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Added 9 mins ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
Demonstrated delivery of solutions that independently extract, combine, validate, and automate data from multiple systems to support a business decision or improve a recurring process.
Added 9 mins ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
Remote, Canada
- Full-time
- Remote
As the Senior GIS Analyst, you will develop and maintain advanced web-based GIS applications, maps, and data systems that support services across The Corporation of Norfolk County. You’ll…
Added 9 mins ago
Distribution Analyst
CONA Services
Brampton, ON
The Distribution Analyst works in our Distribution Centre of Excellence to transforms distribution, delivery, customer, and operational data into actionable insights that improve service,…
Added 9 mins ago
Distribution Analyst
CONA Services
Brampton, ON
The Distribution Analyst works in our Distribution Centre of Excellence to transforms distribution, delivery, customer, and operational data into actionable insights that improve service,…
Added 9 mins ago
Senior Analyst, Identity Lifecycle Management
Scotiabank
Toronto, ON
Providing support for logical access such as AD, Microsoft Entra, LDAP, workstation local admin, vFilers, privileged access, toxic combinations (i.e. SOD) etc. for applications and platforms
Added 9 mins ago
Manager, Financial Analysis - Finance
Scotiabank
Toronto, ON
…accuracy and completeness of the data from operation/accounting systems and coordinating with various teams to submit financial statements to the Bank on a monthly and quarterly basis for…
Added 9 mins ago
S
Systems Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Systems Analyst III is key in maintaining Oracle operational excellence of Oracle system by directly supporting end users with appropriate urgency and priority, and in designing and…
Added 9 mins ago
Senior Data Analyst
Government of Alberta
AB
Design, develop, and maintain advanced reporting systems and interactive dashboards that support performance measurement, program evaluation, and decision-making.
Added 9 mins ago
VT
AI & Process Improvement Analyst (New Grad)
Valwell Technologies
AB · Edmonton, AB
- Full-time
…build, repair and service equipment in our Edmonton facility and support customers from field locations in Alberta. We are a hands-on industrial company that has decided to run on modern…
Added 9 mins ago
TM
Senior Regional Financial Analyst - 3+ months
The Mason Group - Strategic Search Partners
Guelph, ON
- $40 to $45 CAD / hour
- Contract
Our client is a leading consumer goods organization seeking a Senior Regional Financial Analyst to support one of its key regional business units (East, West, or Quebec). They are seeking a…
Added 9 mins ago
RS
Application Analyst - C / Sybase
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
…a system development process as well as provide application support, maintenance and enhancements. A System Analyst applies a broad knowledge of various technical areas to foresee and…
Added 9 mins ago
CO
Budget Analyst 1
City of North Vancouver
North Vancouver, BC
- Full-time
Title Budget Analyst 1 Job Status Regular Full Time Position Overview
Added 24 mins ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…
Added 39 mins ago
AC
Analyste en contrôle des stocks
ALTEN Canada
Montreal, QC
- Full-time
To support the growth of our client in the aeronautics sector, ALTEN Canada is recruiting a Materials Control Analyst whose role will be to optimize inventory management and coordinate…
Added 39 mins ago
T
Cost Analyst
Thermon
Orillia, ON
- Full-time
The Cost Analyst is a member of the Business Group Finance team responsible for providing cost analysis, cost reporting, and productivity project analysis and planning support to…
Added 39 mins ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…
Added 39 mins ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
…pipelines, you will build the foundation that every data engineer, analyst, and data scientist depends on, including workspaces, compute, Unity Catalog governance, deployment pipelines, and…
Added 39 mins ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…accommodations. Additionally, you will drive people strategies, support leadership development, and leverage HR systems and data to optimize organizational design and workforce…
Added 39 mins ago
CL
Transportation Warranty Analyst
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 39 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
We are seeking a Senior Financial Analyst to act as a strategic finance business partner to HR, FP&A, Accounting, Office Heads, and, where needed, the broader Group. Reporting to the VP of…
Added 39 mins ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
ON · Simcoe, ON
- Full-time
As the Senior GIS Analyst, you will develop and maintain advanced web-based GIS applications, maps, and data systems that support services across The Corporation of Norfolk County. You'll…
Added 39 mins ago
TM
Senior Financial Analyst
The Mason Group - Strategic Search Partners
Burlington, ON
- $105,000 to $115,000 CAD / year
- Full-time
Our client is seeking a highly analytical and business-focused Senior Financial Analyst to join their Finance team. The Senior Financial Analyst is an integral part of the Corporate Finance…
Added 39 mins ago
FC
Analyste d'affaires – Finance
FOP Consultants
Montreal, QC
- Full-time
Soutenir la phase de déploiement et le support post-démarrage
Added 39 mins ago
OD
Financial Analyst (School Support) - 1.0 Term Assignment
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
- Internship
Reporting to the Team Manager - Financial Services, the Financial Analyst is responsible for reporting financial information to the District and the Ministry of Education; providing…
Added 39 mins ago
FC
Analyste d'affaires SCM
FOP Consultants
Montreal, QC
- Full-time
In order to meet the needs of its clients in the IT sector, FOP Consultants is looking for a Business Analyst – Procurement and Logistics (SCM) motivated to carry out mandates. The main…

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

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More about this job

Responsibilities

Investigate suspicious activity, assess fraud alerts and account or transaction information, and take action to prevent or mitigate fraud and financial losses. Support customers and internal teams, escalate emerging fraud risks, and follow the Bank’s policies, controls, and regulatory requirements.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, basic Microsoft Office knowledge, and availability for non-standard shifts; related post-secondary education and banking or call-centre experience are assets.

Skills

Fraud Detection
Fraud Investigation
Risk Assessment
Transaction Analysis
Customer Service
Critical Thinking
Decision-Making
Attention To Detail
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Microsoft Word
Microsoft Excel
Multitasking
Fraud Trend Identification

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Fraud Detection
Fraud Investigation
Fraud Prevention
Fraud Mitigation
Fraud Alerts
Suspicious Activity
Account Analysis
Transaction Analysis
Application Fraud
Mastercard
Debit Cards
Credit Cards
Risk Assessment
Risk Appetite
Business Controls
Customer Service
Customer Complaints
Fraud Referrals
Fraud Trends
Points Of Compromise
Financial Services
Microsoft Word
Microsoft Excel
Call Centre
Regulatory Compliance

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