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Added 1 hour ago
CD
Neuropsychologue
Clinique de santé inclusive Vivago
Montreal, QC
- Full-time
Se tenir à jour quant aux avancées en neuropsychologie et en neurosciences cliniques
Added 1 day ago
T
Gestionnaire en génie logiciel (Expériences interactives) | Software Engineering Manager (Interactive Experiences)
TAIT
Montreal, QC
- Full-time
…Notre approche de recrutement est volontairement agnostique quant aux outils : une expérience transférable avec Unity, openFrameworks, Processing, WebGL ou des environnements similaires est…
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Financial Planner - Sherbooke
TD
Sherbrooke, QC
- Full-time
Vous tenir à jour quant aux tendances et aux pratiques gagnantes du secteur afin de maintenir vos connaissances à la fine pointe.
Added 1 day ago
VA
Spécialiste approvisionnement et chaîne d’approvisionnement
Volatus Aerospace
Mirabel, QC
- Full-time
À l’occasion, l’employé pourra être appelé à faire preuve d’une certaine flexibilité quant à
Added 1 day ago
UO
APTPUO - Hiver 2027 - FEM6501A
University of Ottawa
Ottawa, ON · Social Sciences Building
- Part-time
…examinera également la façon dont les rôles et les attentes quant au genre sont aussi façonnés par des représentations concernant la classe, « la race » et l'ethnicité, la sexualité, l'âge,…
Added 1 day ago
T
Financial Planner - Sherbooke
TD
Sherbrooke, QC
- Full-time
Vous tenir à jour quant aux tendances et aux pratiques gagnantes du secteur afin de maintenir vos connaissances à la fine pointe.
Added 1 day ago
EG
GÉRANT DE MAGASIN/STORE MANAGER
EB Games Canada
Montreal, QC
- $40,000 to $50,000 CAD / year
- Full-time
…nous gardions notre titre de destination numéro un au Canada quant aux jeux, électroniques et articles de collection. Pour ce faire, en plus d’attirer et de retenir le meilleur talent du…
Added 1 day ago
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Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
RTX
Longueuil, QC
- Full-time
Une certaine flexibilité quant aux horaires de travail peut être requise afin de répondre aux priorités opérationnelles et à l’évolution des besoins de l’entreprise.
Added 2 days ago
HB
Trading Application Support Engineer: $180,000cad + Bonus (Quant Fund)
Hunter Bond
Montreal, QC
- Full-time
Added 2 days ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
Global Equity Derivatives (GED) is seeking a highly motivated Front Office Quant Engineer to design, develop, and maintain technology solutions that enhance the productivity and…
Added 2 days ago
BC
Director, Head of Equity Derivatives Risk Engineering
BMO Capital Markets
Toronto, ON
- Full-time
…professionalize current operations, then partner with their team, the quant group and the desks to define and deliver the next generation of the risk platform: faster, more resilient,…
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Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
Accompagner les gestionnaires et les équipes des Ressources humaines quant aux obligations en matière de relations de travail, aux cadres industriels et aux exigences de mise en œuvre des…
Added 2 days ago
B
Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
…professionalize current operations, then partner with their team, the quant group and the desks to define and deliver the next generation of the risk platform: faster, more resilient,…
Added 2 days ago
HB
Graduate Quant Developer / Quant Researcher - Up to $150,000 + Bonus + Benefits
Hunter Bond
Montreal, QC
- Full-time
🎓 Graduate Quant Developer / Quantitative Researcher
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Lead Rendering Programmer / Programmeur ou programmeuse en rendu Lead
NBCUniversal
Montreal, Quebec
- Full-time
Se tenir à jour quant aux avancées du rendu dans Unreal Engine et aux tendances de l’industrie en matière de graphisme temps réel.
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Senior Engine Programmer - Mobile / Programmeur ou programmeuse moteur senior - Mobile
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Montreal, Quebec
- Full-time
Se tenir à jour quant aux mises à jour mobiles d’Unreal Engine et aux changements apportés aux plateformes mobiles.
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Lead Engine Programmer / Programmeur ou programmeuse moteur Lead
NBCUniversal
Montreal, Quebec
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Se tenir à jour quant aux avancées d’Unreal Engine, aux tendances en architecture moteur et aux techniques de performance de bas niveau.
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Lead Tools Programmer / Programmeur ou programmeuse outils Lead
NBCUniversal
Montreal, Quebec
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Stay current with industry trends in tools development, automation, and developer experience.
Added 2 days ago
T
Associate – Front Office Quant Engineer
TD
Toronto, ON
- Full-time
Global Equity Derivatives (GED) is seeking a highly motivated Front Office Quant Engineer to design, develop, and maintain technology solutions that enhance the productivity and…
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Dr. Wilbert Keon School - Educator in School Setting, Temporary Replacement / Technicienne en service de garde et en milieu scolaire/ remplacement temporaire - 26 Hours/heures
Western Quebec School Board
Chapeau, QC
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Technicien des services sur site III
Moneris
Montreal, QC
- Full-time
Analyser des problèmes, formuler des recommandations quant aux causes profondes et aux mesures correctives, et toujours veiller à ce que les commerçants soient satisfaits de la résolution…
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MS
Client Financing Strategist (Front Desk Quant) (Hybrid) / Stratège du financement de la clientèle (analyste quantitatif·ve à la réception) (hybride)
Morgan Stanley
Montreal, QC
- Full-time
Client Financing is seeking a Front Desk Quant/Strat in Montreal to contribute to the research and development of client financing strats, with a focus on data analytics and the improvement…
Added 3 days ago
A
Senior Java Software Engineer
Artech
Mississauga, ON
- Contract
We are seeking a Senior Software Developer with deep Java technology expertise to work directly with our Fintech clients in the Spread Products space. This is a hybrid…
Added 3 days ago
MA
Oliver Wyman - Software Developer - Data & Analytics (DNA) - Montreal
Marsh Agency
Montreal, QC
- Full-time
…prendre leurs responsabilités en main et d’inspirer confiance quant à leur capacité à livrer les résultats attendus, en allant au-delà des attentes lorsque…
Added 3 days ago
S
Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
Strong analytical skills with ability to absorb qual and quant data in order to synthesize key challenges or learnings.

