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Enterprise Business Development Representative

  • ON, Canada
  • Toronto, ON, M7A 2A5, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

<p><strong>About&nbsp;the&nbsp;Role</strong></p><p>TapMango is seeking a driven and strategic Enterprise Business Development Representative (BDR) to pioneer our growing mid-market sales motion. In this role, you'll be responsible for generating high-quality pipeline by engaging senior decision makers at multi-location brands across restaurants, retail, health &amp; beauty, and fitness.</p><p>This is not a high-volume, spray-and pray outbound role. You'll focus on thoughtful, personalized outreach and meaningful conversations with real operators who care about customer retention, repeat visits, and revenue growth.</p><p><strong>Work Location</strong></p><p>This position starts as hybrid: 2 days per week in our office at Yonge &amp; Sheppard, Toronto. As you ramp up and hit your stride, the role is expected to transition to fully remote within 6 months to 1 year.</p><p><strong>Salary:</strong> CAD&nbsp;80k&nbsp;base&nbsp;+&nbsp;uncapped&nbsp;commissions&nbsp;</p><p><strong>What You&rsquo;ll Do</strong></p><p>&bull;&nbsp;Own&nbsp;top-of-funnel&nbsp;pipeline&nbsp;creation&nbsp;through&nbsp;strategic&nbsp;outbound&nbsp;prospecting&nbsp;into&nbsp;defined&nbsp;mid-market&nbsp;segments&nbsp;(typically&nbsp;5&ndash;50+&nbsp;locations)</p><p>&bull;&nbsp;Research&nbsp;target&nbsp;accounts&nbsp;to&nbsp;personalize&nbsp;outreach&nbsp;and&nbsp;demonstrate&nbsp;a&nbsp;strong&nbsp;understanding&nbsp;of&nbsp;each&nbsp;prospect&rsquo;s&nbsp;business</p><p>&bull;&nbsp;Engage&nbsp;senior&nbsp;stakeholders&mdash;including&nbsp;Owners,&nbsp;Founders,&nbsp;CMOs,&nbsp;and&nbsp;Operations&nbsp;leaders&mdash;in&nbsp;value-driven&nbsp;conversations</p><p>&bull; Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery</p><p>&bull;&nbsp;Book&nbsp;qualified&nbsp;discovery&nbsp;meetings&nbsp;for&nbsp;Account&nbsp;Executives&nbsp;and&nbsp;ensure&nbsp;strong&nbsp;handoff&nbsp;context</p><p>&bull;&nbsp;Maintain&nbsp;accurate&nbsp;CRM&nbsp;activity,&nbsp;pipeline&nbsp;tracking,&nbsp;and&nbsp;reporting</p><p>&bull;&nbsp;Collaborate&nbsp;closely&nbsp;with&nbsp;Account&nbsp;Executives,&nbsp;Marketing,&nbsp;and&nbsp;Sales&nbsp;Leadership&nbsp;to&nbsp;refine&nbsp;messaging&nbsp;and&nbsp;targeting</p><p>&bull;&nbsp;Continuously&nbsp;test,&nbsp;iterate,&nbsp;and&nbsp;improve&nbsp;outbound&nbsp;sequences,&nbsp;messaging,&nbsp;and&nbsp;vertical-specific&nbsp;approaches</p><p>&nbsp;</p><p><strong>What We&rsquo;re Looking For</strong></p><p>&bull;&nbsp;1&ndash;3+&nbsp;years&nbsp;of&nbsp;BDR/SDR&nbsp;experience,&nbsp;ideally&nbsp;selling&nbsp;into&nbsp;mid-market&nbsp;or&nbsp;SMB+&nbsp;accounts</p><p>&bull;&nbsp;Confidence&nbsp;and&nbsp;professionalism&nbsp;speaking&nbsp;with&nbsp;senior&nbsp;decision&nbsp;makers</p><p>&bull;&nbsp;Strong&nbsp;written&nbsp;and&nbsp;verbal&nbsp;communication&nbsp;skills&nbsp;with&nbsp;an&nbsp;emphasis&nbsp;on&nbsp;personalization</p><p>&bull;&nbsp;Curious,&nbsp;coachable,&nbsp;and&nbsp;resilient&nbsp;mindset&nbsp;with&nbsp;a&nbsp;desire&nbsp;to&nbsp;grow&nbsp;in&nbsp;sales</p><p>&bull;&nbsp;Highly&nbsp;organized&nbsp;and&nbsp;comfortable&nbsp;managing&nbsp;multiple&nbsp;accounts&nbsp;and&nbsp;outreach&nbsp;efforts</p><p>&bull;&nbsp;Metrics-driven&nbsp;with&nbsp;a&nbsp;strong&nbsp;sense&nbsp;of&nbsp;ownership&nbsp;and&nbsp;accountability</p><p>&bull;&nbsp;Experience&nbsp;selling&nbsp;SaaS,&nbsp;martech,&nbsp;fintech,&nbsp;or&nbsp;restaurant/retail&nbsp;technology&nbsp;is&nbsp;a&nbsp;strong&nbsp;asset</p><p>&nbsp;</p><p><strong>About TapMango</strong></p><p>At&nbsp;TapMango,&nbsp;we&nbsp;provide&nbsp;companies&nbsp;with&nbsp;one&nbsp;of&nbsp;the&nbsp;highest&nbsp;quality&nbsp;customer&nbsp;engagement&nbsp;platforms&nbsp;on&nbsp;the&nbsp;market.