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Added 2 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 mins ago
C
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Toronto, ON
- Full-time
…ensuring consistent quality, client satisfaction, and commercial…
Added 32 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 32 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 32 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 32 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 32 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 32 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 32 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 1 hour ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
…pragmatique des activités liées au recrutement, à la gestion de la performance, à la rémunération, à la gestion des talents et aux relations avec les…
Added 1 hour ago
M
Executive Assistant
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
Performs as the first point of contact of the Chief Operating Officer or Vice President, or Executive Director to other senior staff, business partners and associates, and other EMC…
Added 1 hour ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 1 hour ago
GT
Goway FAM and Executive Travel Planner
Goway Travel
Toronto, ON
- Full-time
…end-to-end travel arrangements across our global team. You will book business travel, executive trips, staff events, personal travel, and Goway FAMs while negotiating discounted rates with…
Added 1 hour ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
Saskatoon, SK
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 1 hour ago
WI
Director, Geotechnical Engineering Prairies & North
WSP in Canada
AB · Edmonton, AB
- Full-time
As Director, Geotechnical Engineering – Prairies & North, you will have the opportunity to build on the strength of our existing team, develop our people, expand our capabilities, and…
Added 1 hour ago
AI
VP Aviation & Chief Pilot
AIRmarket Inc.
AB · Edmonton, AB
- Full-time
Added 1 hour ago
RH
Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 1 hour ago
C
Sales Associate III
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
C
Sales Associate II
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 hours ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…appeal calendar planning) with open-ended relationship and business development work (partnerships, community activation, brand…
Added 2 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 2 hours ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
As a Regional Director, Client Relationships,Western Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 2 hours ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 2 hours ago
NB
Director CIB Business Management
National Bank of Canada
Calgary, AB
- Full-time
As Director, Corporate & Investment Banking (CIB) Business Management within National Bank of Canada Capital Markets’ CIB group, you will be a senior partner to CIB leadership, responsible…
Added 2 hours ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake,…

Taproot Community Support Services

Director of Information Technology

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our Support Office provides the systems, data and services that help our programs do their best work. As we grow, we are looking for a Director of Information Technology to lead our technology strategy, information systems and IT operations.

Role Description

Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that matters most: bringing case management onto one system, connecting our systems and data, building reporting leaders can rely on, strengthening SharePoint and digital records, and helping Taproot adopt AI thoughtfully and responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we serve.

Schedule:

One (1) permanent, full-time position available, working 40 hours per week:

Hours, e.g. 0830-1630 Monday through Friday

Some travel is required.

In your Role You WIll

Manage/oversee a number of areas that include:

Strategy & Team Leadership

Develop and deliver an IT and digital strategy that aligns with organizational goals, and develop and manage the IT budget, including yearly licence and cloud cost reviews.

Lead and develop the IT team, including system administrators and a data analyst: setting clear priorities, assigning work, coaching, and supporting performance and growth.

Lead several cross-functional projects at once using structured project management, and lead change management with HR, Quality and programs to support successful adoption.

Systems, Data & AI

Oversee core systems, including Microsoft 365/SharePoint, ShareVision, Inclusion and iTacit, and lead system implementation, integration and data migration.

Lead SharePoint structure, permissions and governance, and support digital records management.

Oversee organizational reporting and dashboards in Microsoft Fabric and Power BI, and set up data governance.

Optimize systems and workflows to reduce manual work, using automation and AI where it adds value, and lead the responsible adoption of AI, including Microsoft Copilot.

Infrastructure, Security & Support

Oversee the helpdesk and ticketing system, set and monitor service level agreements (SLAs), and report IT metrics to management.

Manage security and IT software, including endpoint detection and response (EDR) and antivirus, as well as backup, disaster recovery and business continuity planning.

Oversee IT hardware and asset management (laptops, desktops, cellphones and printers), including purchasing, tracking and lifecycle management.

Establish IT policies that safeguard our data and meet legal, privacy and accreditation requirements.

Vendors & Relationships

Manage IT and telecommunications vendors, and keep a central record of contracts, renewal dates and costs.

Represent Taproot at meetings and build positive relationships with internal and external stakeholders.

Perform miscellaneous job-related duties as required.

A complete and detailed list of key responsibilities can be available at time of interview.

*** Before confirming employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary by province and sector, and the Program Hiring Team will communicate them.

As an Ideal Candidate You Possess

A bachelor’s degree in Computer Science, Information Technology or a related field.

Minimum of 5 years of experience in IT management or a similar role, with a track record of leading successful projects, including a large system implementation or digital transformation.

Strong experience with Microsoft 365 and Azure, including SharePoint Online, and with system integration and data migration.

Working knowledge of Microsoft Fabric and Power BI, and a solid understanding of data governance.

Hands-on experience rolling out generative AI tools such as Microsoft Copilot.

Strong knowledge of cyber security, risk management and compliance.

Excellent team leadership, project management and change management skills, with the ability to explain technology in plain language.

Project management certification, change management training, and experience in community social services or health care are assets.

Valid Class 5 Driver’s License and clean driver’s abstract.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services, visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls, please. We will notify only candidates selected for an interview.

Apply About employer

More about this job

Responsibilities

Lead Taproot’s IT strategy, team, budget, systems, data, infrastructure, cybersecurity, and vendor relationships. Oversee system implementation and integration, reporting and data governance, digital records, service support, and responsible adoption of automation and AI.

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or a related field, and at least five years of IT management or similar experience, including successful project leadership. Candidates should have strong Microsoft 365, Azure, SharePoint, integration, data migration, cybersecurity, and leadership experience; a valid Class 5 driver’s license and clean driver’s abstract are also required.

Skills

IT Strategy
Team Leadership
Project Management
Change Management
Microsoft 365
Azure
SharePoint Online
System Integration
Data Migration
Microsoft Fabric
Power BI
Data Governance
Generative AI
Cybersecurity
Risk Management
Vendor Management

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Strategy
IT Budget
Microsoft 365
Azure
SharePoint Online
ShareVision
Inclusion
iTacit
Microsoft Fabric
Power BI
Data Governance
System Implementation
System Integration
Data Migration
Digital Records Management
Generative AI
Microsoft Copilot
Automation
Cybersecurity
Endpoint Detection and Response
Antivirus
Backup and Disaster Recovery
Business Continuity Planning
Helpdesk
Service Level Agreements
IT Asset Management
Project Management
Change Management
Vendor Management

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