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Added 8 mins ago
M
Oracle EPM Analyst
Marsh
Toronto, ON
- Full-time
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 38 mins ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
…Operations, Supply Chain, Sales, HR, IT, and Finance to explain business performance, identify risks and opportunities, and support informed operating and investment decisions. Owns…
Added 38 mins ago
ST
Senior Financial Analyst
Securitas Technology Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a highly driven and experienced Senior Financial Analyst to join our Finance team. This role is ideal for someone who thrives in a fast-paced, dynamic environment, takes…
Added 38 mins ago
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Sr Advisor IT Systems
Enbridge
Calgary, AB
- Full-time
Previous Business Analyst experience within commodity marketing, trading, or risk management functions.
Added 1 hour ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
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Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 1 hour ago
IR
Senior Accountant, Tax & Reporting
Integrated Resources, Inc ( IRI )
Laval, QC
- Contract
As part of our finance team, you will be a vital business partner, serving as a key tax expert for the organization. This challenging role entails key responsibilities, including the…
Added 1 hour ago
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Tax Technology Analyst, e- Invoicing
lululemon
Vancouver, BC
- Full-time
…provide strategic planning and operational guidance to the business to support various growth Initiatives. We understand our technology ecosystem to enable a deep understanding of how…
Added 1 hour ago
AI
Equity Research Analyst (Toronto or Boston)
AGF Investments
Toronto, ON
- Full-time
The Equity Research Analyst will provide independent company and sector coverage within their sector. Through rigorous fundamental research, financial modelling and valuation, the Analyst…
Added 1 hour ago
EP
Analyst/ Associate – Corporate Finance & M&A
ElkLake Partners
Calgary, AB
- Full-time
…middle-market private companies across Western Canada. We advise business owners, shareholders, and management teams on acquisitions, divestitures, capital formation, and strategic…
Added 1 hour ago
AM
Sr. Business Planning Analyst
Advanced Micro Devices, Inc
Markham, ON
- Full-time
AMD is seeking a Business Analyst with an engineering background to support the Memory Business Unit, a dynamic organization responsible for managing critical technical commodities across…
Added 1 hour ago
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Analyst, Credit
Sagard
Toronto, ON
- Full-time
We are looking for an Analyst to join the Sagard Credit team based in Toronto. The right candidate would join a collaborative team and have an opportunity to work on a range of public,…
Added 1 hour ago
AC
Analyste D'affaires Principal En Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 1 hour ago
AS
Financial Analyst
AgileGrid Solutions
Canada
- Full-time
Vaco LLC is recruiting on behalf of a leading athletic company seeking a Senior Financial Analyst, FP&A. The organization operates in a dynamic, performance-focused industry and values…
Added 1 hour ago
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Analyst, Client Onboarding & Service
CIBC
Winnipeg, MB · Regina, SK
- Full-time
As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 1 hour ago
MR
Assistant Professor of Finance (Limited-Term)
Mount Royal University
Calgary, AB
- Part-time
The Department of Accounting and Finance offers Bachelor of Business Administration (BBA) degrees in both Accounting and Finance. The BBA - Finance major offers students three concentration…
Added 1 hour ago
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Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
…and giving executives a single, trusted view of the revenue business. You will lead a team that includes a Revenue Operations group and an FP&A analyst who owns accounting and reporting for…
Added 1 hour ago
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Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
…and giving executives a single, trusted view of the revenue business. You will lead a team that includes a Revenue Operations group and an FP&A analyst who owns accounting and reporting for…
Added 1 hour ago
AC
Analyste De Finance
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Expérience de travail avec des systèmes ERP tels que Business Central, Dynamics GP, SAP ou des plateformes similaires.
Added 2 hours ago
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Analyst, Trade Support
RBC
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
Added 2 hours ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
A minimum of 5 years’ experience working as a Business Analyst, preferably in a pension-related industry.
Added 2 hours ago
R
Analyst – Interest Rate Strategy
RBC
Toronto, ON
- Full-time
…technology, engineering, and mathematics), data/computer science, financial engineering, economics, business, finance,…
Added 2 hours ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
T
Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Reporting to the Manager, TDS G&C, the primary role of the Senior Analyst, TDS G&C, support all TDS businesses in adherence to regulatory and enterprise requirements, managing non-financial…

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

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More about this job

Responsibilities

Investigate suspicious activity, assess fraud alerts and account or transaction information, and take action to prevent or mitigate fraud and financial losses. Support customers and internal teams, escalate emerging fraud risks, and follow the Bank’s policies, controls, and regulatory requirements.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, basic Microsoft Office knowledge, and availability for non-standard shifts; related post-secondary education and banking or call-centre experience are assets.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Transaction Analysis
Customer Service
Critical Thinking
Decision-Making
Attention To Detail
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Multitasking
Fraud Trend Identification

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Prevention
Fraud Mitigation
Fraud Alerts
Suspicious Activity
Account Analysis
Transaction Analysis
Application Fraud
Mastercard
Debit Cards
Credit Cards
Risk Assessment
Risk Appetite
Business Controls
Customer Service
Customer Complaints
Fraud Referrals
Fraud Trends
Points Of Compromise
Financial Services
Microsoft Word
Microsoft Excel
Call Centre
Regulatory Compliance

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