Associate
Sunglass Hut
Calgary, AB
- Part-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 43 mins ago
CB
Inside Sales Associate CosmoProf 07486
CosmoProf Beauty
Mississauga, ON
- Full-time
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty…
Added 43 mins ago
TC
Retail Store Associate Part time HomeSense - Central Park
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 43 mins ago
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Store Associate
Dollarama
Lake Country, BC
- Part-time
Processing checkout transactions and supervising self-service checkouts.
Added 43 mins ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 43 mins ago
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grocery clerk
Lloydminster & District Co-operative Limited
Neilburg, SK
- Full-time
Carry customer's purchases to parking lot and pack orders in customers' vehicles
Added 43 mins ago
NF
Produce Clerk Part Time Afternoon
No Frills
Toronto, ON · North York, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 43 mins ago
NF
Grocery Clerk Part Time Night
No Frills
Burnaby, BC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 58 mins ago
TC
Retail Store Associate Part Time Winners - Skeena Mall
TJX Canada – Winners, Marshalls, HomeSense
Terrace, BC
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 58 mins ago
SD
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 58 mins ago
SC
barista - Store# 04483, SUNSHINE HILLS
Starbucks Coffee Company
Delta, BC
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 58 mins ago
SC
shift supervisor - Store# 04670, 66TH & 23RD - MILLWOODS TC
Starbucks Coffee Company
Edmonton, AB
- Full-time
Customer service experience in a retail or restaurant environment
Added 1 hour ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
…corners of the globe through an array of websites, boutiques, and retail…
Added 1 hour ago
EH
Management Trainee
Enterprise Holdings
Burnaby, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
HB
Part Time Sales Associate - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 1 hour ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Strong customer service and communication skills
Added 1 hour ago
HB
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Strong customer service and communication skills
Added 1 hour ago
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Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- Full-time
Strong interest in sales or business development, with prior customer service experience (retail, banking, etc) and excellent communication skills
Added 1 hour ago
SC
Bakery Barista
Stella's Cafe
Winnipeg, MB
- $18.3 to $21.3 CAD / hour
…sandwiches, panini’s and focaccia pizza. We are looking for customer focused, outgoing individuals who will create a positive first and lasting impression for each…
Added 1 hour ago
AC
Office administrative assistant
AquaWaterEau Corporation
Saint-Michel, QC
- From $26 CAD / hour
- Full-time
- Contract
- On-site
Retail/wholesale establishment/distribution centre

TalentFinity Recruitment

Ecommerce Manager

Mississauga, ON, Canada

$80,000 to $105,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5+ years of ecommerce experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Key Responsibilities

Owned Channel Execution & Growth

Support revenue growth targets across ecommerce website and mobile app for all business segments.
Own the ecommerce execution calendar across promotions, flyers, campaigns, content updates, site/app updates, and selected initiative deliverables.
Help prioritize work with the Director, E-Commerce, then drive execution, follow-up, and accountability.
Support onsite merchandising, conversion improvements, homepage/promo governance, landing pages, related items, substitutions, saved lists, reorder flows, and UX/CTA consistency.
Work with Marketing to turn campaign and promotion plans into ecommerce execution across owned channels.

Shopify Plus, Site/App Operations & QA

Manage day-to-day ecommerce execution across Shopify Plus storefronts and related ecommerce tools.
Work directly in Shopify and other platforms where needed to support updates, QA, promotions, content, and issue resolution.
Manage Shopify development and creative/design priorities.
Coordinate QA and testing across site/app launches, promotions, content updates, checkout, fulfilment workflows, and Quebec/French changes.
Help improve current-state workflows and bring structure to evolving systems and processes.

Customer Support & Fulfilment Workflows

Directly manage Customer Support for ecommerce, including response times, escalation quality, order issue resolution, service levels, and post-order customer experience.
Jointly oversee ecommerce fulfilment priorities, including pickup readiness, order accuracy, fulfilment issue resolution, handoff quality, and process improvement.
Support improvements to Click & Collect, local delivery, order communication, returns, refunds, damaged/missing item workflows, and post-order issue handling.
Identify manual work, service gaps, and process issues, then help implement practical improvements.

Product Content, SEO & Merchandising Standards

Own product content standards and workflows across titles, descriptions, SEO metadata, specifications, images, photography, identifiers, and product enrichment.
Improve PDP quality, customer clarity, search relevance, and conversion support.
Support SEO execution and improvements across product pages, landing pages, content, metadata, and site structure.
Help guide AI-assisted workflows for product content, SEO support, documentation, reporting, and operational efficiency.

Email, SMS, CRM & Customer Experience

Own execution across promotional and transactional email/SMS/CRM workflows.
Improve customer communication standards across order updates, promotions, post-order messaging, and retention campaigns.
Support customer feedback and reputation workflows, including ecommerce feedback, Google reviews, product reviews, and PDP Q&A.

