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Added 12 mins ago
PG
Salesforce Platform Support
Pacer Group
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
Job Title: Salesforce Platform Support Analyst
Added 12 mins ago
C
Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
· Software Development: Design, develop, test, and deploy high-quality, scalable, and maintainable code.
Added 12 mins ago
C
Apps Dev Intmd Programmer Analyst
Citi
Mississauga, ON
- Full-time
Software Development: Contribute to the design, development, testing, and deployment of high-quality, scalable, and maintainable code.
Added 12 mins ago
C
Apps Dev Intmd Programmer Analyst
Citi
Mississauga, ON
- Full-time
Junior software Engineer to deliver end to end development
Added 12 mins ago
C
Project Analyst Co-op- Winter 2027
CIBC
Toronto, ON
- Full-time
…through data, insights, and continuous improvement. As a Data Analyst Co-op, you’ll contribute to the ongoing evolution of CIBC’s Enterprise Project and Portfolio Management system,…
Added 12 mins ago
CT
L2 Analyst
Canadian Tire Corporation
Calgary, AB · Toronto, ON
- Full-time
Added 12 mins ago
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Analyst - Retirement consulting
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Montreal, QC
- Full-time
…external or internal parties or to use English applications or software as part of their…
Added 12 mins ago
EI
Sr Business Analyst
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Montreal, QC
- Contract
- Prior work in business analysis, systems analysis, software delivery, or a related role.
Added 27 mins ago
DI
Business Systems Analyst-Guidewire
Definity Insurance Company
Toronto, ON
- Full-time
…functional specifications for Guidewire platform initiatives. The Analyst, Business Systems works on the Guidewire Platform team within an Agile environment, managing backlogs, prioritizing…
Added 27 mins ago
C
Associate Business Systems Analyst
Co-operators
Calgary, AB · Guelph, ON · Regina, SK
- Full-time
As the Associate Business Systems Analyst, you will analyze business and user needs, document requirements, define system specifications, and support the delivery of technology solutions…
Added 56 mins ago
SI
Quality Assurance Analyst
Spait Infotech
Canada
- Full-time
Identify, document, track, and report software defects using bug-tracking tools.
Added 56 mins ago
Q
Senior GRC Analyst
Quantexa
Ottawa, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 1 hour ago
CT
Senior BI Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
As a Senior BI Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 1 hour ago
AL
Contract & Sales Analyst
Air Liquide
Calgary, AB · AB · Coquitlam, BC · Richmond, BC · Winnipeg, MB
- Full-time
Air Liquide Canada is seeking a Contract & Sales Analyst to join our team, specifically supporting the Life Sciences division with a focus on Healthcare / Medical Gases.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
Q
Senior GRC Analyst
Quantexa
Toronto, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 1 hour ago
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FIC Font Office Dev Analyst
Societe Generale
Montreal, QC
- Full-time
As a real-time Market Risk Dev and Support Analyst within GBTO/PRE/CFI, you will meet the needs of our traders in the fixed income markets. Your daily mission includes:
Added 1 hour ago
KL
Specialized Information Technology Analyst (Infrastructure)
Kativik llisarniliriniq
Montreal, QC
- Full-time
Under the supervision of the Computer Systems Coordinator, the Specialized Information Technology Analyst is responsible for analyzing, implementing, coordinating, and managing projects…
Added 1 hour ago
SI
Data Analyst
Spait Infotech
Canada
- Full-time
Added 1 hour ago
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Senior Security Analyst
SAP
Toronto, ON
- Full-time
…known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database,…
Added 1 hour ago
Information Systems Analyst
Hatch
Mississauga, ON
The Project Information Management group is seeking an Information Management Analyst new graduate with interests in Technology & Innovation, Digital Delivery and Advanced Data Management.…
Added 1 hour ago
M
RQ11656 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
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Sr Quality Assurance(QA) Analyst, is responsible for overseeing and managing the quality assurance (QA) processes for both manual and automated testing efforts. This role involves leading a…
Added 1 hour ago
Forward Deployed Detection and Response Consultant, Cyber Defence, National Security, Mandiant
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3 years of experience in SOC analyst, malware research, threat hunting, or similar roles, working with EDR and SIEM technologies.
Added 1 hour ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are hiring an AI Automation & Platform Engineer/Analyst to design and build the next generation of agent-driven workflows, automation systems, and internal tools.
Added 1 hour ago
XS
Security Analyst / Engineer / Architect
XChange Software Inc
Mississauga, ON
- Contract
Primary focus: Secure software delivery, application risk reduction, and developer enablement.

Taproot Community Support Services

Director of Information Technology

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our Support Office provides the systems, data and services that help our programs do their best work. As we grow, we are looking for a Director of Information Technology to lead our technology strategy, information systems and IT operations.

