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Added 8 mins ago
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IT Project Manager
Citi
Mississauga, ON
- Full-time
We are seeking a motivated and detail-oriented PM Analyst to join our global PMO Governance team. This is an excellent opportunity in program and project management, governance, and process…
Added 8 mins ago
CT
Data Analyst – Center of Excellence & Data Analytics
Canadian Tire Corporation
Toronto, ON
- Full-time
…With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and…
Added 8 mins ago
MN
Financial Analyst
Maamwesying North Shore Community Health Services Inc
Sables-Spanish Rivers, ON · Serpent River First Nation or Sault Ste. Marie, Ontario
- Full-time
The opportunity: Under the direction of the Maamwesying Director of Finance, the Financial Analyst is responsible for providing financial support to program directors, particularly in the…
Added 23 mins ago
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Financial Operations Analyst, Payments
Metrolinx
Canada
- Full-time
PRESTO Finance Operations office is seeking an Analyst to perform a variety of tasks and processes including generating settlement funds, calculating settlement fees, and managing various…
Added 23 mins ago
Accounts Payable Analyst
Brewers Retail Inc
Bolton, ON
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 23 mins ago
Analyst, Corporate Access, Global Banking and Markets - Toronto
Scotiabank
Toronto, ON
Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100…
Added 38 mins ago
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Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…discovery team, they collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions.…
Added 54 mins ago
RD
Business Analyst (Mortgage)
Randstad Digital
Toronto, ON
- Contract
We are seeking an experienced Business Analyst with deep domain expertise in Residential and/or Commercial Mortgages to bridge the gap between business operations and technical delivery…
Added 1 hour ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.
Added 1 hour ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…discovery team, they collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions.…
Added 1 hour ago
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Finance Business & Data Analyst
Vertage
Montreal, QC
- Contract
We are seeking a Finance Business & Data Analyst to join the Financial Data Office (FDO) team. The ideal candidate will have strong expertise in SQL development, data quality management,…
Added 3 hours ago
NT
FX Application Support Analyst / Analyste en support applicatif FX
Nöord Technologies
Montreal, QC
- Contract
At Nöord Technologies, we empower top-tier financial institutions with exceptional talent in banking and capital markets. For the needs of one of our prestigious clients, a major banking…
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 5 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 5 hours ago
RB
Senior Configuration Analyst
Royal Bank of Canada
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
A world-class training program in financial services
Added 8 hours ago
UO
Data Analyst
University of Waterloo
Waterloo, ON
- Full-time
The Data Analyst is the lead developer of reports and analytics derived from the complex student information systems (SIS) to support, facilitate, and enhance decision-making, planning, and…
Added 9 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 9 hours ago
Sr. Financial Analyst
Rogers Communications
Toronto, ON
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 9 hours ago
O
Finance Operations Analyst (EVC)
omnie
Canada
- Full-time
We are hiring a Finance Operations Analyst to own the recurring data pipelines that feed QuickBooks Online. Every workstream we run follows the same pattern: pull a file from somewhere,…
Added 9 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 9 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 10 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
Previous experience as a Strategist, Business Analyst, Technologist, or another role that contributed directly to digital project deliverables.
Added 11 hours ago
Senior Analyst, Finance
Henkel group
Mississauga, ON
Partner with business leaders in the decision-making process by evaluating the financial impact of business initiatives, risks and opportunities.
Added 12 hours ago
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Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client is seeking an experienced HRIS Business Analyst to join our global Financial Application Support Team, which is responsible for supporting and evolving our strategic HR, payroll,…
Added 13 hours ago
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Cost Analyst II
Worley
Calgary, AB · Edmonton, AB
- Full-time
We are currently recruiting for an Intermediate Cost Analyst. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Alberta.

Tangerine

Fraud Detection Analyst

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277724

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the overall success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating potentially fraudulent activity across Tangerine products. The role helps minimize fraud losses and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate questionable activity across Tangerine products, proactively contact customers and take appropriate action to prevent further fraudulent activity.
Analyze alerts generated by fraud detection tools, assess the likelihood of fraud and determine whether accounts should be blocked or customers contacted to validate activity.
Detect, investigate and mitigate fraudulent activity to minimize financial losses and customer impact.
Investigate new Mastercard acquisitions to assess application risk and validity, and review ad hoc fraud application referrals.
Respond to large-scale fraud events by collaborating with the team to identify potential points of compromise, affected Tangerine products and appropriate preventative actions.
Identify, report and escalate emerging fraud trends and activities to management, sharing relevant information to support timely action.
Communicate with other departments to resolve fraud-related inquiries, customer concerns and complaints, taking ownership of issues and supporting resolution at the first point of contact.
Maintain appropriate records and markings for confirmed fraudulent applications to support monitoring and tracking.
Support the Fraud inbound team as required and meet established service-level standards and performance expectations.
Apply the Bank’s risk appetite and risk culture in day-to-day activities and decisions while maintaining effective operational, compliance, AML/ATF, sanctions and conduct-risk controls.
Champion a customer-focused culture that strengthens client relationships while leveraging broader Bank relationships, systems and knowledge.
Contribute to an inclusive, high-performance environment by participating in team and change initiatives, embracing new processes and technologies, and taking ownership of your ongoing development.

Do you have the skills that will enable you to succeed in this role?

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, attention to detail, and the ability to recognize risk and make effective decisions.
You have proven interpersonal, verbal and written communication, active listening and problem-resolution skills.
You are comfortable working in a fast-paced environment and navigating multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You are able to work fixed shifts in a hybrid environment, including outside standard hours and on Statutory/General holidays, based on business needs. The department operates Monday through Sunday, 8:00 a.m. to midnight, with operating hours subject to change.
You are comfortable using a headset as part of your regular work.
It would be an asset if you have previous Retail Banking and/or Advice/Call Centre experience.
It would be an asset if you have post-secondary education in business or another related discipline.
It would be an asset if you have working knowledge of application systems supporting debit and credit card and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT and TCS.
Roles may be bilingual or unilingual based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

Investigate suspicious activity and fraud alerts across Tangerine products, contact customers, assess application risk, and take action to prevent losses and customer impact. Identify and escalate emerging fraud trends, resolve fraud-related customer and departmental inquiries, maintain fraud records, and follow operational, compliance, and risk controls.

Requirements

A high school diploma or equivalent and customer service experience are required, preferably in financial services. Candidates should have strong analytical, communication, listening, and problem-resolution skills, be comfortable using multiple systems and basic Microsoft applications, and be available for fixed shifts in a hybrid environment, including some holidays and hours outside the standard workday.

Skills

Fraud Detection
Fraud Investigation
Fraud Risk Assessment
Customer Service
Analytical Thinking
Critical Thinking
Attention To Detail
Decision-Making
Verbal Communication
Written Communication
Active Listening
Problem Resolution
Risk Management
Regulatory Compliance
Microsoft Word
Microsoft Excel

Benefits

Annual Bonus
Flexible Vacation
Personal Days
Sick Days
Comprehensive Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Fraud Operations
Fraud Investigation
Fraud Alerts
Fraud Mitigation
Application Risk
Mastercard
Debit Cards
Credit Cards
Alternate Delivery Channels
Customer Contact
Risk Assessment
Fraud Trends
Large-Scale Fraud Events
Operational Controls
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
Conduct Risk
Microsoft Word
Microsoft Excel
TSYS
PRM
Citadel
DAWT
TCS
Service-Level Standards

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