&nbsp;We&rsquo;re&nbsp;currently&nbsp;powering&nbsp;thousands&nbsp;of&nbsp;merchants&nbsp;across&nbsp;Canada,&nbsp;the&nbsp;US&nbsp;and&nbsp;Europe,&nbsp;and&nbsp;we&nbsp;have&nbsp;just&nbsp;begun!&nbsp;Our&nbsp;mission&nbsp;is&nbsp;to&nbsp;empower&nbsp;businesses&nbsp;to&nbsp;do&nbsp;3&nbsp;things;&nbsp;retain&nbsp;customers,&nbsp;upsell&nbsp;to&nbsp;existing&nbsp;customers,&nbsp;and&nbsp;acquire&nbsp;new&nbsp;customers.&nbsp;We&nbsp;provide&nbsp;merchants&nbsp;with&nbsp;all&nbsp;the&nbsp;necessary&nbsp;tools&nbsp;to&nbsp;run&nbsp;their&nbsp;very&nbsp;own&nbsp;loyalty&nbsp;program&nbsp;including&nbsp;an&nbsp;integrated&nbsp;suite&nbsp;of&nbsp;customized&nbsp;consumer&nbsp;facing&nbsp;technology,&nbsp;easy-to-use&nbsp;merchant&nbsp;tools,&nbsp;and&nbsp;automation&nbsp;algorithms,&nbsp;all&nbsp;aimed&nbsp;to&nbsp;enhance&nbsp;the&nbsp;customer&nbsp;experience.</p><p>&nbsp;</p><p><strong>Why Join our Team?</strong></p><p>Our&nbsp;platform&nbsp;is&nbsp;truly&nbsp;a&nbsp;game&nbsp;changer&nbsp;in&nbsp;the&nbsp;small&nbsp;business&nbsp;arena&nbsp;and&nbsp;we&nbsp;need&nbsp;your&nbsp;help&nbsp;to&nbsp;empower&nbsp;as&nbsp;many&nbsp;vendors&nbsp;as&nbsp;possible.&nbsp;TapMango&nbsp;helps&nbsp;merchants&nbsp;compete&nbsp;with&nbsp;larger&nbsp;chains,&nbsp;so&nbsp;you&nbsp;can&nbsp;feel&nbsp;good&nbsp;about&nbsp;supporting&nbsp;local&nbsp;businesses&nbsp;and&nbsp;a&nbsp;diverse&nbsp;economy.&nbsp;Join&nbsp;a&nbsp;fun&nbsp;team&nbsp;with&nbsp;an&nbsp;amazing&nbsp;culture,&nbsp;tons&nbsp;of&nbsp;opportunities&nbsp;for&nbsp;growth&nbsp;and&nbsp;development,&nbsp;competitive&nbsp;pay&nbsp;and&nbsp;lots&nbsp;more!</p><p>&nbsp;</p><p><strong>What&nbsp;We&nbsp;Offer</strong></p><ul><li>Generous&nbsp;time&nbsp;off&nbsp;plan</li><li>Salary:&nbsp;CAD&nbsp;80k&nbsp;base&nbsp;+&nbsp;Uncapped&nbsp;Commissions</li><li>Hybrid&nbsp;work&nbsp;-&nbsp;we&nbsp;will&nbsp;to&nbsp;assist&nbsp;with&nbsp;making&nbsp;your&nbsp;remote&nbsp;office&nbsp;space&nbsp;as&nbsp;comfortable&nbsp;as&nbsp;possible</li><li>Continuous&nbsp;virtual&nbsp;coaching&nbsp;and&nbsp;support</li><li>Comprehensive&nbsp;health&nbsp;benefits</li><li>Subsidized&nbsp;gym&nbsp;membership</li><li>Performance&nbsp;recognition</li><li>Professional&nbsp;development&nbsp;program</li><li>Growth&nbsp;opportunities&nbsp;(we&nbsp;really&nbsp;mean&nbsp;it!)</li></ul><p>&nbsp;</p><p><em>TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</em></p><p><strong><em>Notice&nbsp;Regarding&nbsp;Automated&nbsp;Decision-Making:</em></strong></p><p><em>For this role TapMango does not use artificial intelligence, machine learning, or automated decision-making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team.</em></p><p><strong><em>Why&nbsp;This&nbsp;Role&nbsp;Is&nbsp;Open</em></strong><em>&nbsp;As&nbsp;TapMango&nbsp;continues&nbsp;to&nbsp;grow,&nbsp;we're&nbsp;excited&nbsp;to&nbsp;expand&nbsp;our&nbsp;team!&nbsp;This&nbsp;is&nbsp;an&nbsp;existing&nbsp;role&nbsp;with&nbsp;a&nbsp;new&nbsp;opening,&nbsp;offering&nbsp;a&nbsp;great&nbsp;opportunity&nbsp;to&nbsp;join&nbsp;a&nbsp;growing&nbsp;team,&nbsp;make&nbsp;an&nbsp;impact,&nbsp;and&nbsp;contribute&nbsp;to&nbsp;our&nbsp;continued&nbsp;success.</em></p>
More about this job

