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Added 27 mins ago
CO
Operator 1- Recreation (Full Time Permanent)
City of Wetaskiwin
Wetaskiwin, AB
- Full-time
High School Diploma or GED. Post secondary education and/or training in equipment operation is an asset.
Added 27 mins ago
UO
Laboratory Technician
University of Alberta
Edmonton, AB
- Full-time
Minimum post-secondary diploma in Bioscience Technology or a related field
Added 27 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
- Internship
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Belleville, ON
- Full-time
Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them
Added 27 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
- Internship
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
…salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental,…
Added 27 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
…community-based primary care, wellness services, and health education for Durham community members facing barriers to health and…
Added 27 mins ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
A minimum a bachelor’s degree in business, computer science, social sciences or related field from a recognized post-secondary educational institution, plus five years of current relevant…
Added 57 mins ago
PT
Talent Acquisition & Development Manager (Confidential)
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
…leadership positions, while putting in place the processes, technology, and employer brand that will position the organization as an employer of…
Added 57 mins ago
B
Incident Response Analyst-EDR/Banking
BeachHead
Toronto, ON
- $46.01 to $55.22 CAD / hour
- Contract
Post-secondary education in Business, Computer Science, Information Security, or a related field, or an equivalent combination of training and experience.
Added 1 hour ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Translates credit business needs, policy requirements, and process controls into functional specifications for Technology and project teams (decision engine, new proposed customer service…
Added 1 hour ago
Talent Acquisition & HR Coordinator
Destination Canada
Vancouver, BC
Post-secondary education in human resources, business administration, or a related field, or an acceptable combination of education, training and experience.
Added 1 hour ago
OM
Coordinator, Programmatic
Omnicom Media
Toronto, ON
- Full-time
Post-secondary education in Marketing, Advertising, or a related field is an asset.
Added 1 hour ago
Business Performance Analyst
Infrastructure Ontario
Toronto, ON
…with internal stakeholders, external service providers, and technology partners, the position helps ensure accurate, reliable, and actionable information is available to support business…
Added 1 hour ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
…grade entry, graduation, etc. within the Faculty for both post-secondary and apprenticeship…
Added 1 hour ago
GT
Account Executive
Greenlight Tech Staffing
Mississauga, ON
- Full-time
Post-secondary education in business, technology, or a related field, or equivalent combination of education and experience.
Added 1 hour ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…recruiter capability, amplify our employer brand, and use data, technology, and AI to improve decisions and outcomes. You will bring strong judgment, operational excellence, and partnership…
Added 1 hour ago
Director, Information Technology & Enterprise Systems
International Business University
Toronto, ON
Title: Director, Information Technology & Enterprise Systems
Added 1 hour ago
LA
Senior Administrative Assistant - Regina
Legal Aid Saskatchewan
Bratt's Lake No. 129, SK
- $28.52 to $34.56 CAD / hour
Our Senior Administrative Assistants earn from $51,916 and based on combination of education and experience up to $68,571 annually. In addition to your competitive salary, our generous and…
Added 1 hour ago
C
Junior Technical Writer co-op
CIBC
Toronto, ON
- Full-time
You must be currently enrolled in post-secondary education to be eligible, however, you do not need to be in a registered Co-Op program to be considered for this role

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

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More about this job

Responsibilities

Investigate suspicious activity, assess fraud alerts and account or transaction information, and take action to prevent or mitigate fraud and financial losses. Support customers and internal teams, escalate emerging fraud risks, and follow the Bank’s policies, controls, and regulatory requirements.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, basic Microsoft Office knowledge, and availability for non-standard shifts; related post-secondary education and banking or call-centre experience are assets.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Transaction Analysis
Customer Service
Critical Thinking
Decision-Making
Attention To Detail
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Multitasking
Fraud Trend Identification

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Prevention
Fraud Mitigation
Fraud Alerts
Suspicious Activity
Account Analysis
Transaction Analysis
Application Fraud
Mastercard
Debit Cards
Credit Cards
Risk Assessment
Risk Appetite
Business Controls
Customer Service
Customer Complaints
Fraud Referrals
Fraud Trends
Points Of Compromise
Financial Services
Microsoft Word
Microsoft Excel
Call Centre
Regulatory Compliance

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