Jobs in Canada

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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 14 mins ago
MC
Technical Resolution Team Lead
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
Added 14 mins ago
MC
Technical Resolution Team Lead
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
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Data Technician (Surveyor) - Land
Fugro
Mississauga, ON
- Full-time
Prepare and provide clear progress updates, quality findings, and technical reports to supervisors and project leads.
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Digital Transformation & Change Management Senior Manager
Equinix
Toronto, ON
- Full-time
Partner with the Role Enablement lead and the Engineering and AI technical enablement experts so that change and enablement are planned and delivered together
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A
Agent Methode
Actalent
Montreal, QC
- $36 to $57 CAD / hour
- Contract
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A
Agent Methode
Actalent
Longueuil, QC
- $36 to $57 CAD / hour
- Contract
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NC
Surveyor, Red Chris Block Cave
Newmont Corporation
Dease Lake 9, BC
- $87,000 to $116,000 CAD / year
- Full-time
Collaborate with mining, geology, and technical services teams to provide timely survey information that supports operational objectives.
Added 14 mins ago
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Civil Designer
Actalent
Montreal, QC
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
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Siebel CRM Developer
vTech Solution Canada
Toronto, ON
- Contract
Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code,…
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DIRECTEUR, SUCCÈS DES FOURNISSEURS, ASKUITY, CANADA
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
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Manager, Supplier Engagement (Askuity)
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
Added 14 mins ago
NC
Surveyor, Red Chris Block Cave
Newmont Corporation
Dease Lake 9, BC
- $87,000 to $116,000 CAD / year
- Full-time
Collaborate with mining, geology, and technical services teams to provide timely survey information that supports operational objectives.
Added 14 mins ago
A
Agent Methode
Actalent
Laval, QC
- $36 to $57 CAD / hour
- Contract
Added 14 mins ago
A
Project Manager
Actalent
Vaughan, ON
- $95,500 to $140,000 CAD / year
- Full-time
…installation, commissioning, and handover to operations. The Project Manager develops detailed project plans, manages budgets and schedules, coordinates internal and external stakeholders,…
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A
Civil Designer
Actalent
Calgary, AB
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
Added 14 mins ago
A
Civil Designer
Actalent
Mississauga, ON
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
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Integrated Const Tech Spec
PCL Construction
Calgary, AB
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 14 mins ago
S
Electrical Engineer - ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 14 mins ago
A
Civil Designer
Actalent
Vancouver, BC
- Contract
…engineering phases. Working under the general direction of a Lead Civil Engineer, the Civil Designer exercises sound independent judgment in day-to-day design and drafting decisions,…
Added 14 mins ago
TR
Technical Lead, Security Platforms (Contract)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Reporting to the Manager of Cyber Threat Prevention, the Technical Lead, Security Platforms designs, integrates, automates and sustains Teck’s enterprise security technology-stack while…
Added 14 mins ago
WI
Hydraulic Modeling, Water Resources Engineer
WSP in Canada
Vaughan, ON
- Full-time
Lead complex hydraulic modeling studies for municipal wastewater collection and water distribution systems, providing technical direction from project initiation through implementation.
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TI / IT - Directeur(trice), Applications d’entreprise / Director of Enterprise Applications
JAM Industries
Baie-D'Urfé, QC
- Full-time
Added 14 mins ago
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Team Lead - Mobility and ITS
Artelia Canada
Mississauga, ON
- Full-time
Lead projects from proposal preparation through to project delivery;
Added 14 mins ago
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Civil Engineer
Actalent
Calgary, AB
- $70 to $80 CAD / hour
- Contract
…assume responsibilities for discipline practice on assigned project scopes. Collaboration with project managers and multi-discipline design teams is crucial, alongside ensuring quality…

Tali AI

Customer Success Manager, Scaled Accounts

Toronto, ON, Canada

Full-time

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 10 hours a week
Posting language: English
Posted: Nov 3, 2026

Original job description

Tali AI is on a mission to build industry-leading products that solve real-world problems for clinicians today.

How do we do this? Our AI-powered medical assistant empowers clinicians by removing the administrative burden that pulls them away from patients. When clinicians can focus on care, healthcare becomes more accessible, more human, and more sustainable.

Tali is transforming the industry, serving thousands of clinicians across Canada and the US, accelerating millions of patient encounters annually, saving clinicians more than 10 hours a week. That time goes back to where it matters most, patient care.

\nWhat you’ll own:

Renewal and retention for your portfolio. You’ll be the main contact for clinic administrators and decision-makers, and you’ll own renewal rate and gross revenue retention for your accounts.
At-risk accounts caught early. You’ll spot risk in usage and engagement before it shows up as churn, and lead the conversations that turn it around.
A renewal playbook the team uses. You’ll design renewal journeys for micro, small, and mid-sized clinics. Each one will balance automated touchpoints with personal outreach, and you’ll measure which approach works for which segment.
Automated workflows that remove manual work. You’ll build and run workflows for renewal outreach, account monitoring, risk flags, and follow-ups. You’ll document them, including SOPs, prompts, and playbooks, so other people can run them without you.
Health signals the team can trust. You’ll improve health scoring, segmentation, and renewal forecasting using CRM and product usage data.
Root causes fixed, not just worked around. You’ll take recurring customer problems to Product and Engineering, and check whether the fix actually reduced them.

