Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Ticketing Services Assistant
City of Mississauga
Mississauga, ON
Review and reply to customer inquiries within the group email box.
Added 1 min ago
Project Procurement Lead
ATS Automation
Cambridge, ON
Health Care Benefits + $600 Health Care Spending Account
Added 1 min ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
Added 1 min ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
Partners with Commercial Account Managers, Cash Management Specialists, Senior Small Business Advisors and Senior Wealth Advisors to generate deposits and relationship growth, and share…
Added 1 min ago
LC
Senior Account Executive, Payments
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Pipeline Management: Generate and manage sales opportunities using leads sourced from Account Managers, direct phone/email outreach, and follow-up on company-led marketing campaigns.
Added 1 min ago
LC
Senior Account Executive, Payments
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Pipeline Management: Generate and manage sales opportunities using leads sourced from Account Managers, direct phone/email outreach, and follow-up on company-led marketing campaigns.
Added 16 mins ago
FC
CORPORATE TRAVELLER - CORPORATE TRAVEL CONSULTANT - SURREY, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Follow company procedures, account guidelines and customer service standards
Added 16 mins ago
FC
CORPORATE TRAVELLER - CORPORATE TRAVEL CONSULTANT - BURNABY, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Follow company procedures, account guidelines and customer service standards
Added 16 mins ago
FC
CORPORATE TRAVELLER - CORPORATE TRAVEL CONSULTANT - CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
- Full-time
Follow company procedures, account guidelines and customer service standards
Added 16 mins ago
FC
CORPORATE TRAVELLER - CORPORATE TRAVEL CONSULTANT - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Follow company procedures, account guidelines and customer service standards
Added 16 mins ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 16 mins ago
V
Director, Marketing
veritree
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
Partner with Customer Success and Account Management to find co-marketing opportunities that support expansion, renewal, and NRR
Added 16 mins ago
Night Auditor
Northland Properties
Langley (District), BC · Langley, BC
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 16 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 16 mins ago
T
Account Manager I
TD
Burlington, ON
- Full-time
· Relevant sales and/or customer relationship management experience;
Added 31 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · Manitoba, Canada
- Part-time
…Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service…
Added 31 mins ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
Hands-on experience in Account Management or Customer Success in B2B SaaS, with a demonstrable track record of hitting retention and expansion targets
Added 31 mins ago
MF
Client Service Associate London, ON
MD Financial Management | Gestion financière MD
London, ON
- Full-time
…our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and…
Added 31 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Taber, AB
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 31 mins ago
ES
Implementation Manager - ECP, Grants
Euna Solutions
ON · Oakville, Ontario
- Full-time
5+ years of Customer Success, implementation, or account management experience.
Added 31 mins ago
BV
Member Experience Team (12 Month Term)
Bow Valley Credit Union
Airdrie, AB
- Full-time
…have a keen eye for detail and strong organizational and time management skills, this team may be a great fit. Our team members create a positive first impression and deliver exceptional…
Added 31 mins ago
B
CLIENT SUPPORT COORDINATOR - Ottawa and Kingston
BDC
Kingston, ON · Ottawa, ON
- Full-time
…projects to see further and to do things differently, to fuel the success of Canadian…
Added 31 mins ago
Director Talent Acquisition
Sonepar
Surrey, BC
Foster a national Talent Acquisition culture focused on collaboration, inclusion, accountability, customer service, continuous improvement, compliance, confidentiality, and Sonepar’s values…
Added 31 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 31 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kindersley, SK
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Apply About employer

More about this job

Responsibilities

Investigate suspicious activity, assess fraud alerts and account or transaction information, and take action to prevent or mitigate fraud and financial losses. Support customers and internal teams, escalate emerging fraud risks, and follow the Bank’s policies, controls, and regulatory requirements.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, basic Microsoft Office knowledge, and availability for non-standard shifts; related post-secondary education and banking or call-centre experience are assets.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Transaction Analysis
Customer Service
Critical Thinking
Decision-Making
Attention To Detail
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Multitasking
Fraud Trend Identification

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Prevention
Fraud Mitigation
Fraud Alerts
Suspicious Activity
Account Analysis
Transaction Analysis
Application Fraud
Mastercard
Debit Cards
Credit Cards
Risk Assessment
Risk Appetite
Business Controls
Customer Service
Customer Complaints
Fraud Referrals
Fraud Trends
Points Of Compromise
Financial Services
Microsoft Word
Microsoft Excel
Call Centre
Regulatory Compliance

Report this job