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Merchandise Operations Supervisor - Hamilton (Full-Time)
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Talize

Merchandise Operations Supervisor - Hamilton (Full-Time)

Hamilton, ON, Canada

Pay: $45,760 / annually
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Who We Are – At Talize Fashion and lifestyle Meets Purpose!

At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style. Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast-paced, fun, and people-first. We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.

Why Join Us? We reward great work with great benefits - supporting your well-being on and off the clock.

Ready to make an impact? Let’s do it together.

Who You Are - A Visionary Leader Ready to Make Waves

You’re a motivator, strategist, and problem-solver all rolled into one. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. With a talent for inspiring teams and driving results, you’re eager to leave your mark on every store you lead. At Talize, you’ll thrive as a leader who blends business savvy with a people-first mindset. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize’s values.

The Role – Own It. Lead It. Crush It.

We are seeking a Merchandise Processing Supervisor who will lead the back-of-house operations that power a successful store. This role oversees the full processing flow - from sorting and grading to tagging and floor readiness - while guiding a team of processors and recyclers to meet quality, safety, and productivity standards. The MPS supports hiring, training, and coaching, maintains an efficient and organized workspace, and collaborates closely with store leadership to keep merchandise moving. This leader helps drive operational excellence and a positive, mission-focused culture that supports Talize’s commitment to sustainable, affordable fashion.

Availability Requirements

This role requires open availability, including weekends, holidays, and closing shifts.

Salary

$45,760 / annually

What You’ll Be Doing - Every Day is Game Day

Operational Duties

Oversee daily merchandise processing, including sorting, grading, pricing, tagging, rolling, and ragging.
Ensure smooth inventory flow to the sales floor by prioritizing categories and pacing processing activities.
Support sale day preparation and execution, maintaining floor readiness and operational alignment.

Leadership & Development Duties

Supervise, train, and coach processing team members and recyclers to meet productivity and quality goals.
Assist with hiring, onboarding, and ongoing performance development.
Promote engagement and morale through recognition initiatives and team collaboration.

Safety, Compliance & Communication Duties

Enforce health and safety standards, monitor PPE usage, and address hazards promptly.
Maintain a clean, organized, and compliant work environment.
Communicate effectively with leadership, peers, and cross-department teams to ensure alignment and results.

What You Bring - Skills That Turn Heads

1+ year of supervisory experience in a fast-paced environment.
Strong people management and delegation skills.
Agility and adaptability in process execution.

Additional Strengths That Make You Stand Out

Conflict resolution and coaching skills.
Solid business acumen and problem-solving skills.
Strong communication and cross-functional collaboration.
Experience in thrift or second-hand retail.
2+ years of experience working in a retail warehouse environment.

Physical Requirements and Work Environment

Ability to stand, walk, bend, reach, and use hands continuously throughout the shift; lift up to 50 lbs; and push/pull wheeled containers up to 500 lbs.
Exposure to dust, dirt, insects, garbage, and occasional rodents may occur during regular work activities.
Flexible availability for days, evenings, weekends, and holidays, with regular interaction with customers and the public.

Why You’ll Love Us - It’s Not Just a Job - It’s a Movement

Competitive salary.
50% employee discount when you shop at Talize store.
100% Employer paid benefits + 3 weeks of vacation time annually.
Enjoy your birthday on us, with an extra paid day off.
Exciting growth opportunities in a rapidly expanding company.
A vibrant, inclusive culture where your voice matters.
A chance to be part of something bigger - reshaping retail while saving the planet.

Join the Movement - Let’s Do Great Things Together

Are you ready to make an impact, lead with purpose, and grow your career? Apply now and let’s transform the world of retail - one sustainable step at a time.

Your Path to Joining Us - The Interview Journey

Here’s What You Can Expect

Application Review: Our team will carefully review your application and qualifications.

Initial Phone Screen: If qualified, a quick chat to get to know you better and align your goals with ours.
Predictive Index Assessment: Take a quick 15-20 minute that helps us get to know you better.
In-Person Interview: Following the PI assessments, successful candidates will be invited for an in-person store visit. This will include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and structure.
Final Interview: Interview with Market Manager and People & Culture Business partner.
Offer process: If you are successful through the interview process, you will first receive a verbal offer, which is subject to a criminal record check and reference checks. After these are completed, a written offer will be issued.

We’ll keep the process transparent and efficient, with updates at every step.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#HP

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More about this job

Responsibilities

Oversee merchandise processing from sorting and grading through pricing, tagging, and preparing goods for the sales floor, while maintaining inventory flow, quality, productivity, and safety standards. Supervise, train, and coach processing staff and recyclers, support hiring and performance development, and coordinate with store leadership and other departments.

Requirements

Requires at least one year of supervisory experience in a fast-paced environment, with strong people-management, delegation, communication, and problem-solving abilities. Thrift or second-hand retail experience and at least two years in a retail warehouse are additional strengths; the role also requires flexible availability and the ability to perform physically demanding work, including lifting up to 50 pounds.

Skills

People Management
Delegation
Coaching
Conflict Resolution
Communication
Problem-Solving
Business Acumen
Team Leadership
Merchandise Processing
Inventory Flow Management
Quality Control
Health and Safety Compliance
Cross-Functional Collaboration
Adaptability
Training and Onboarding
Productivity Management

Benefits

Employee Discount
Employer-Paid Benefits
Three Weeks of Vacation
Paid Birthday Leave
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Merchandise Processing
Sorting
Grading
Pricing
Tagging
Inventory Flow
Sales Floor Readiness
Sale Day Preparation
Retail Warehouse
Thrift Retail
Second-Hand Retail
Recycling
Team Supervision
Hiring
Onboarding
Performance Development
Productivity Goals
Quality Standards
Health and Safety
Personal Protective Equipment
Workplace Organization
Conflict Resolution
Coaching
Cross-Functional Collaboration
Sustainable Fashion
Customer-Centric Service

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