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Added 3 mins ago
BR
Assistant Manager - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 mins ago
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Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Build the core programs: onboarding, certification and accreditation, sales and technical training, co-selling playbooks, and ongoing readiness.
Added 18 mins ago
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Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…
Added 18 mins ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 33 mins ago
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Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
Support Assistant Manager with onboarding, training reinforcement, and engagement initiatives.
Added 33 mins ago
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Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change…
Added 33 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Added 33 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 33 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 33 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 33 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 48 mins ago
MS
Framing Manager
Michaels Stores
Surrey, BC
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 48 mins ago
MS
Part Time Merchandise Manager
Michaels Stores
Saint John, NB
- Part-time
Store - SAINT JOHN, NBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 48 mins ago
SC
shift supervisor - Store# 82146, GLENRIDDING VILLAGE
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 48 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
…culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like…
Added 48 mins ago
VA
PME AV Parts Sales Attendant
Voyageur Aviation
North Bay, ON
- Full-time
The PME AV Parts Sales Attendant reports directly to the Manager, Facilities, PME & Airport services with work duties to support the high demand of crate requests coming in from sales and…
Added 1 hour ago
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Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We’re seeking a seasoned Project Manager with extensive experience in large construction projects to lead our dynamic team. As the Project Manager, you’ll step into a leadership role where…
Added 1 hour ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 hour ago
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Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
CM
Development Officer
Coal Mine Theatre
Toronto, ON
- Full-time
Works closely with: General Manager, Board of Directors
Added 1 hour ago
MS
Framing Manager
Michaels Stores
Winnipeg, MB
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 1 hour ago
BM
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Oversee daily maintenance shop operations, ensuring a steady and even flow of work through the shop, taking calls from site and communicating with Shop Foreman and/or Maintenance Manager.
Added 1 hour ago
BM
Working Shop Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Manager and operating from the Fort McKay Incubator Park, the Shop Foreman is responsible for supervising and directing the daily activities of a team of…
Added 1 hour ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
…variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to…
Added 1 hour ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
Through direction from the Store Manager, takes clear accountability for training and execution of in-store in all areas, including business, operations, sales/customer service, and visual…

Talentfoot Executive Search

Account Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Our client is shaping the future of retail technology by delivering digital solutions that help retailers improve accuracy, efficiency, and overall store performance. The company has earned recognition for its innovative approach, strong product adoption, and commitment to building a collaborative, growth minded culture. With expanding customer relationships and increasing demand across the country, the organization is entering an exciting phase of commercial acceleration. To support this momentum, they are seeking an Account Manager who will play a key role in strengthening customer relationships, driving account growth, and maximizing the value of their technology solutions.

Position Overview

This opportunity offers the chance to take ownership of an established customer portfolio within a fast growing retail technology organization. The Account Manager will focus on building strong relationships with existing customers, identifying opportunities for account expansion, and ensuring customers continue to realize value from the company's solutions. Working closely with sales leadership and internal teams, this individual will play an important role in driving customer retention, increasing revenue across existing accounts, and supporting long term partnerships. This role is ideal for someone who enjoys relationship management, consultative selling, and combining commercial growth with exceptional customer service.

Position Responsibilities

Manage and grow an assigned portfolio of retail customers, building strong relationships and identifying opportunities to increase account revenue
Develop a deep understanding of customer needs, business objectives, and existing technology deployments to identify opportunities for additional solutions
Drive account expansion through upselling, cross selling, and identifying opportunities across additional store locations and retail banners
Build and maintain relationships with store owners, general managers, and corporate level stakeholders across Canadian markets
Conduct regular account reviews, product demonstrations, and customer meetings to strengthen engagement and support continued product adoption
Serve as a primary point of contact for assigned customers, coordinating with internal teams to address inquiries, resolve challenges, and ensure a positive customer experience
Maintain accurate account records, customer interactions, expansion opportunities, and revenue forecasts within CRM systems
Collaborate with sales leadership on account strategies, pricing discussions, customer retention initiatives, and revenue growth objectives
Identify opportunities to improve customer satisfaction, strengthen account relationships, and support long term customer retention

Required

Position Qualifications

Proven track record of success in account management, customer retention, revenue growth, or expanding existing customer relationships
Minimum two years of B2B account management, sales, or customer relationship experience, ideally within technology, retail solutions, hardware, equipment, POS, or related industries
Bilingual in French and English with the ability to manage and support customers across Canadian markets
Demonstrated ability to identify upselling and cross selling opportunities while maintaining strong customer relationships
Strong technical aptitude with the ability to learn complex products and communicate their value to customers
Experience managing multiple customer accounts, prioritizing competing needs, and maintaining consistent communication and follow through
Strong organizational skills with experience using CRM systems to track customer activity, account performance, and growth opportunities
Ability to work on site during initial training with hybrid flexibility afterward

Preferred

Experience supporting multi location retail customers, independent retailers, or national retail banners
Familiarity with retail technology, electronic shelf labels, point of sale systems, or other store technology solutions
Valid driver's license and reliable transportation for periodic customer visits

If you are passionate about building lasting customer relationships and helping businesses maximize the value of innovative technology solutions, we encourage you to apply. A member of Talentfoot's recruitment team will be in touch should your experience align with our client's requirements.

Talentfoot Executive Search specializes in future proofing organizations by securing forward thinking leaders across sales, marketing, ecommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation and profitability. Since 2010, we have partnered with more than 2500 companies and lead the industry with a 98 percent client success rate. Learn more at Talentfoot.com.

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More about this job

Responsibilities

Manage and grow a portfolio of retail customers by building relationships, identifying expansion opportunities, and supporting adoption of the company’s technology solutions. Coordinate with internal teams and sales leadership to resolve customer issues, maintain account records and forecasts, and improve retention and revenue.

Requirements

Requires at least two years of B2B account management, sales, or customer relationship experience, bilingual French and English communication skills, and a record of growing existing customer relationships. Candidates should be technically adept, organized, experienced with CRM systems and multiple accounts, and able to work on-site during initial training before transitioning to a hybrid arrangement.

Skills

Account Management
Customer Retention
Revenue Growth
Upselling
Cross-Selling
Consultative Selling
Retail Technology
Product Demonstrations
CRM Systems
Account Planning
Customer Service
Stakeholder Management
Sales Forecasting
French-English Bilingual Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Account Management
B2B Sales
Customer Retention
Revenue Growth
Upselling
Cross-Selling
Retail Technology
Retail Solutions
Hardware
Equipment
Point Of Sale Systems
Electronic Shelf Labels
CRM Systems
Account Expansion
Product Adoption
Product Demonstrations
Account Reviews
Revenue Forecasting
Pricing Discussions
Customer Satisfaction
Multi-Location Retail
Independent Retailers
National Retail Banners
French
English

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