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Added 11 mins ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Sia Partners is seeking a high-performing Program Manager - Capital Markets Transformation to support complex regulatory and strategic transformation initiatives within the Financial…
Added 11 mins ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Manager, Third Party Risk supports the development and ongoing execution of a strong operational risk management program across Equitable Bank and provides independent oversight and…
Added 11 mins ago
E
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
…Cashiers to promote their development. Reports to the Front End…
Added 11 mins ago
Head of Discount Operations – West / Director, Operational Support – West
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Provide coaching, support, and development for District Operators & BD Manager(s).
Added 11 mins ago
T
AML Financial Crime Risk Investigator II - Ministerial Directives and Sanctions
TD
Toronto, ON
- Full-time
Added 11 mins ago
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Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
Credit underwriting for a portfolio of a designated Relationship Manager.
Added 11 mins ago
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Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
Added 11 mins ago
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Responsable principal(e), Opérations & Intégration des TI // IT Operations & Integration Lead
LiveBarn
Montreal, QC
- Full-time
…redundant applications, and track synergy cost savings with Finance and the…
Added 11 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 11 mins ago
GO
Manager Third Party Funding and Reporting
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Director, Finance, the Manager Third-Party Funding and Reporting (Manager) is responsible for the accounting of third-party project expenditures and revenues, the…
Added 25 mins ago
VI
Project Manager - IMA
Veriday Inc.
Mississauga, ON
- Contract
We are seeking a highly experienced IMA Project Manager for an exciting 6-month hybrid (3/2) contract opportunity (with potential for extension) for a major banking client in Mississauga.…
Added 26 mins ago
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Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
Post-secondary degree in Engineering, Computer Science, Mathematics, Statistics, Physics, Finance, or a related field, or an equivalent combination of education and experience.
Added 26 mins ago
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Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Added 26 mins ago
4A
Automotive Sales Person - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
…team and looking for a motivated, business-minded Non-Prime Finance Manager who wants more than just a job. We’re looking for someone who wants to learn the business, develop their…
Added 40 mins ago
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Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 40 mins ago
MS
Accountant
Metro Supply Chain
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
This role reports to a Finance Manager or Controller and supports our Operations Finance team of over 20 finance professionals. It is a team-oriented and collaborative organization of…
Added 40 mins ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Starlight Investments, in conjunction with WP Osborne Executive Search, is seeking a Controller to join its Portfolio Finance team.
Added 40 mins ago
KR
Senior Manager, Corporate Tax
Kassen Recruitment
AB · Edmonton, AB
- Full-time
Partner with finance and senior leadership teams on tax-sensitive business decisions and strategic initiatives.
Added 40 mins ago
KR
Valuations Manager
Kassen Recruitment
AB · Edmonton, AB
- $120,000 to $140,000 CAD / year
- Full-time
A prominent organization is seeking an experienced business Valuations Manager to join its finance team. This opportunity is ideal for a CPA and CBV with strong technical expertise who is…
Added 40 mins ago
Senior SAP FICO Functional Analyst
Domtar Products
Montreal, QC
Reporting to the Manager, SAP Finance, the Senior SAP FICO Functional Analyst will be a key member of Domtar’s Corporate Applications team, helping support and enhance the SAP finance and…
Added 40 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 40 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 40 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Minimum Bachelor’s degree in business / finance discipline or related field
Added 40 mins ago
M
Business Project Manager
Maarut
Levis, QC
- Contract
Target candidate: a bilingual project manager with over 10
Added 40 mins ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager leads the P&L management and in-market results for a group of brands in the condiments and sauces space. This candidate will collaborate cross-functionally to…

Tandia

Member Solutions Associate (Call Center)

Hamilton, ON, Canada
Ancaster, ON, L9G 4V5, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 - 3 years of relevant experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

We invest in people.

Be part of a banking experience as unique as you are.

Tandia Financial (Tandia) is seeking an Member Solutions Associate to join our Member Solutions Center (call center) team in Ancaster, Ontario. This is a permanent full-time position. This posting is for an existing vacancy and the starting rate is $31.67.

Do you have a passion for connecting with others? Do you enjoy finding opportunities' to help other's grow their financial portfolio? Do you have initiative and a flair for multi-tasking? If you answered yes, then you may be right for us.

POSITION OVERVIEW

Reporting to the Manager, Member Solutions Centre, this position markets all of Tandia's products and services ensuring that members’ needs are efficiently met. This position is responsible for accurately and efficiently taking credit applications that come in via our various delivery channels. This position is the primary source for actively soliciting new business by following up on all member contacts generated and promote, up-sell and cross-sell the full range of lending and investment products to meet the growth targets of Tandia Financial at every opportunity. This position is responsible for managing a portfolio of accounts to increase member wallet share to reach annual business plan targets required through the corporate budget process.

KEY RESPONSIBILITIES

Responsible to identify opportunities to promote, up-sell and cross-sell Tandia's investment products including: savings accounts, term deposits, and registered plans.
Efficiently interview members to promote, up-sell and cross-sell consumer loans, mortgages, lines of credit and credit cards.
Responsible for referring comprehensive financial planning needs of members to a member of the Wealth Management Team.
Responsible for implementing activities to actively promote and cross-sell the products and services of Tandia Financial through personal contact telephone marketing.
Responsible to complete assigned outbound calling to achieve Tandia Financial assigned projects such as term renewals, age benefit updates, and others as assigned.
Responsible to interpret and apply Tandia procedures and policies to ensure compliance.
Responsible to complete all other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

EDUCATION & EXPERIENCE

Minimum 2 - 3 years of relevant experience.
High school diploma; Undergraduate degree or equivalent is an asset.
Strong sales acumen.
Proficient organizational and time management skills to work in a fast-paced environment.
A go-getter who can exercise initiative and be detailed oriented to handle several tasks and changing priorities.
A strong communicator with established customer experience skills who can connect both verbally and in writing.

WHAT WE OFFER

Health and well-being benefits
Retirement savings plan
Paid time off
Banking benefits and discounts

COMMITMENT STATEMENT

Tandia is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equality of opportunity and integration. Tandia is strongly committed to employment equity within its community and to recruiting a diverse workforce. Accommodation for applicants with disabilities will be provided upon request by contacting Human Resources.

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More about this job

Responsibilities

The associate is responsible for marketing financial products, processing credit applications, and managing a portfolio of accounts to meet growth targets. They will also conduct outbound calls for term renewals and refer members to the Wealth Management team for complex financial planning.

Requirements

Candidates must have 2-3 years of relevant experience and strong sales acumen. A high school diploma is required, while an undergraduate degree is considered an asset.

Skills

Sales
Customer service
Multi-tasking
Financial portfolio management
Up-selling
Cross-selling
Telephone marketing
Time management
Organizational skills
Communication
Lending
Investment products
Credit applications
Detail-oriented

Benefits

Health and well-being benefits
Retirement savings plan
Paid time off
Banking benefits and discounts

Visa sponsorship

Not detected in the job text

Keywords

Banking
Member Solutions
Call Center
Sales
Financial Portfolio
Credit Applications
Up-selling
Cross-selling
Lending
Investment Products
Savings Accounts
Term Deposits
Registered Plans
Mortgages
Lines Of Credit
Credit Cards
Wealth Management
Telephone Marketing
Term Renewals
Compliance
Customer Experience
Time Management
Organizational Skills

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