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Project Coordinator

  • Kelowna, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

This is a full-time position, with full benefits including dental care, vision care and health insurance, 3 weeks paid vacation, an RRSP match, and career development opportunities.

TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America. Our client is a leading HVAC Supplier in Victoria, this is a friendly and professional work environment, built for long-term career growth and development

Are you highly organized, customer-focused, and looking for an opportunity to build your career with a growing company? We're looking for a Project Coordinator / Sales Support professional to join our clients team and play a key role in delivering an exceptional customer experience from quote to project completion.

In this position, you'll work closely with our Sales and Project Management teams, helping coordinate customer orders, prepare project documentation, and ensure every project runs smoothly. You'll enjoy a collaborative environment, opportunities to learn from experienced professionals, and ongoing product and industry training to support your career growth.

What You'll Do

  • Partner with Project Managers and Sales Representatives to support projects from start to finish.
  • Prepare proposals, quotations, and project documentation.
  • Process customer orders accurately and resolve order discrepancies quickly.
  • Track shipments, monitor delivery schedules, and proactively communicate updates and estimated arrival times to customers.
  • Notify customers when orders are ready for pickup or delivery.
  • Assist estimators with pricing and bid preparation.
  • Prepare and submit technical documentation and product submittals.
  • Deliver outstanding customer service while building strong, long-term client relationships.
  • Represent the company at customer appreciation events, open houses, lunches, and industry networking opportunities.
  • Continuously expand your product knowledge through manufacturer training and independent learning.
  • Support additional projects and initiatives as needed.

What You'll Bring

  • 3+ years of experience in a project coordination, customer service, sales support, or similar role (preferred).
  • Excellent communication and relationship-building skills.
  • A professional, positive, and customer-first attitude.
  • Strong organizational skills with exceptional attention to detail.
  • The ability to manage multiple priorities in a fast-paced environment.
  • A proactive, resourceful mindset and a willingness to learn.
  • The ability to work both independently and collaboratively.
  • Post-secondary education (College or University) is considered an asset.

Why Join?

  • A collaborative and supportive team environment
  • Pension matching RRSP program, 3 weeks vacation to start, full benefits.
  • Ongoing product and professional development opportunities
  • The chance to work on a variety of projects and build valuable industry expertise
  • Opportunities to grow your career within a successful and expanding company

If this position is of interest to you, please hit "Easily Apply" to complete your application.
More about this job

Responsibilities

The Project Coordinator will support sales and project management teams by preparing documentation, processing orders, and tracking shipments. They will also act as a primary point of contact for customers to ensure project success from quote to completion.

Requirements

Candidates should have 3+ years of experience in project coordination, sales support, or customer service. Strong organizational skills, excellent communication abilities, and a proactive, customer-focused mindset are essential.

Skills

  • Project coordination
  • Customer service
  • Sales support
  • Communication
  • Relationship building
  • Organizational skills
  • Attention to detail
  • Proposal preparation
  • Quotation preparation
  • Order processing
  • Shipment tracking
  • Technical documentation
  • Pricing
  • Bid preparation
  • Problem solving

Benefits

  • Dental care
  • Vision care
  • Health insurance
  • Paid vacation
  • RRSP match
  • Career development opportunities
  • Pension matching

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Administrative
  • Sales
  • Construction
  • Manufacturing

Keywords

  • Project Coordinator
  • Sales Support
  • HVAC
  • Customer Experience
  • Project Management
  • Proposals
  • Quotations
  • Order Processing
  • Shipment Tracking
  • Technical Documentation
  • Estimating
  • Bid Preparation
  • Client Relationships
  • Product Knowledge
  • Industry Training
  • Supply Chain
  • Logistics

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