Reporting, KPIs & Initiative Delivery

Own the ecommerce reporting cadence, including weekly/monthly performance, owned-channel KPIs, and selected initiative progress tracking.
Track revenue, conversion, promotions, customer support performance, fulfilment service levels, and execution progress.
Support department efficiency and cost control under the Director, E-Commerce.
Deliver selected ecommerce initiatives with clear timelines, owners, updates, and follow-through.

Team, Agency & Offshore Coordination

Manage customer support, Shopify development, creative/design, and offshore SEO/SEM/ads execution resources.
Build capability within the offshore team and improve how work is briefed, triaged, completed, and reviewed.
Manage and coordinate external vendors/agencies, including Shopify/development, SEO, translation, app, and other ecommerce partners as needed.
Work closely with the Marketplace Manager where shared resources, product data, fulfilment, reporting, or customer experience overlap.

Quebec/French Ecommerce Readiness

Support Quebec/French ecommerce readiness across owned channels.
Coordinate content, SEO, UX, regional merchandising, testing, launch preparation, and cross-functional follow-through.
French or Quebec ecommerce experience is an asset.

What Success Looks Like in the First 6 to 12 Months

Owned-channel revenue growth is being supported across website and mobile app for all business segments.
The ecommerce execution calendar is running with clearer priorities, timelines, and accountability.
Customer Support, fulfilment, promotions, product content, SEO, CRM, and site/app updates are better coordinated.
Selected initiatives are moving forward with clear ownership, reporting, and follow-through.
Current workflows are being improved, documented, and made more scalable.

Required Experience & Skills

Shopify Plus experience is required.
5+ years of ecommerce experience.
2+ years leading ecommerce projects, workflows, team priorities, or cross-functional execution.
Strong project management skills, with the ability to manage multiple workstreams at once.
Experience supporting ecommerce revenue growth, promotions, site merchandising, reporting, customer experience, and process improvement.
Strong understanding of SEO, SEM, paid media, ecommerce content, CRM, and digital performance.
Experience coordinating internal teams, offshore resources, agencies, and external vendors.
Comfortable working hands-on in ecommerce platforms where needed.
Strong ecommerce reporting, spreadsheet, KPI tracking, and performance analysis skills.
Comfortable working in an environment with evolving systems, imperfect processes, and ongoing change.

Preferred / Asset

Experience Direct paid media experience is preferred.
B2B ecommerce experience is preferred.
Foodservice, grocery, wholesale, or distribution experience is strongly preferred.
Direct people management experience is an asset.
SAP or ERP-integrated ecommerce experience is an asset.
French or Quebec ecommerce experience is an asset.
Experience with tools such as GA4, Shopify Analytics, Google Ads, Search Console, ecommerce reporting dashboards, or similar platforms is an asset.
Degree or diploma in ecommerce, business, marketing, digital commerce, or a related field preferred. Equivalent hands-on ecommerce experience will be considered.

Work Environment, Compensation & Benefits

Type of Role: Full-time permanent (40 hours)
Work Environment: On-site, at Mississauga Head Office (Hwy 401 & Hwy 403)
Salary Range: Approx. $75,000 - $85,000 base + up to 25% bonus.

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More about this job

Responsibilities

Manage ecommerce execution and growth across the company’s website and mobile app, including promotions, merchandising, content, SEO, CRM, customer support, fulfilment, and site/app operations. Coordinate teams, agencies, vendors, and initiatives while tracking performance, improving workflows, and supporting Quebec/French ecommerce readiness.

Requirements

Requires Shopify Plus experience, at least five years of ecommerce experience, and at least two years leading ecommerce projects, workflows, team priorities, or cross-functional execution. Candidates should bring strong project management, ecommerce performance analysis, platform, SEO/SEM, CRM, and vendor coordination skills; experience in foodservice, grocery, wholesale, or distribution is strongly preferred.

Skills

Shopify Plus
Ecommerce Project Management
Revenue Growth
Site Merchandising
Search Engine Optimization
Search Engine Marketing
Paid Media
Email And SMS Marketing
Ecommerce Reporting
KPI Tracking
Conversion Optimization
Customer Support Management
Fulfilment Operations
Product Content Management
Cross-Functional Coordination

Visa sponsorship

Not detected in the job text

Keywords

Shopify Plus
Ecommerce
Mobile App
Site Merchandising
Promotions
Conversion Optimization
Search Engine Optimization
Search Engine Marketing
Paid Media
Email Marketing
SMS Marketing
Google Analytics 4
Shopify Analytics
Google Ads
Google Search Console
Product Content
Product Enrichment
Customer Support
Click And Collect
Local Delivery
Fulfilment
KPI Tracking
Performance Reporting
SAP
ERP Integration
B2B Ecommerce
Quebec Ecommerce
French Localization
Agency And Vendor Management

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