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Added 10 mins ago
C
Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
Our Procurement team helps CIBC make thoughtful, data-informed decisions that create value across the organization. As a Procurement Analyst, you'll support in-depth financial, procurement,…
Added 24 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
…leadership to translate financial results into actionable business insights and operational…
Added 39 mins ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
As a Business Intelligence Analyst in Cloud Support, you will play a key role in building, maintaining, and securing high-quality, single-source-of-truth (SSOT) data systems. Sitting at the…
Added 39 mins ago
R(
Allocation Analyst
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Join PENN. as an Allocation Analyst and bring your passion for fashion, products and customer trends into a role where data drives decisions.
Added 55 mins ago
VB
Senior Financial Analyst - 12 month contract
Vaco by Highspring
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Proven ability to analyze complex financial data and communicate insights effectively.
Added 1 hour ago
Senior Analyst, Ecommerce & Digital
Rogers Communications
Mississauga, ON
…how we make decisions as our eCommerce & Digital Analytics analyst. You'll work with Planning, Buying and Marketing to understand what drives performance and turn insights into action. Our…
Added 2 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…telecommunications. Our work is led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto,…
Added 2 hours ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Added 7 hours ago
WK
Plant Finance Analyst
WK Kellogg
Belleville, ON
- Full-time
As a Plant Financial Analyst, you’ll play an important role in supporting the day-to-day financial operations of the Belleville plant. This role is ideal for someone who enjoys working with…
Added 7 hours ago
SI
Business Intelligence Analyst
Spait Infotech
Canada
- Full-time
Collect, clean, validate, and analyze data from multiple sources.
Added 7 hours ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- Full-time
A GTA-based NFP organization is seeking a Senior Financial Analyst to join its finance team.
Added 7 hours ago
RH
Data Engineer
Robert Half
North Vancouver, BC
- $40 to $60 CAD / hour
- Contract
Our client is seeking a Senior Business Analyst / Data Engineer to support operational reporting, analytics, and business process improvements within a complex ERP environment. This is an…
Added 7 hours ago
AT
Lead Data Analyst
Altis Technology
Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
Are you a data-driven leader who enjoys turning complex information into meaningful insights? We're seeking a Data Analyst to join a national association supporting Canada's electricity…
Added 7 hours ago
RI
Associate Product Manager (Accounting)
Remarcable, Inc.
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
Collaborate closely with engineering pods and integration specialists to translate complex ERP data structures and accounting rules into intuitive software features.
Added 8 hours ago
RS
Data Analyst III
Ryder System, Inc.
Halifax, NS
- Full-time
The Data Analyst III role is to deliver a final business solution to the operations team through a Power Bi experience. The Data Analyst's technical skills will be put to the test as they…
Added 9 hours ago
MN
Client Data Analyst II
Mosaic North America
Toronto, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 9 hours ago
MN
Client Data Analyst II
Mosaic North America
Mississauga, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 9 hours ago
MN
Analytics and Insights Analyst (CPG)
Mosaic North America
Mississauga, ON
- Full-time
You will deliver data-driven insights that support category management and client initiatives. This is a client-facing role where you will analyze CPG and Retailer data, develop Power BI…
Added 9 hours ago
AC
Senior Actuarial Analyst, High Net Worth Pricing
Aviva Canada
Markham, ON
- Full-time
Are you passionate about uncovering insights within complex data and translating them into better business outcomes? Do you enjoy solving unique pricing challenges where every risk tells a…
Added 9 hours ago
AC
Senior Actuarial Analyst, Personal Pricing
Aviva Canada
Markham, ON
- Full-time
Are you passionate about using data to solve complex business challenges? Do you enjoy uncovering insights, testing new ideas, and turning analysis into action? Are you excited by the…
Added 10 hours ago
N
Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 10 hours ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
Collaborate closely with engineering pods and integration specialists to translate complex ERP data structures and accounting rules into intuitive software features.
Added 11 hours ago
FH
Business Analyst
Fraser Health
Surrey, BC
- Full-time
Are you passionate about using data to drive informed decision-making and improve healthcare services? Fraser Health is seeking a Business Analyst to support strategic planning, operational…
Added 11 hours ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 11 hours ago
A
Operational Risk Analyst Intern / Co-op – Winter 2027
Albourne
Toronto, ON
- $50,000 to $55,000 CAD / year
- Internship
The Operational Risk Analyst Intern / Co-op – Winter 2027 student supports Albourne’s Operational Due Diligence (ODD) team, with a primary focus on monitoring alternative investment funds…

Taproot Community Support Services

Director of Information Technology

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our Support Office provides the systems, data and services that help our programs do their best work. As we grow, we are looking for a Director of Information Technology to lead our technology strategy, information systems and IT operations.

