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Added 2 mins ago
W&
Senior Tax Specialist
Wilkinson & Company LLP
Belleville, ON
- $70,000 to $100,000 CAD / year
As a senior member of our Tax department, you will work closely with Partners, Managers, and other members of the Firm to deliver high-quality tax planning, compliance, and advisory…
Added 2 mins ago
W&
Senior Tax Specialist
Wilkinson & Company LLP
Trenton, NS
- $70,000 to $100,000 CAD / year
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Added 2 mins ago
W&
Senior Tax Specialist
Wilkinson & Company LLP
Kingston, ON
- $70,000 to $100,000 CAD / year
As a senior member of our Tax department, you will work closely with Partners, Managers, and other members of the Firm to deliver high-quality tax planning, compliance, and advisory…
Added 17 mins ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst to lead business analysis activities for large-scale digital initiatives, enterprise platform features, integrations, and the…
Added 17 mins ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
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RQ11734 – Business Analyst – Senior (Onsite)
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Added 17 mins ago
TR
Vice-président(e) exécutif(ve) (VPE)
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- Full-time
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Added 17 mins ago
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RQ11516 – Solutions Designer – Senior (Onsite)
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RQ11735 – Business Analyst – Senior (Onsite)
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Added 17 mins ago
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RQ11843 – Software Developer – Senior
S M Software Solutions Inc
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RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
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Added 46 mins ago
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Senior Associate, Account Transfers
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Added 1 hour ago
W&
Senior Tax Specialist
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- $70,000 to $100,000 CAD / year
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Added 1 hour ago
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Added 1 hour ago
MH
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Senior Administrative Assistant
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Make an impact with our Administration team as a Senior Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by supporting internal…
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Temporary Full-Time (FT) Night Registered Nurse (RN) - Forest Trail Peterborough
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Added 1 hour ago
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Senior Power BI Developer
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Advanced experience as a Senior BI Developer, Data Analytics Engineer, Data Engineer, or similar data-focused position.
Added 1 hour ago
DI
Senior iOS Mobile Developer
Dawn InfoTek
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We are currently seeking a highly skilled Senior iOS Developer / iOS Development Lead to join our dynamic team and support one of our major banking clients.
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
We're at an exciting point: agentic automation is moving from prototype to production, and we need a senior engineer who can own high-impact work end-to-end. You'll turn ambiguous goals…

Tangerine

Manager, Investments - Tangerine

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Requisition ID: 278859

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

What You Will Be Doing

The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible for the frontline sales team and executing on our mission to Coach, Educate and Enable Canadians to become better investors along with optimizing investment fund sales and customer service execution across all channels.

Is this role right for you? In this role, you will be:

Translate the investments business mid-term plan for asset growth into an annualized plan for the frontline sales team and strategically align individual and team incentives to achieve targets.
Manage and optimize resource allocation for inbound and outbound service and sales activities.
Create programs that drive engagement and develop the team’s ability to deliver on our departmental mission.
Lead, coach and develop teams, bringing energy and passion for the business.
Conduct performance assessments with reports at least semi-annually.
Drive customer service excellence across all channels and maintain an infrastructure to measure, evaluate, evolve and optimize customer service delivery.
Collaborate with stakeholders interdepartmentally and cross-functionally to optimize business operations, achieve targeted service levels and execute on projects and initiatives.
Responsible to coordinate regulatory compliance training and ensure all Sales team activities and dialogue is in compliance with regulatory standards.
Responsible to maintain business continuity planning and processes for the frontline sales team.
Inform Senior Management on key issues, objectives and overall status of the sales team and contribute to the investments business strategy and mid-term business planning processes.
Share the Management On Duty (MOD) responsibility with the peer group and provide/coordinate second-level support for the frontline sales team.
Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.
Championing a client- obsessed culture
Leveraging a growth mindset, embracing learning and continuous improvement
Contributing to a dynamic workplace fostering trust, integrity and inclusion
Removing obstacles to drive momentum across teams
Leading a high performing team through times of change
Supporting teams through transformation activities
Other duties as assigned.

Skills

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

University or College Degree
3+ years of related work experience, preferably in Financial Services and/or Contact Centre environments
2+ years of leadership and management experience
Completion of Investment Funds in Canada course (IFC)
Expert knowledge in Sales and Customer Service fundamentals
Bilingualism (French/English) is an asset
AI fluency
A craving to contribute to a high-performing team
Ability to drive results in periods of change
Track record of fostering an inclusive culture

What's in it for you?

You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
We are creating something game changing and you get to make your mark on it.
You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*
Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Apply About employer

More about this job

Responsibilities

Lead and develop a team of Investment Fund Associates, translating investment growth plans into sales targets and optimizing resources, incentives, and customer service across channels. Ensure regulatory compliance and business continuity, collaborate across departments, and report on team performance while contributing to business strategy and change initiatives.

Requirements

A university or college degree, at least three years of related experience, two or more years of leadership experience, and completion of the Investment Funds in Canada course are requested. Candidates should have expert sales and customer service knowledge, AI fluency, the ability to drive results through change, and a record of fostering an inclusive culture; French-English bilingualism is an asset.

Skills

Investment Sales
Sales Planning
Team Leadership
Coaching And Development
Customer Service
Resource Allocation
Performance Management
Regulatory Compliance
Anti-Money Laundering
Business Continuity Planning
Stakeholder Collaboration
Change Management
Investment Funds
Financial Services
Contact Centre Operations
Inclusive Leadership

Benefits

Pension
Benefits Programs
Online And In-Person Learning Experiences

Visa sponsorship

Not detected in the job text

Keywords

Tangerine Investments
Investment Fund Associates
Investment Funds In Canada (IFC)
Investment Fund Sales
Asset Growth
Frontline Sales
Sales Planning
Sales Incentives
Customer Service
Contact Centre
Financial Services
Team Leadership
Coaching
Performance Assessments
Resource Allocation
Regulatory Compliance
Anti-Money Laundering (AML)
Anti-Terrorist Financing
Sanctions Policy
Business Continuity Planning
Management On Duty (MOD)
Service Level Management
Business Strategy
Change Management
AI Fluency
Inclusive Culture
French-English Bilingualism

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