Jobs in Canada

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Added 2 hours ago
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Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 3 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
College Diploma in Business and/or Logistics and Supply Chain Management preferred
Added 3 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Vancouver, BC
- Full-time
…risks. Install security measures and operate software to protect systems and information infrastructure, including firewalls and encryption programs. Document issues as they arise and…
Added 3 hours ago
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Business Intelligence Specialist
ABB
Milton, ON
- Full-time
Experience working with Salesforce CRM, Account Engagement (Pardot), and other business systems that support reporting, analytics, and operational processes.
Added 3 hours ago
TT
Senior Business Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Business Analyst with a recognized business analysis certification: CBAP, PMI-PBA, CCBA, or BCS Certificate in Business Analysis Practice. The successful candidate will have…
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 4 hours ago
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SFMC (Salesforce Marketing Cloud) Business Analyst
LTM
ON · Ontario, Canada
- $130,000 to $150,000 CAD / year
- Full-time
Job Title : Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 4 hours ago
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Salesforce Business Analyst
Cognizant
Toronto, ON
- Full-time
As a Salesforce Business Systems Analyst (BSA), you will make an impact by working closely with business and technical teams to gather requirements, design solutions, and support the…
Added 4 hours ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 5 hours ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 5 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- Full-time
Strong understanding of business principles, systems improvement and testing, and software development methodologies and standards
Added 5 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 5 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- Full-time
Strong understanding of business principles, systems improvement and testing, and software development methodologies and standards
Added 6 hours ago
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Contracts & Contingent WF Analyst
Airswift
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Monitor Workforce Reporting and Data Analytics Prepare and maintain workforce reports, dashboards, and metrics using Excel, SharePoint, Power BI, and other business systems.
Added 6 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
…risks. Install security measures and operate software to protect systems and information infrastructure, including firewalls and encryption programs. Document issues as they arise and…
Added 6 hours ago
A
Contingent Workforce Coordinator
Airswift
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…requirements, and preparing complete documentation for handoff to the Analyst for contract…
Added 6 hours ago
MA
Senior IT Business Analyst (Insurance)
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 6 hours ago
MA
Actuarial Analyst – 2026 & 2027 New Grads - Montreal
Marsh Agency
Montreal, QC
- Full-time
…the office. The below listed teams are looking for Actuarial Analyst (2026 & 2027 New…
Added 7 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 7 hours ago
TI
QA Analyst
Tecsys Inc.
Remote, Canada
- Remote
As a QA Analyst on our Integration team, you’ll test the APIs, transformation layers and data flows that move orders, inventory and shipments between Tecsys and third-party systems, and…
Added 7 hours ago
BP
Data Analyst
Bondi Produce and Specialty Foods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Analyst with a dotted line to VP, Finance, the Data Analyst shall handle the analysis and interpretation of market data. The Data Analyst will work closely with…
Added 8 hours ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Marsh is seeking an experienced IAM RBAC Business Solutions Lead to establish, own, and lead our enterprise-wide Role-Based Access Control (RBAC) function.
Added 8 hours ago
MG
Business Systems Analyst, Clinical Informatics
Michael Garron Hospital
Toronto, ON
- Full-time
The Business Systems Analyst, in partnership with other members of the Information technology team, is responsible for system/operational maintenance, project implementations and end user…
Added 8 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 8 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)

Taproot Community Support Services

Director of Information Technology

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our Support Office provides the systems, data and services that help our programs do their best work. As we grow, we are looking for a Director of Information Technology to lead our technology strategy, information systems and IT operations.

Role Description

Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that matters most: bringing case management onto one system, connecting our systems and data, building reporting leaders can rely on, strengthening SharePoint and digital records, and helping Taproot adopt AI thoughtfully and responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we serve.

Schedule:

One (1) permanent, full-time position available, working 40 hours per week:

Hours, e.g. 0830-1630 Monday through Friday

Some travel is required.