Responsibilities

You will be responsible for generating high-quality pipeline by engaging senior decision makers at mid-market brands through strategic outbound prospecting. You will also conduct value-driven discovery meetings and maintain accurate CRM activity to support the sales team.

Requirements

The ideal candidate has 1-3+ years of BDR/SDR experience, preferably in SaaS or related technology sectors. You must possess strong communication skills, a resilient mindset, and the ability to engage senior stakeholders effectively.

Skills

  • Business development
  • Outbound prospecting
  • Pipeline creation
  • Sales
  • Lead generation
  • CRM management
  • Communication
  • Strategic planning
  • Discovery meetings
  • Account management
  • SaaS
  • Martech
  • Fintech
  • Negotiation
  • Relationship building

Benefits

  • Generous time off plan
  • Uncapped commissions
  • Comprehensive health benefits
  • Subsidized gym membership
  • Performance recognition
  • Professional development program
  • Growth opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Software
  • Technology
  • Marketing

Keywords

  • Enterprise Business Development Representative
  • SaaS
  • Martech
  • Fintech
  • Outbound prospecting
  • Pipeline generation
  • CRM
  • Mid-market sales
  • Customer engagement
  • Lead qualification
  • Account Executives
  • Sales strategy
  • Business development
  • Retention
  • Revenue growth
  • BDR
  • SDR
  • Strategic outreach
  • Discovery
  • Sales metrics

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