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Added 1 min ago
S(
General Ledger Accountant
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Contract
Support AR analyst and operational management in day-to-day operations.
Added 31 mins ago
HI
CAN – Business Analyst IV
HRbrain Inc.
Toronto, ON
- Full-time
Programming skillsets such as VBA, Python, SQL, Alteryx is an asset to develop, modify and continually improve the risk management infrastructure used to capture and analyze risk.
Added 31 mins ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Change management certifications: ProSci, CCMP/ACMP are an asset
Added 46 mins ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
We are seeking a detail-oriented, highly analytical Junior Project Controls Analyst to join the project support team of a prominent Calgary-based organization in the energy and utility…
Added 46 mins ago
CA
Financial Analyst
Centurion Associates Inc
Toronto, ON
- Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 1 hour ago
E
Finance Business & Data Analyst
eTeam
Montreal, QC
- Contract
Data Quality Tools: Experience with data validation frameworks or metadata management tools (e.g., Collibra) is an asset.
Added 1 hour ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 1 hour ago
GC
Product Information Analyst (12-month Contract)
Grainger Canada
Vaughan, ON
- Full-time
…complete and accurate information in the Product Information Management (PIM) System. To support business initiative related to changing product information while maintaining the data…
Added 1 hour ago
Inventory Control Analyst
Tigercat | MacDonald Steel
Brant, ON
Previous experience in inventory control and/or supply chain management in a manufacturing environment, along with finance knowledge in budget planning and control is considered an asset
Added 1 hour ago
TC
Financial Analyst, Temporary Full time
The Corporation of UCLG
Brockville, ON
- Full-time
…such as Great Plains, FMW budgeting software and a property management system, would be considered an…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
Added 2 hours ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
The commercial analyst will be responsible for assisting Business Banking Relationship Managers, Senior Relationship Mangers and Directors, via credit and related support, including at…
Added 2 hours ago
AC
Analyste En Information Financière
Aston Carter
Montreal, QC
- $55 to $59 CAD / hour
- Contract
This Financial Reporting Analyst role supports the development of new financial products by leading both financial reporting and post-development testing activities. You will work closely…
Added 2 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Contract
The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity…
Added 2 hours ago
R
Data Governance Business Analyst
Raise
Calgary, AB
- Full-time
The Data Governance Business Analyst plays a critical role in developing, implementing, and maintaining the organization's data governance program. This position focuses on establishing a…
Added 2 hours ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
The Financial Reporting team within the VP Finance & Services is currently seeking a Full-time Regular Analyst, Financial Reporting.
Added 2 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…engineering; Completion of or in the process of achieving the Project Management Professional (PMP) designation is an…
Added 2 hours ago
FI
Corporate Financial Analyst
Family Innovation Corp.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Family Innovation Corp. (“FIC”) is a multi-family office providing multiple services, including estate planning, risk management, financial counsel, trusteeship, investment advice, and…
Added 2 hours ago
FI
Corporate Financial Analyst
Family Innovation Corp.
Vancouver, BC
- Full-time
Family Innovation Corp. (“FIC”) is a multi-family office providing multiple services, including estate planning, risk management, financial counsel, trusteeship, investment advice, and…
Added 2 hours ago
S&
Financial Analyst
Smart & Biggar
Ottawa, ON
- Full-time
Smart & Biggar is currently looking for a Financial Analyst to join our National Finance Team.
Added 2 hours ago
N(
Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 2 hours ago
ZC
Internal Controls Governance Analyst - 12-month Contract
Zurich Canada
Toronto, ON
- Full-time
If you have experience in internal controls, governance or risk management and are looking for a new challenge, we would love to hear from you.
Added 2 hours ago
B
Accounting Manager
Brickeye
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
…from avoidable loss, reduce the total cost of risk, and help asset owners, general contractors, and insurers deliver projects on time and on…
Added 2 hours ago
SH
Senior Financial Analyst, Supply Chain
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
Reporting to the Manager, Supply Chain and Systems Specialist, the Senior Financial Analyst, Supply Chain provides financial and analytical expertise to support category management,…
Added 2 hours ago
M
Senior Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Business Systems Analyst, you will own requirements for business-critical initiatives and connect strategy with delivery for the products our customers and advisors rely on. You…

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277724

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity across Tangerine products. The role helps minimize fraud losses and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate questionable activity across Tangerine products, proactively contact customers and take appropriate action to prevent further fraudulent activity.
Analyze alerts generated by fraud detection tools, assess the likelihood of fraud and determine whether accounts should be blocked or customers contacted to validate activity.
Detect, investigate and mitigate fraudulent activity to minimize financial losses and customer impact.
Investigate new Mastercard acquisitions to assess application risk and validity, and review ad hoc fraud application referrals.
Respond to large-scale fraud events by collaborating with the team to identify potential points of compromise, affected Tangerine products and appropriate preventative actions.
Identify, report and escalate emerging fraud trends and activities to management, sharing relevant information to support timely action.
Communicate with other departments to resolve fraud-related inquiries, customer concerns and complaints, taking ownership of issues and supporting resolution at the first point of contact.
Maintain appropriate records and markings for confirmed fraudulent applications to support monitoring and tracking.
Support the Fraud inbound team as required and meet established service-level standards and performance expectations.
Apply the Bank’s risk appetite and risk culture in day-to-day activities and decisions while maintaining effective operational, compliance, AML/ATF, sanctions and conduct-risk controls.
Champion a customer-focused culture that strengthens client relationships while leveraging broader Bank relationships, systems and knowledge.
Contribute to an inclusive, high-performance environment by participating in team and change initiatives, embracing new processes and technologies, and taking ownership of your ongoing development.

Do you have the skills that will enable you to succeed in this role?

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, attention to detail, and the ability to recognize risk and make effective decisions.
You have proven interpersonal, verbal and written communication, active listening and problem-resolution skills.
You are comfortable working in a fast-paced environment and navigating multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You are able to work fixed shifts in a hybrid environment, including outside standard hours and on Statutory/General holidays, based on business needs. The department operates Monday through Sunday, 8:00 a.m. to midnight, with operating hours subject to change.
You are comfortable using a headset as part of your regular work.
It would be an asset if you have previous Retail Banking and/or Advice/Call Centre experience.
It would be an asset if you have post-secondary education in business or another related discipline.
It would be an asset if you have working knowledge of application systems supporting debit and credit card and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT and TCS.
Roles may be bilingual or unilingual based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

Investigate suspicious activity and fraud alerts across Tangerine products, contact customers, assess application risk, and take action to prevent losses and customer impact. Identify and escalate emerging fraud trends, resolve fraud-related customer and departmental inquiries, maintain fraud records, and follow operational, compliance, and risk controls.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, be comfortable using multiple systems and basic Microsoft applications, and be available for fixed shifts in a hybrid environment, including some holidays and hours outside the standard workday.

Skills

Fraud Detection
Fraud Investigation
Fraud Risk Assessment
Customer Service
Analytical Thinking
Critical Thinking
Attention To Detail
Decision-Making
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Risk Management
Regulatory Compliance
Microsoft Word
Microsoft Excel

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Fraud Operations
Fraud Investigation
Fraud Alerts
Fraud Mitigation
Application Risk
Mastercard
Debit Cards
Credit Cards
Alternate Delivery Channels
Customer Contact
Risk Assessment
Fraud Trends
Large-Scale Fraud Events
Operational Controls
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
Conduct Risk
Microsoft Word
Microsoft Excel
TSYS
PRM
Citadel
DAWT
TCS
Service-Level Standards

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