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Added 3 hours ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…generating value for the business, lowering organizational risk and providing excellent stakeholder…
Added 4 hours ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
The Home Share Coordinator (Quality Analyst - QA) oversees home share providers who, under an agreement with Taproot, share their home with a person(s) with a developmental disability. The…
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BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
Boston Scientific is seeking a Quality Systems Analyst I for a 6-month contract position to support the effectiveness, compliance, and continuous improvement of our Quality Management…
Added 6 hours ago
BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
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TL
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Owen Sound, ON
- Contract
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Analyst - Retirement consulting
TELUS Health
Montreal, QC
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Added 7 hours ago
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Senior Systems Analyst (SAP BAIP)
Lindt & Sprüngli (North America) Inc.
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Systems Analyst with deep expertise in SAP Business AI Platform (BAIP) to drive design, integration, and innovation across enterprise applications.…
Added 7 hours ago
GO
Access Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Added 7 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
…to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily…
Added 7 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily…
Added 7 hours ago
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Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Added 7 hours ago
IR
Senior Accountant, Tax & Reporting
Integrated Resources, Inc ( IRI )
Laval, QC
- Contract
…company’s strategic and tactical initiatives, while ensuring compliance with our accounting, reporting, and period-end closing obligations on both a monthly and annual…
Added 8 hours ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Senior Tax Analyst to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 8 hours ago
A
Senior Analyst, Compliance Monitoring – Load Settlement
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Transmission Tariff & Load Settlements, the Senior Analyst, Compliance Monitoring - Load Settlement is a key member of a collaborative team responsible for…
Added 8 hours ago
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Analyst, Trade Support
RBC
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
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T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…infrastructure, and Cloud environments. Each of the Cyber Security Analyst roles focuses on operational execution of security controls and tooling in order to better defend, identify, and…
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Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Reporting to the Manager, TDS G&C, the primary role of the Senior Analyst, TDS G&C, support all TDS businesses in adherence to regulatory and enterprise requirements, managing non-financial…
Added 8 hours ago
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Land Analyst
TC Energy
Calgary, AB
- Full-time
…and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North…
Added 8 hours ago
M
Senior Analyst, Project Finance & Infrastructure Ratings
Morningstar
Toronto, ON
- Full-time
Morningstar DBRS is seeking a Senior Analyst to join its Project Finance & Infrastructure team in Toronto. This role offers an opportunity to contribute to credit ratings and research…
Added 9 hours ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
The successful candidate will provide independent oversight of regulatory compliance risk and lead the ongoing maturation of governance, monitoring, testing, reporting, and compliance risk…
Added 9 hours ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 9 hours ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
…to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily…
Added 9 hours ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
…to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily…
Added 10 hours ago
Senior Analyst, Identity Lifecycle Management
Scotiabank
Toronto, ON
Addressing logical access and risks commensurate with the Bank’s risk appetite
Added 10 hours ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Business Transformation & Sustainment, the Business Analyst supports the planning and delivery of complex projects and initiatives across the Customer Experience…

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277647

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps protect customers and minimize financial losses while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Analyze alerts generated by fraud detection tools to assess the likelihood of fraudulent activity.
Investigate questionable transactions and activity across Tangerine products.
Contact customers proactively and determine whether accounts should be blocked to prevent further fraudulent activity.
Detect, investigate and mitigate fraud to minimize financial loss and customer impact.
Respond to large-scale fraud attacks by identifying potential points of compromise and taking action to protect other at-risk products.
Investigate new Mastercard acquisitions to assess application validity and risk.
Review ad hoc fraud referrals and correctly mark confirmed fraudulent applications for monitoring and tracking.
Identify, report and escalate emerging fraud trends and activities to management.
Collaborate with other departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team, service-level standards, the Bank’s annual Fraud Plan and departmental business objectives.
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Participate in team initiatives, embrace new procedures and technologies, and take ownership of your ongoing learning and development.

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, with close attention to detail and the ability to make effective decisions.
You have proven interpersonal, verbal and written communication skills.
You have strong problem-resolution skills and can take ownership of customer concerns through to resolution.
You can apply active listening skills and appropriate acknowledgement when communicating with customers.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You can work independently while contributing effectively to an inclusive, high-performance team environment.
You can work fixed shifts within a hybrid environment, including non-standard hours, weekends and statutory or general holidays; current departmental hours are Monday to Sunday, 8:00 a.m. to midnight, and are subject to change based on business needs. The role also requires the use of a headset.
It would be an asset if you have post-secondary education in business or a related discipline, or previous Retail Banking, Advice Centre or Call Centre experience.
It would be an asset if you have knowledge of systems supporting debit cards, credit cards and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT, TYSY and TCS. Bilingual and unilingual opportunities may be available based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

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More about this job

Responsibilities

Analyze fraud alerts and investigate suspicious transactions, applications, and customer activity across Tangerine products. Contact customers, take steps to prevent further fraud and financial loss, escalate emerging trends, and collaborate with other teams to resolve fraud-related issues.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, and problem-resolution skills, be comfortable using basic PC applications, and be able to work fixed shifts in a hybrid environment, including weekends and holidays.

Skills

Fraud Detection
Fraud Investigation
Transaction Analysis
Risk Assessment
Critical Thinking
Attention To Detail
Customer Service
Problem Resolution
Active Listening
Verbal Communication
Written Communication
Decision-Making
Microsoft Word
Microsoft Excel
Teamwork
Multitasking

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Fraud Operations
Fraud Investigation
Fraud Mitigation
Fraud Alerts
Suspicious Transactions
Application Fraud
Customer Contact
Account Blocking
Financial Loss Prevention
Risk Assessment
Risk Appetite
Operational Controls
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
Mastercard
Debit Cards
Credit Cards
TSYS
PRM
Citadel
DAWT
TYSY
TCS
Microsoft Word
Microsoft Excel
Customer Complaints
Fraud Trends

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