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Added 15 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Added 30 mins ago
TI
Guidewire PolicyCenter Integration Developer
Themesoft Inc.
Toronto, ON
- Contract
Document integration specifications, data mapping, and technical design artifacts.
Added 30 mins ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 30 mins ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 1 hour ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate…
Added 1 hour ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
…execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that…
Added 2 hours ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 2 hours ago
R|
Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
Added 2 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 2 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 2 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you'll collaborate…
Added 2 hours ago
C
Sr Finance Manager
Confidentiel
Markham, ON
- $140,000 to $150,000 CAD / year
- Full-time
We are looking for an experienced Sr Finance Manager to lead financial reporting activities and support sound business decision-making in Thornhill, Ontario. This role is well suited to a…
Added 2 hours ago
BT
Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
We are looking for a Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a…
Added 2 hours ago
OA
Prototyping Workshop Technician - R&D-ANJOU, QC
Oldcastle APG
Montreal, QC
- Other
The Prototyping Workshop Technician is part of a dynamic, multifunctional team composed of individuals with a wide range of technical expertise.
Added 3 hours ago
W
Senior Process Engineer (Minerals & Metals)
Wood
Burlington, ON
- $157,000 to $192,000 CAD / year
- Full-time
Work and communicate with project management team and Process Manager to determine the technical approach for process engineering work at the proposal and study design stages
Added 3 hours ago
H
Content Marketing Manager
Haystack
Canada
- Full-time
This employer is seeking a Content Marketing Manager to lead content creation, storytelling, and communications for technical audiences. This role involves turning complex technological…
Added 3 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 4 hours ago
DM
Computer Aided Design Manager
DSG Mouldings Ltd
Richmond, BC
- Part-time
Role Description The Computer Aided Design (CAD) Manager is a part-time, on-site role based in Richmond, BC. This role oversees the development, management, and maintenance of CAD and BIM…
Added 4 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS006)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 4 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 4 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 4 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 4 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 4 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 4 hours ago
SM
RQ00240 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Senior Product Manager – Enterprise AI to provide end-to-end product leadership for enterprise AI initiatives. The ideal candidate will have strong experience…
Added 5 hours ago
C
Marketing & Communications Specialist
CGT
Kelowna, BC
- $65,000 to $75,000 CAD / year
- Full-time
…roofing, automotive, and industrial markets since 1869. CGT’s technical expertise and manufacturing excellence ensure Tufdek products meet the highest standards for durability and long‑term…

Talents LGS

Oracle Senior Solution Delivery manager - Managed Services

Montreal, QC, Canada

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Job details

Experience: 10+ years of experience in relevant roles.
Posting language: English
Posted: Oct 13, 2026

Original job description

At IBM Consulting FutureNow, we unite human expertise and artificial intelligence to deliver client results with certainty, speed, and value. Fueled by LGS, with offices in Montreal and Quebec City, we combine the strength of the IBM network with the proximity of a Quebec-based company.

Our professionals work in specialized teams on high-impact projects, offering both on-site and remote services. Regardless of your level of experience, you will be paired with a coach to accelerate your professional development in an environment where we build the future, now.

The benefits of joining our team:

For continuous learning: access to IBM's intellectual capital and training on a multitude of cutting-edge technologies.

For your well-being: a comprehensive group insurance package including telemedicine services, a retirement savings plan with employer contribution, IBM shares at a reduced rate, supplementary parental leave benefits and a wellness allowance!

To enjoy more of life: annual vacation, company holidays, and time-off for life events.

The Oracle Solutions Delivery Manager (Post-Implementation Support) is responsible for managing and developing long-term client relationships after Oracle solutions go live. Acting as the main point of contact for support and maintenance services, this person ensures the quality of services delivered, compliance with service level agreements (SLAs), and achievement of the client’s operational objectives. They oversee incident resolution, enhancement request management, application updates, and the continuous improvement of business processes and Oracle solutions. They coordinate functional and technical support teams, manage risks and issues, lead governance committees, and act as a trusted advisor to the client to maximize the value of their Oracle investment. They also identify opportunities for optimization, improvement, and service expansion while maintaining a high level of client satisfaction.

Here’s how you will be involved:

Manage Oracle Cloud services and applications in support mode (AMS).
Monitor SLAs, KPIs, and customer satisfaction indicators.
Manage major incidents (Major Incident Management).
Lead operational governance and facilitate follow-up committee meetings.
Manage enhancement requests and application roadmaps.
Coordinate functional, technical, and offshore teams.
Plan Oracle Cloud quarterly updates and assess impacts.
Proactively manage risks, escalations, and service continuity.
Identify process optimization opportunities and value-added initiatives for the client.
Support service contract renewals and growth of the managed services portfolio.

Your experience:

10+ years of experience in relevant roles.
Bachelor’s degree in computer science or another relevant field.
Proven experience in Oracle application managed services in a post-implementation support (AMS) environment, with strong knowledge of Oracle Cloud environments and enterprise applications.
Expertise in operational management: SLA/KPI tracking, major incident management, escalations, and service continuity.
Skills in governance, leading follow-up committees, and managing enhancement requests and application roadmaps.
Experience coordinating multidisciplinary and distributed teams, with strong leadership and influencing skills.
Strong communication skills, analytical mindset, attention to detail, and proactive risk and issue management.
Ability to build lasting client relationships as a trusted advisor and identify optimization and expansion opportunities.
Oracle / ITIL / PMP certifications are an asset.
Bilingualism in French and English, as you will be required to collaborate with resources outside Quebec.

#IBMJOBS #CICJOBS

The use of the masculine gender is done solely for the purpose of simplifying reading and research, and does not aim at any form of discrimination. LGS values diversity and inclusion and this wording has no discriminatory intent.

Be Yourself at LGS

LGS is committed to considering all qualified candidates without regard to ethnicity, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodiversity, age, veteran status, or other characteristics.

This role may involve working with one or more technologies covered by export regulation sanctions. If you are not a Canadian permanent resident or Canadian citizen, please inquire with your talent acquisition advisor.

AP-2001094

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More about this job

Responsibilities

The Oracle Solutions Delivery Manager oversees post-implementation support, ensuring service quality, SLA compliance, and the achievement of operational objectives. They coordinate functional and technical teams, manage incident resolution, and act as a trusted advisor to maximize the value of the client's Oracle investment.

Requirements

Candidates must have 10+ years of experience in relevant roles and a bachelor's degree in computer science or a related field. Proven expertise in Oracle application managed services, operational management, and the ability to lead multidisciplinary teams is required.

Skills

Oracle Cloud
Managed Services
SLA management
KPI tracking
Incident management
Governance
Project management
Team leadership
Application support
Risk management
Business process optimization
ITIL
PMP
Communication skills
Analytical mindset

Benefits

Group insurance
Telemedicine services
Retirement savings plan
Employer contribution
IBM shares at a reduced rate
Wellness allowance
Annual vacation
Company holidays
Continuous learning
Training

Visa sponsorship

Not detected in the job text

Keywords

Oracle Cloud
Managed Services
AMS
SLA
KPI
ITIL
PMP
Project Management
Governance
Incident Management
Application Support
Risk Management
Business Process Optimization
Oracle
Cloud Computing
Enterprise Applications
Consulting
Leadership
Operational Management

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