Role Description

Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that matters most: bringing case management onto one system, connecting our systems and data, building reporting leaders can rely on, strengthening SharePoint and digital records, and helping Taproot adopt AI thoughtfully and responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we serve.

Schedule:

One (1) permanent, full-time position available, working 40 hours per week:

Hours, e.g. 0830-1630 Monday through Friday

Some travel is required.

In your Role You WIll

Manage/oversee a number of areas that include:

Strategy & Team Leadership

Develop and deliver an IT and digital strategy that aligns with organizational goals, and develop and manage the IT budget, including yearly licence and cloud cost reviews.

Lead and develop the IT team, including system administrators and a data analyst: setting clear priorities, assigning work, coaching, and supporting performance and growth.

Lead several cross-functional projects at once using structured project management, and lead change management with HR, Quality and programs to support successful adoption.

Systems, Data & AI

Oversee core systems, including Microsoft 365/SharePoint, ShareVision, Inclusion and iTacit, and lead system implementation, integration and data migration.

Lead SharePoint structure, permissions and governance, and support digital records management.

Oversee organizational reporting and dashboards in Microsoft Fabric and Power BI, and set up data governance.

Optimize systems and workflows to reduce manual work, using automation and AI where it adds value, and lead the responsible adoption of AI, including Microsoft Copilot.

Infrastructure, Security & Support

Oversee the helpdesk and ticketing system, set and monitor service level agreements (SLAs), and report IT metrics to management.

Manage security and IT software, including endpoint detection and response (EDR) and antivirus, as well as backup, disaster recovery and business continuity planning.

Oversee IT hardware and asset management (laptops, desktops, cellphones and printers), including purchasing, tracking and lifecycle management.

Establish IT policies that safeguard our data and meet legal, privacy and accreditation requirements.

Vendors & Relationships

Manage IT and telecommunications vendors, and keep a central record of contracts, renewal dates and costs.

Represent Taproot at meetings and build positive relationships with internal and external stakeholders.

Perform miscellaneous job-related duties as required.

A complete and detailed list of key responsibilities can be available at time of interview.

*** Before confirming employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary by province and sector, and the Program Hiring Team will communicate them.

As an Ideal Candidate You Possess

A bachelor’s degree in Computer Science, Information Technology or a related field.

Minimum of 5 years of experience in IT management or a similar role, with a track record of leading successful projects, including a large system implementation or digital transformation.

Strong experience with Microsoft 365 and Azure, including SharePoint Online, and with system integration and data migration.

Working knowledge of Microsoft Fabric and Power BI, and a solid understanding of data governance.

Hands-on experience rolling out generative AI tools such as Microsoft Copilot.

Strong knowledge of cyber security, risk management and compliance.

Excellent team leadership, project management and change management skills, with the ability to explain technology in plain language.

Project management certification, change management training, and experience in community social services or health care are assets.

Valid Class 5 Driver’s License and clean driver’s abstract.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

Work/life balance

Learning and career development opportunities

Competitive wages and salaries

Paid vacation and benefits for eligible employees

Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia

Matching RRSP plan for eligible employees within Alberta

Professional development opportunities and job-related training

Employee and Family Assistance Program

Long Service Milestone rewards

Employee referral bonus program

A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services, visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls, please. We will notify only candidates selected for an interview.

Apply About employer

More about this job

Responsibilities

Lead Taproot’s IT strategy, team, budget, systems, data, infrastructure, cybersecurity, and vendor relationships. Oversee system implementation and integration, reporting and data governance, digital records, service support, and responsible adoption of automation and AI.

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or a related field, and at least five years of IT management or similar experience, including successful project leadership. Candidates should have strong Microsoft 365, Azure, SharePoint, integration, data migration, cybersecurity, and leadership experience; a valid Class 5 driver’s license and clean driver’s abstract are also required.

Skills

IT Strategy
Team Leadership
Project Management
Change Management
Microsoft 365
Azure
SharePoint Online
System Integration
Data Migration
Microsoft Fabric
Power BI
Data Governance
Generative AI
Cybersecurity
Risk Management
Vendor Management

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Strategy
IT Budget
Microsoft 365
Azure
SharePoint Online
ShareVision
Inclusion
iTacit
Microsoft Fabric
Power BI
Data Governance
System Implementation
System Integration
Data Migration
Digital Records Management
Generative AI
Microsoft Copilot
Automation
Cybersecurity
Endpoint Detection and Response
Antivirus
Backup and Disaster Recovery
Business Continuity Planning
Helpdesk
Service Level Agreements
IT Asset Management
Project Management
Change Management
Vendor Management

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