Assistant General Manager - Oshawa (Full-Time)
- Oshawa, ON, Canada
$57,500 / annually · Full-time
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Job details
- Pay
- $57,500 / annually
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of retail management experience with proven leadership and people development skills.
- Posting language
- English
- Posted
Original job description
At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style. Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast-paced, fun, and people-first. We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.
Why Join Us? We reward great work with great benefits - supporting your well-being on and off the clock.
Ready to make an impact? Let’s do it together.
Who You Are - A Visionary Leader Ready to Make Waves
You’re a motivator, communicator, and relationship-builder all rolled into one. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. With a talent for inspiring, teaching, and supporting others, you’re eager to build strong relationships while driving accurate and efficient results. At Talize, you’ll thrive as a leader who blends business savvy with a people-first mindset, strong attention to detail, and the ability to work effectively within established guidelines. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize’s values.
The Role – Own It. Lead It. Crush It.
We are seeking a driven and hands-on Assistant General Manager who will support overall store performance by strengthening operations, developing talent, and delivering excellent customer service. This role plays a key part in merchandise processing, retail floor execution, team leadership, and health and safety, ensuring the store runs efficiently and meets company standards. Working closely with the General Manager, the AGM helps lead the team, maintain store readiness, and uphold Talize’s mission of sustainable and affordable fashion.
Availability Requirements
This role requires open availability, including weekends, holidays, and closing shifts, with consistent reliability to support smooth operations.
Salary
$57,500 / annually
What You’ll Be Doing - Every Day is Game Day
Departmental Duties
- Store Operations:
- Oversee daily execution across the retail floor, merchandise processing, customer service, and donation intake.
- Ensure strong merchandise flow, store readiness, accurate pricing, and smooth register operations.
- Address customer concerns, monitor sales floor activity, and support loss prevention and visual standards.
- People Leadership:
- Supervise and coach Retail Floor Supervisors, Processing Supervisors, and the OSD Ambassador.
- Train team members on POS, customer service, merchandising standards, and operational procedures.
- Support hiring, onboarding, and performance management in partnership with the General Manager.
- Drive engagement, recognition, and a positive team culture.
- Operational Execution:
- Lead daily floor walks and team huddles to set priorities and align the team.
- Coordinate merchandise sorting, processing, and timely floor replenishment.
- Track productivity metrics (e.g., pounds processed) to guide decision-making.
- Handle refunds, voids, exchanges, tax exemptions, and register balancing.
- Complete schedules, reports, inventory logs, and other administrative tasks.
- Health, Safety & Compliance:
- Maintain store-wide cleanliness, safety standards, and procedural compliance.
- Serve as Co-Chair of the Joint Health & Safety Committee - document incidents, identify hazards, and support corrective actions.
- Ensure consistent adherence to company policies across all departments.
- 3+ years of retail management experience with proven leadership and people development skills.
- Strong business acumen with the ability to drive results, solve problems, and support day-to-day operations.
- Experience in thrift, warehouse, or high-volume retail environments (an asset).
- High attention to detail and strong emotional intelligence to support teams and customer interactions.
- Valid driver’s license and clean abstract preferred but not required.
- Comfortable in a physically active role involving constant movement, lifting up to 50 lbs, and safely moving rolling merchandise containers.
- Able to work in a dynamic retail environment that may involve exposure to dust, dirt, and occasional pests while maintaining safety and professionalism.
- Open to a flexible schedule - days, evenings, weekends, and holidays - and confident in engaging with customers and the community.
- Competitive salary + performance bonuses.
- 50% employee discount when you shop at Talize store
- 100% Employer paid benefits + 3 weeks of vacation time annually.
- Enjoy your birthday on us, with an extra paid day off.
- Exciting growth opportunities in a rapidly expanding company.
- A vibrant, inclusive culture where your voice matters.
- A chance to be part of something bigger - reshaping retail while saving the planet.
Are you ready to make an impact, lead with purpose, and grow your career? Apply now and let’s transform the world of retail - one sustainable step at a time.
Your Path to Joining Us - The Interview Journey
Here’s What You Can Expect
- Application Review: Our team will carefully review your application and qualifications.
- Initial Phone Screen: If qualified, a quick chat to get to know you better and align your goals with ours.
- Predictive Index Assessment: Take a quick 15-20 minute that helps us get to know you better
- Store Visit: Visit our store and learn about our operations and store structure, with a quick in person interview, meet and greet with your General Manager.
- Virtual or in person Interview: Dive into your experience, leadership style, and how you’d drive success at Talize during your meeting with Market Manager and People and Culture Business Partner.
- Offer process: If you are successful through the interview process, you will first receive a verbal offer, which is subject to a criminal record check and reference checks. After these are completed, a written offer will be issued.
Vacancy status: This posting represents an active vacancy for which we are currently hiring
Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
More about this job
Responsibilities
Support the General Manager in leading store operations, including merchandise processing, retail floor execution, customer service, donation intake, and store readiness. Supervise and develop team members, monitor productivity and sales-floor standards, complete administrative and register tasks, and maintain health, safety, and policy compliance.
Requirements
Requires at least three years of retail management experience, demonstrated leadership and people-development skills, business acumen, attention to detail, and the ability to support daily operations. Thrift, warehouse, or high-volume retail experience is an asset; a valid driver’s license and clean driving abstract are preferred but not required, and the role requires flexible availability and physical activity including lifting up to 50 pounds.
Skills
- Retail Management
- Team Leadership
- People Development
- Coaching
- Store Operations
- Customer Service
- Merchandise Processing
- Merchandising
- Sales Floor Execution
- Inventory Management
- Loss Prevention
- Scheduling
- Performance Management
- Problem-Solving
- Health and Safety Compliance
- Point-of-Sale Operations
Benefits
- Performance Bonuses
- 50% Employee Discount
- Employer-Paid Benefits
- Three Weeks of Vacation
- Paid Birthday Day Off
- Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Environmental & Sustainability
- Security & Safety
Keywords
- Retail Management
- Store Operations
- Merchandise Processing
- Donation Intake
- Customer Service
- Merchandise Flow
- Store Readiness
- Pricing Accuracy
- Register Operations
- Loss Prevention
- Visual Standards
- Team Leadership
- Coaching
- Hiring
- Onboarding
- Performance Management
- Team Engagement
- Floor Walks
- Team Huddles
- Productivity Metrics
- Point-of-Sale
- Refunds
- Exchanges
- Register Balancing
- Scheduling
- Inventory Logs
- Joint Health and Safety Committee
- Incident Documentation
- Hazard Identification
- Sustainable Fashion