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Taproot Community Support Services

Community Support Worker, Full-Time

Surrey, BC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Bloom program is a non traditional style day program for Community Living British Columbia (CLBC) eligible adults who are over the age of 19. This program has capacity to serve 25-30 persons served. The Bloom Community Inclusion (CI) program will be located in the vicinity of Central City in Surrey, BC. Bloom CI will be open for service 7 days a week, from 9:00 am to 9:00 pm (except for statutory holidays). The Bloom program intends to promote the active and meaningful participation of individuals with diverse abilities in all aspects of community life. By doing so, this fosters equity, accessibility, and respect. Bloom's programming will help adults in service to achieve an enhanced quality of life, receive personalized supports and gain access to new opportunities such as employment, volunteer placements and a sense of belonging.

The Position

The Community Support Worker identifies and provides specialized supports and interventions for persons with developmental disabilities, FAS/FAE and/or Autism Spectrum Disorder in an accredited agency. Supports and instruction focus on community inclusion skill development, social network and employment skills. The positions will provide services to clients within the new Surrey based Community Based Community Inclusion program.

Scheduling

Two (2) permanent full-time positions that will each work 37.5 hours per week

Monday through Friday 0830-1600

Note

While this role is posted and functions as a Full Time position, it may be coded as Part Time for payroll system purposes only. This internal designation will not affect scheduled hours, compensation, benefits, or entitlements.

In Your Role You Will

Initiate contact with referred individuals. Assist the manager with intake procedures, assess suitability for services, assess support needs and formulate service plans with individuals.
Make referrals to other programs, agencies and/or community resources as appropriate.
Assist individuals to plan goals and provides support in accessing community, skill development, employment skills, guidance and emotional support. Monitor their well being and provide feedback and support to families of clients and other stakeholders in their lives.
Recognize and analyze potential emergency situations and develop strategies to deal with them. Utilize their knowledge of persons with developmental disabilities, FAS/FAE and/or Autism Spectrum Disorder, develop service plans and front line instruction around crisis management, problem solving and community based instruction.
Develop the individual’s network of community resources, including natural supports, to increase support opportunities for community inclusion beyond (some examples: connecting with ride share to attend community activities; finding a gym buddy; establishing peer support at college; links to community support groups such as social skills, mental health and substance use supports).
Help individuals access resources in the community and provide referrals to services.
Assist individuals to obtain volunteer placements or employment, either directly or by coordinating with other agencies.
Support individuals who are active in addiction, unhoused, transient individuals with complex needs and have experience supporting individuals who may be complex and have many barriers
Provide services to Individuals who may require support with ADL’s, medication administration and other health related needs.
Provide information that helps individuals make better-informed choices.
Advocate for the individuals and assist them in self-advocacy.
Review individuals’ progress and make reports regarding their daily activities and progress.
Liaise with other agencies, professionals, Ministry staff and the community.
Develop Personalized Service Plans that are person centered and comprehensive in line with Dr. Shalock’s Quality of Life Indicators.
Think outside the box for possible solutions and finding available resources
Perform miscellaneous job-related duties as assigned.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree, diploma or certificate in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
Minimum of one year experience working with persons with a developmental disability and multiple complex needs.
Valid CPR/First Aid certificate (or ability to obtain prior to employment)
Valid Class 5 BC Driver’s License and current driver’s abstract (hiring subject to abstract review)
Non-Violent Crisis Intervention Certificate (i.e. MANDT) certification (or ability to obtain during probationary period)
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols and a code of ethics statement.
Must have consistent/reliable access to a computer/working printer/scanner/copier
Cellular phone with data plan (compensation provided for business use of personal device)

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information on Taproot Community Support Services visit our website: taproot.ca

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Provide specialized supports and interventions for adults with developmental disabilities, FAS/FAE, and Autism Spectrum Disorder to promote community inclusion. Responsibilities include developing personalized service plans, assisting with employment and volunteer placements, and coordinating with community resources.

Requirements

Requires a degree, diploma, or certificate in humanities, social work, or a related field, with at least one year of experience supporting individuals with complex needs. Must possess a valid Class 5 BC Driver's License and CPR/First Aid certification.

Skills

Crisis Management
Case Management
Community Inclusion
Person-Centered Planning
Advocacy
Medication Administration
Behavioral Intervention
Service Planning
Emotional Support
Interdisciplinary Collaboration

Benefits

Employee Ownership Trust
Profit-sharing Dividends
Paid Vacation
Health Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development
Job-related Training
Employee and Family Assistance Program
Long Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Developmental Disabilities
FAS/FAE
Autism Spectrum Disorder
Community Living British Columbia
CLBC
Non-Violent Crisis Intervention
MANDT
CPR
First Aid
Quality of Life Indicators
Person-Centered Planning
ADLs
Community Inclusion
Social Work
B Corp

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