You’ll do well here if you:

Have owned renewals or retention for a book of B2B customers, including difficult conversations with accounts that were at risk.
Have replaced a repetitive manual process with a system or automation that other people relied on, and can walk us through how you built it.
Have built or run multi-step workflows with AI or automation tools, and can tell when the output isn’t good enough to reach a customer.
Can turn CRM and usage data into a clear call on which customers need attention this week and why.
Write clearly enough that someone else can follow your playbook without asking you questions.

Nice to Haves:

Experience in a high-volume or digitally led Customer Success model with many SMB accounts.
Familiarity with HubSpot, BigQuery, or customer health and analytics platforms.
Experience building lifecycle campaigns or renewal workflows.
Experience in healthcare technology or with healthcare providers.

$70,000 - $85,000 a year

The compensation range listed refers to an annual base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base salary is only one aspect of our total rewards package. Be sure to check out a summary of our benefits below.

More About Tali AI

Perks and Benefits

All full-time employees enjoy:

Hybrid work & flexible work hours
Comprehensive health and wellness coverage from day one
Competitive PTO, including winter shutdown Dec 25 - Jan 1, birthdays and Taliversaries, and 'extra long' long weekends
$2000 annually in "Knowledge Dollars" to learn, grow, and level up
Quarterly socials & company outings that bring our team together beyond the day-to-day

Our Core Values

⚡️ Bold: we embrace ambitious goals, make courageous decisions, and take calculated risks to drive impactful innovation and growth

🧩 Resourceful: we're self-directed problem solvers; navigating obstacles, learning and acquiring new skills and making sound judgement calls. We consistently deliver on commitments while maintaining a high standard of quality and dependability

📣 Candid: Being, honest, transparent, and open in all interactions, fostering a culture of trust and authenticity

💛 Caring: Actively supporting and empathizing with our people - customers, patients, and colleagues to help them thrive and achieve their goals

Why Join Tali

⚖️ Impact at Scale: What you do here matters. You’ll influence the Tali experience, fueling a team that’s changing how clinicians work and how patients are cared for.

🧰 Technical Excellence: What you build here sets the bar. You’ll work with cutting-edge technology to help shape a truly world-class product.

🚀 Ownership and Growth: What you take on here truly matters. As an early-stage startup, every team member helps shape our technology, culture, and future. Whether you’re a generalist who thrives on variety or a specialist excited to build systems from the ground up, your contributions will be pivotal to what we become.

👷 Build with Purpose and Pride: What you contribute here carries real responsibility. You’ll help build and support systems that handle highly sensitive medical data with care and integrity, earning the trust of clinicians and safeguarding the safety of patients every day.

👏 A Team that Inspires: Collaborate with a talented, driven team that values innovation, humility, and a relentless focus on solving meaningful problems.

Tali Online

🔗 Tali is one of Linkedin's Top Startups of 2025

🔗 Tali is part of the renowned Digital Supercluster Project

🔗 Check out Tali's CEO, Mahshid Yassaei on Cherry Health's Leaders in Healthcare Podcast

We thank all applicants for their interest; only those candidates selected for an interview will be contacted. Tali is committed to providing a barrier-free recruitment process for all candidates. Should you require accommodations at any point throughout the hiring process, please contact People & Culture at people@tali.ai.

Apply on jobs.lever.co About employer

More about this job

Responsibilities

You will own renewal and retention for a portfolio of accounts by managing relationships with clinic administrators and decision-makers. Additionally, you will design and implement automated workflows for renewal outreach, account monitoring, and risk mitigation.

Requirements

The ideal candidate has experience managing renewals or retention for B2B customers and a proven track record of replacing manual processes with automation. You must be proficient in using CRM and usage data to drive decision-making and possess strong written communication skills.

Skills

Customer success
Renewal management
Retention strategy
Account management
Data analysis
Automation
Workflow design
CRM management
Health scoring
Segmentation
Forecasting
B2B sales
Technical documentation
Problem solving
Communication

Benefits

Hybrid work
Flexible work hours
Comprehensive health and wellness coverage
Competitive PTO
Winter shutdown
Knowledge dollars

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Renewal
Retention
B2B
Automation
CRM
HubSpot
BigQuery
Data Analytics
Workflow
Healthcare Technology
SOP
Account Management
Health Scoring
Segmentation
Forecasting
SMB
Lifecycle Campaigns
Medical Assistant
AI

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Work requirements

Jobs in Canada