Role Description

Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that matters most: bringing case management onto one system, connecting our systems and data, building reporting leaders can rely on, strengthening SharePoint and digital records, and helping Taproot adopt AI thoughtfully and responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we serve.

Schedule:

One (1) permanent, full-time position available, working 40 hours per week:

Hours, e.g. 0830-1630 Monday through Friday

Some travel is required.

In your Role You WIll

Manage/oversee a number of areas that include:

Strategy & Team Leadership

Develop and deliver an IT and digital strategy that aligns with organizational goals, and develop and manage the IT budget, including yearly licence and cloud cost reviews.

Lead and develop the IT team, including system administrators and a data analyst: setting clear priorities, assigning work, coaching, and supporting performance and growth.

Lead several cross-functional projects at once using structured project management, and lead change management with HR, Quality and programs to support successful adoption.

Systems, Data & AI

Oversee core systems, including Microsoft 365/SharePoint, ShareVision, Inclusion and iTacit, and lead system implementation, integration and data migration.

Lead SharePoint structure, permissions and governance, and support digital records management.

Oversee organizational reporting and dashboards in Microsoft Fabric and Power BI, and set up data governance.

Optimize systems and workflows to reduce manual work, using automation and AI where it adds value, and lead the responsible adoption of AI, including Microsoft Copilot.

Infrastructure, Security & Support

Oversee the helpdesk and ticketing system, set and monitor service level agreements (SLAs), and report IT metrics to management.

Manage security and IT software, including endpoint detection and response (EDR) and antivirus, as well as backup, disaster recovery and business continuity planning.

Oversee IT hardware and asset management (laptops, desktops, cellphones and printers), including purchasing, tracking and lifecycle management.

Establish IT policies that safeguard our data and meet legal, privacy and accreditation requirements.

Vendors & Relationships

Manage IT and telecommunications vendors, and keep a central record of contracts, renewal dates and costs.

Represent Taproot at meetings and build positive relationships with internal and external stakeholders.

Perform miscellaneous job-related duties as required.

A complete and detailed list of key responsibilities can be available at time of interview.

*** Before confirming employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary by province and sector, and the Program Hiring Team will communicate them.

As an Ideal Candidate You Possess

A bachelor’s degree in Computer Science, Information Technology or a related field.

Minimum of 5 years of experience in IT management or a similar role, with a track record of leading successful projects, including a large system implementation or digital transformation.

Strong experience with Microsoft 365 and Azure, including SharePoint Online, and with system integration and data migration.

Working knowledge of Microsoft Fabric and Power BI, and a solid understanding of data governance.

Hands-on experience rolling out generative AI tools such as Microsoft Copilot.

Strong knowledge of cyber security, risk management and compliance.

Excellent team leadership, project management and change management skills, with the ability to explain technology in plain language.

Project management certification, change management training, and experience in community social services or health care are assets.

Valid Class 5 Driver’s License and clean driver’s abstract.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services, visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls, please. We will notify only candidates selected for an interview.

Apply About employer

More about this job

Responsibilities

Lead Taproot’s IT strategy, team, budget, systems, data, infrastructure, cybersecurity, and vendor relationships. Oversee system implementation and integration, reporting and data governance, digital records, service support, and responsible adoption of automation and AI.

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or a related field, and at least five years of IT management or similar experience, including successful project leadership. Candidates should have strong Microsoft 365, Azure, SharePoint, integration, data migration, cybersecurity, and leadership experience; a valid Class 5 driver’s license and clean driver’s abstract are also required.

Skills

IT Strategy
Team Leadership
Project Management
Change Management
Microsoft 365
Azure
SharePoint Online
System Integration
Data Migration
Microsoft Fabric
Power BI
Data Governance
Generative AI
Cybersecurity
Risk Management
Vendor Management

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Strategy
IT Budget
Microsoft 365
Azure
SharePoint Online
ShareVision
Inclusion
iTacit
Microsoft Fabric
Power BI
Data Governance
System Implementation
System Integration
Data Migration
Digital Records Management
Generative AI
Microsoft Copilot
Automation
Cybersecurity
Endpoint Detection and Response
Antivirus
Backup and Disaster Recovery
Business Continuity Planning
Helpdesk
Service Level Agreements
IT Asset Management
Project Management
Change Management
Vendor Management

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