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Added 1 hour ago
Head of Content
Brodie Rec League
Toronto, ON
$120,000 to $150,000 CAD / year
Full-time
Manage, coach and grow the content team, including the Content & Social Coordinator and Junior Content Operations Manager, and shape the team as the network grows
Added 2 hours ago
Lead Apprenticeship, Training
Glencore
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada .
Added 3 hours ago
Ecommerce Growth Lead, Amazon
Hadley Designs
Remote, Canada
Remote
Ongoing optimization of product positioning, content, pricing, and promotional strategy
Added 3 hours ago
Digital Operations Producer (French Services) (On Site)
CBC/Radio-Canada
Ottawa, ON
Full-time
Reporting to the Manager, Content Development and Production, you will fulfil a vital, newly created role as the national point of contact responsible for evaluating emerging technologies,…
Added 3 hours ago
Growth Marketing Specialist
Creator
Vancouver, BC
$68,000 to $80,000 CAD / year
Full-time
…workflows and understands how modern AI tools can enhance research, content development, analysis, reporting, and business…
Added 4 hours ago
Customer Growth Marketing Manager
FacilityOS
Toronto, ON · North York, ON
$85,000 to $110,000 CAD / year
Full-time
Working closely with Customer Success, Sales, Revenue Operations, Marketing Operations, Product Marketing, Content, Design, and Product, you will identify high-potential customer segments,…
Added 4 hours ago
Marketplace Specialist
Deux par Deux
Montreal, QC
Full-time
Reporting to our E-Commerce & Digital Marketing Manager, you will work closely with our e-commerce, marketing, product and operations teams. This is a permanent, full-time position based in…
Added 4 hours ago
Senior Manager, Strategic Partnerships & Business Development
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time · Contract
Reports To: Vice President, Business Operations & Member Services
Added 4 hours ago
Global Digital Product Content Specialist
ARC'TERYX
North Vancouver, BC
Full-time
Reports to: Manager, Global Digital Product Content
Added 4 hours ago
Marketing Operations Manager
Traction Complete
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
Marketing Operations owns the systems that turn marketing activity into pipeline: Salesforce campaigns, Pardot (Account Engagement) automation, lead scoring and routing, the integrations…
Added 5 hours ago
Senior Sales Response Manager, Loopio Champion
Loopio Inc.
Remote, Canada
$88,100 to $117,500 CAD / year
Full-time · Remote
Loopio is looking for a Senior Sales Response Manager to take ownership of our most complex and highest-stakes proposal responses and to serve as our internal Loopio Champion. Building on…
Added 6 hours ago
Senior Ecommerce Account Manager, Canada
Munchkin
Milton, ON
Full-time
Reporting to the Sales Director, the Senior Ecommerce Account Manager will play a key role in accelerating Munchkin’s Ecommerce growth in Canada. This position will manage and grow Amazon…
Added 6 hours ago
Partnerships Manager
Waking Up
Remote, Canada
Contract · Remote
Keep every partner relationship on track, coordinating timelines, deliverables, and assets with our marketing and content teams.
Added 6 hours ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 7 hours ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 7 hours ago
Head of Marketing / Marketing Director
WakeWater Beverage Company
Toronto, ON
Full-time
…them. You will own WakeWater's overall brand and marketing strategy and be responsible for translating that strategy into programs that drive awareness, trial, community engagement and…
Added 7 hours ago
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
Full-time
…Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we’re a dynamic team dedicated to…
Added 7 hours ago
Digital Operations Producer (French Services) (On Site)
Radio-Canada
Ottawa, ON
Full-time
Reporting to the Manager, Content Development and Production, you will fulfil a vital, newly created role as the national point of contact responsible for evaluating emerging technologies,…
Added 7 hours ago
Customer Marketing Manager
FacilityOS
Remote, Canada
$85,000 to $110,000 CAD / year
Full-time · Remote
Working closely with Customer Success, Sales, Revenue Operations, Marketing Operations, Product Marketing, Content, Design, and Product, you will identify high-potential customer segments,…
Added 7 hours ago
Finance Clerk I
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…through Technology and Community Connection frame our Research…
Added 7 hours ago
Marketing & Social Media Manager
Groupe Hôtelier & Immobilier Tidan
Montreal, QC
Full-time
We are looking for a Marketing & Social Media Manager to join our growing team. Working alongside our current Senior Marketing & Social Media Manager, this individual will be assigned a…
Added 7 hours ago
Senior Manager, Strategic Partnerships & Business Development
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time
Reports To: Vice President, Business Operations & Member Services
Added 8 hours ago
Director, Content Collections
Clio
Canada
Full-time
The overarching role of the Content Managers is to own the end-to-end strategy, performance, and resilience of Clio's data collections, a cornerstone of the company's legal-content moat and…
Added 8 hours ago
Manager, Estimating & Bid Strategy – Solar Projects
Polar Racking Inc.
Mississauga, ON
Full-time
Reporting directly to senior leadership, the Estimation Manager will act as Polar Racking’s technical and commercial authority on project costing, supplier quotations, pricing strategy, and…
Added 9 hours ago
B2B Growth Marketing Specialist
XTRACT ONE
Toronto, ON
Full-time
…with a "growth hacker" mindset to serve as the strategist and manager of multi-channel campaigns for Xtract One. This role focuses primarily on campaign strategy, rapid program execution,…

Tangerine

Learning Experience Designer - Tangerine

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Requisition ID: 274247

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

What You Will Be Doing

Contributes to the overall success of the Learning & Development / Operations team globally ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

As part of the Learning & Development team, the Learning Experience Designer will be focused on designing and delivering learning solutions that build and sustain knowledge and skills for front-line employees in Operations.