Tangerine

Manager, Client Insights - 18-month contract - Tangerine

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Experience: Minimum 3 years of progressive and hands-on Client Insights experience within Telco, Banking, Retail or Technology industry
Posting language: English
Posted: Oct 5, 2026

Original job description

Requisition ID: 268504

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

What You Will Be Doing

The Manager, Client Insights will be responsible for leading and contributing to strategic and analytics initiatives, focused on increasing Client quality, acquisition, primacy, and x-sell. This role will contribute to Tangerine’s Client strategy development by building analytic framework and conducting business/statistical analyses to identify opportunities to drive higher client engagement. The incumbent will possess an excellent balance of analytical and communication skills (i.e. a poet and a quant) and will support all aspects of Client & Product analytics.

Is this role right for you? In this role, you will be:

Analyze data from multiple sources (i.e. Client, Product, Transactions, Digital, CRM, Sentiment, Third-party) to uncover comprehensive insight to understand and articulate client behaviours and optimize Product & Campaign performance
Lead analytic projects to identify opportunities for our key focus areas:
- X-sell & Up-sell
- Product Engagement & Feature Utilization
- Client Retention
- Client Profitability
Campaign & Contact Optimization
Develop and maintain various scorecards for different stakeholders
Prepare monthly and quarterly performance reports/packages for executive audience
Conduct ad-hoc analyses to explain business anomalies, trends and support broader corporate initiatives
Championing a client- obsessed culture
Leveraging a growth mindset, embracing learning and continuous improvement
Contributing to a dynamic workplace fostering trust, integrity and inclusion
Removing obstacles to drive momentum across teams

Skills

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Minimum 3 years of progressive and hands-on Client Insights experience within Telco, Banking, Retail or Technology industry
Sound knowledge of banking and retail credit products
Experience in managing complex Client Insights projects end-to-end
Strong data mining skills with experience in manipulating large and complex data sets using with SQL, Big Query, SAS
Strong data visualization skills using tools such as Looker Studio and Tableau
Expert user of PowerPoint and Excel
Experienced with Excel/spreadsheet automation
Ability to explain complex analytic concepts and findings to non-technical audience
Ability to clearly articulate “so what?” both in writing and verbally
Comfort and confidence adapting to new tools and ways of working
AI fluency
A craving to contribute to a high-performing team
Ability to drive results in periods of change
Track record of fostering an inclusive culture

What's in it for you?

You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
We are creating something game changing and you get to make your mark on it.
You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*
Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Apply About employer

More about this job

Responsibilities

Lead and contribute to client and product analytics initiatives that identify opportunities to improve client acquisition, engagement, retention, profitability, cross-selling, and campaign performance. Develop analytic frameworks and scorecards, prepare executive performance reports, and conduct analyses that explain trends and support business decisions.

Requirements

Requires at least three years of progressive, hands-on client insights experience in banking, telecommunications, retail, or technology, along with knowledge of banking and retail credit products. Candidates should have experience managing complex analytics projects, working with large datasets and the listed data and visualization tools, and communicating analytical findings clearly to non-technical audiences.

Skills

Client Insights
Data Mining
SQL
BigQuery
SAS
Data Visualization
Looker Studio
Tableau
PowerPoint
Excel
Spreadsheet Automation
Statistical Analysis
Client and Product Analytics
Project Management
Communication
AI Fluency

Benefits

Pension
Benefits Programs
Online and In-Person Learning Experiences

Visa sponsorship

Not detected in the job text

Keywords

Client Insights
Client Analytics
Product Analytics
Client Strategy
Client Acquisition
Client Engagement
Client Retention
Client Profitability
Cross-Selling
Upselling
Product Engagement
Feature Utilization
Campaign Optimization
Contact Optimization
Client Quality
Banking
Retail Credit Products
Data Mining
SQL
BigQuery
SAS
Looker Studio
Tableau
PowerPoint
Excel
Spreadsheet Automation
Statistical Analysis
Scorecards
Data Visualization
AI Fluency

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