In your Role You WIll

Manage/oversee a number of areas that include:

Strategy & Team Leadership

Develop and deliver an IT and digital strategy that aligns with organizational goals, and develop and manage the IT budget, including yearly licence and cloud cost reviews.

Lead and develop the IT team, including system administrators and a data analyst: setting clear priorities, assigning work, coaching, and supporting performance and growth.

Lead several cross-functional projects at once using structured project management, and lead change management with HR, Quality and programs to support successful adoption.

Systems, Data & AI

Oversee core systems, including Microsoft 365/SharePoint, ShareVision, Inclusion and iTacit, and lead system implementation, integration and data migration.

Lead SharePoint structure, permissions and governance, and support digital records management.

Oversee organizational reporting and dashboards in Microsoft Fabric and Power BI, and set up data governance.

Optimize systems and workflows to reduce manual work, using automation and AI where it adds value, and lead the responsible adoption of AI, including Microsoft Copilot.

Infrastructure, Security & Support

Oversee the helpdesk and ticketing system, set and monitor service level agreements (SLAs), and report IT metrics to management.

Manage security and IT software, including endpoint detection and response (EDR) and antivirus, as well as backup, disaster recovery and business continuity planning.

Oversee IT hardware and asset management (laptops, desktops, cellphones and printers), including purchasing, tracking and lifecycle management.

Establish IT policies that safeguard our data and meet legal, privacy and accreditation requirements.

Vendors & Relationships

Manage IT and telecommunications vendors, and keep a central record of contracts, renewal dates and costs.

Represent Taproot at meetings and build positive relationships with internal and external stakeholders.

Perform miscellaneous job-related duties as required.

A complete and detailed list of key responsibilities can be available at time of interview.

*** Before confirming employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary by province and sector, and the Program Hiring Team will communicate them.

As an Ideal Candidate You Possess

A bachelor’s degree in Computer Science, Information Technology or a related field.

Minimum of 5 years of experience in IT management or a similar role, with a track record of leading successful projects, including a large system implementation or digital transformation.

Strong experience with Microsoft 365 and Azure, including SharePoint Online, and with system integration and data migration.

Working knowledge of Microsoft Fabric and Power BI, and a solid understanding of data governance.

Hands-on experience rolling out generative AI tools such as Microsoft Copilot.

Strong knowledge of cyber security, risk management and compliance.

Excellent team leadership, project management and change management skills, with the ability to explain technology in plain language.

Project management certification, change management training, and experience in community social services or health care are assets.

Valid Class 5 Driver’s License and clean driver’s abstract.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services, visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls, please. We will notify only candidates selected for an interview.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Taproot’s IT strategy, team, budget, systems, data, infrastructure, cybersecurity, and vendor relationships. Oversee system implementation and integration, reporting and data governance, digital records, service support, and responsible adoption of automation and AI.

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or a related field, and at least five years of IT management or similar experience, including successful project leadership. Candidates should have strong Microsoft 365, Azure, SharePoint, integration, data migration, cybersecurity, and leadership experience; a valid Class 5 driver’s license and clean driver’s abstract are also required.

Skills

IT Strategy
Team Leadership
Project Management
Change Management
Microsoft 365
Azure
SharePoint Online
System Integration
Data Migration
Microsoft Fabric
Power BI
Data Governance
Generative AI
Cybersecurity
Risk Management
Vendor Management

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Strategy
IT Budget
Microsoft 365
Azure
SharePoint Online
ShareVision
Inclusion
iTacit
Microsoft Fabric
Power BI
Data Governance
System Implementation
System Integration
Data Migration
Digital Records Management
Generative AI
Microsoft Copilot
Automation
Cybersecurity
Endpoint Detection and Response
Antivirus
Backup and Disaster Recovery
Business Continuity Planning
Helpdesk
Service Level Agreements
IT Asset Management
Project Management
Change Management
Vendor Management

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Work requirements

Jobs in Canada