This role will design innovative learning experiences following an instructional design process (assessment, design, development, evaluation and sustainment). Learning solutions will be designed and developed using a variety of modalities and technologies including eLearning, instructor-led, virtual Instructor-led, simulations and performance support resources (job aids, procedures, self-directed learning paths) to ensure knowledge transfer and equip employees with the skills and competencies required for their role

Is this role right for you? - In this role you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Use the ADDIE (analyze, design, develop, implement, evaluate) or other instructional design models to build blended learning solutions

Needs Analysis

Conduct needs analysis, identify learner performance gaps, and make recommendations to develop new solutions, and make changes to existing training programs.
Collaborate with Subject Matter Experts (SMEs) and key business stakeholders to understand learning needs, define success measures, and ensure content is relevant and up to date

Design and Development

Develop and maintain training materials including facilitator guides, participant guides, eLearning, assessments, videos, job aids, reference materials, manager guides, employee guides
Collaborate with SMEs to translate their knowledge into effective and engaging learning solutions for Service, Sales & Operations (new hire, upskilling, product/system launches, etc.)
Develop effective learning solutions in the format of micro-learning, gamified learning, infographics, videos, animations, etc.
Ensure all learning deliverables meet the bank technology standards and accessibility requirements

Implementation

Working alongside the Learning & Development Management team to:
Coordinate/execute the logistics of the training plan, including scheduling, printing, translation, etc.
Plan for, scheduling and working closely with facilitation teams to support effective train-the- trainer sessions and successful deliveries
Supporting the administration of learning offerings on the enterprise learning management system (setting up, loading, testing, assigning, and reporting)
Ensuring that a sustainment/maintenance strategy has been planned for and is put in place

Sustainment & Continuous Improvement

Actively collaborating with the Operations teams to collect feedback and recommend ways for continuous improvement in learning and performance.
Develop assessment methods to measure learner comprehension and the application of knowledge.
Analyze data to identify opportunities to improve learning solutions by driving continuous improvement and enhanced learner experiences
Provide ongoing maintenance reviews of existing learning programs with SMEs, key stakeholders and facilitators to ensure accuracy, relevancy, business impact, and industry/business standards
Track and report on training activities to ensure effectiveness
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Skills

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

College or University degree, preferably in Adult Education, Training, Human Resources or equivalent with 2 – 4 years work experience
2+ years of professional experience in instructional design
2+ years of experience with eLearning authoring tools and video creation software (Articulate 360, RISE, Vyond, InDesign, Adobe Creative Suite)
Ability to act independently within defined objectives and direction
The incumbent must have a strong understanding of learning design and current technology industry practices to be able to advise the business on current solutions and to support the design and development of those solutions.
Effective consultation and communication skills
Proven ability to manage projects from intake to close
Strong planning, prioritization and time management skills
Flexibility to adapt to a variety of tasks and functions and changing priorities
Excellent analytical, planning, project management and organizational skills
Ability to work energetically and creatively in a dynamic team environment
Strong graphic design and video editing skills
Creative with a growth mindset
Stays on top of new development and delivery technology and trends
Highly proficient in developing presentations in PowerPoint
Experience with learning management systems
Strong sense of self awareness, confidence and authenticity
Strong verbal, grammar, and written communication skills

Desirable Experience/Skills

Previous experience working in Financial Services
Previous Contact Centre experience
Bilingual (French/English) language skills
Previous experience working with an LMS system
Prior experience in training delivery, and facilitation

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s): Canada : Ontario : Toronto

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More about this job

Responsibilities

Design, develop, and deliver blended learning solutions for front-line Operations employees, including e-learning, instructor-led training, simulations, videos, and performance support materials. Coordinate implementation and LMS administration, assess learning effectiveness, maintain training content, and improve programs in collaboration with subject matter experts and business stakeholders.

Requirements

A college or university degree, preferably in Adult Education, Training, or Human Resources, and 2–4 years of work experience are preferred; the role also calls for at least two years of instructional design experience and two years using e-learning authoring and video creation tools. Candidates should bring strong communication, consultation, project management, planning, analytical, graphic design, and video editing skills, along with LMS experience and the ability to adapt to changing priorities.

Skills

Instructional Design
Needs Analysis
Learning Experience Design
E-Learning Development
Video Creation and Editing
Articulate 360
Rise
Vyond
Adobe Creative Suite
Learning Management Systems
Project Management
Facilitation
Graphic Design
Assessment Design
Data Analysis
PowerPoint

Benefits

Career Development Courses
Retirement Savings Support
Well-Being Benefits
Workspace Flexibility

Visa sponsorship

Not detected in the job text

Keywords

ADDIE
Instructional Design
Learning Experience Design
Needs Analysis
Blended Learning
E-Learning
Instructor-Led Training
Virtual Instructor-Led Training
Microlearning
Gamified Learning
Performance Support
Articulate 360
Rise
Vyond
Adobe Creative Suite
InDesign
PowerPoint
Learning Management System
Train-the-Trainer
Facilitation
Assessment Design
Accessibility Requirements
Learning Analytics
Continuous Improvement
Operations
Financial Services
Contact Centre
Operational Risk
AML/ATF
Sanctions Compliance

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