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Added 43 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 43 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. We have an ambitious growth strategy that means exceptional…
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 1 hour ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 5 hours ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. We have an ambitious growth strategy that means exceptional…
Added 6 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 10 hours ago
M
Analyst, Consulting Services
MNP
Regina, SK · Saskatoon, SK
- Full-time
Make an impact with our Consulting Team as an Analyst. This diverse team of professionals are inspired through innovation and take pride in developing strategies that make a positive impact…
Added 10 hours ago
A
Client Business Analyst I
Acosta
Toronto, ON
- Full-time
The Client Business Analyst I position is responsible for the operational support of a client, including responsibility for reporting, data collection, survey setup, and other adhoc…
Added 12 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 12 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. We have an ambitious growth strategy that means exceptional…
Added 12 hours ago
Technical Due Diligence Analyst
IREN
Vancouver, BC
The Technical Due Diligence Analyst will support IREN’s project financing, capital markets and strategic transactions by coordinating and preparing the technical information that lenders,…
Added 13 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 13 hours ago
I
Technical Due Diligence Analyst
IREN
Vancouver, BC
- Full-time
The Technical Due Diligence Analyst will support IREN’s project financing, capital markets and strategic transactions by coordinating and preparing the technical information that lenders,…
Added 13 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 13 hours ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Application Support Analyst to join our team and support Front Office platforms focused on deal capture, trade booking, trade lifecycle processing, and…
Added 14 hours ago
WK
Revenue Growth Analyst - Contractor
WK Kellogg Co
Mississauga, ON
- Part-time
…price and trade promotion optimization. The Revenue Growth Analyst will support the development of WK Kellogg expertise in pricing analytics to lead the development of our price pack…
Added 16 hours ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
The Home Share Coordinator (Quality Analyst - QA) oversees home share providers who, under an agreement with Taproot, share their home with a person(s) with a developmental disability. The…
Added 16 hours ago
Payment and Control Analyst
Department of Finance
Winnipeg, MB
…languages and perspectives drives a high standard of service and…
Added 16 hours ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
As the Financial Analyst, FP&A – Gross Margin, you will play a key role in building out the FP&A function. You will be supporting our cross-functional business partners, with a focus…
Added 16 hours ago
BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
Added 16 hours ago
Access Analyst
Department of Finance
Winnipeg, MB
…languages and perspectives drives a high standard of service and…
Added 17 hours ago
AE
Financial Analyst, FP&A – Gross Margin
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Financial Analyst, FP&A – Gross Margin, you will play a key role in building out the FP&A function. You will be supporting our cross-functional business partners, with a focus…
Added 17 hours ago
BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
Added 17 hours ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
…government, private and institutional clients who choose us for our innovation, execution, and…

Taproot Community Support Services

Director of Information Technology, Full-Time

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 900-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our Support Office provides the systems, data and services that help our programs do their best work. As we grow, we are looking for a Director of Information Technology to lead our technology strategy, information systems and IT operations.

The Position

Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that matters most: bringing case management onto one system, connecting our systems and data, building reporting leaders can rely on, strengthening SharePoint and digital records, and helping Taproot adopt AI thoughtfully and responsibly. You’ll lead a team of system administrators and a data analyst, partner with external IT providers, and see your work make a real difference for our staff and the people we serve.

Schedule

One (1) permanent, full-time position available, working 40 hours per week:

Hours, e.g. 0830-1630 Monday through Friday
Some travel is required.

In Your Role You Will

Manage / Oversee a Number Of Areas That Include

Strategy & Team Leadership

Develop and deliver an IT and digital strategy that aligns with organizational goals, and develop and manage the IT budget, including yearly licence and cloud cost reviews.
Lead and develop the IT team, including system administrators and a data analyst: setting clear priorities, assigning work, coaching, and supporting performance and growth.
Lead several cross-functional projects at once using structured project management, and lead change management with HR, Quality and programs to support successful adoption.

Systems, Data & AI

Oversee core systems, including Microsoft 365/SharePoint, ShareVision, Inclusion and iTacit, and lead system implementation, integration and data migration.
Lead SharePoint structure, permissions and governance, and support digital records management.
Oversee organizational reporting and dashboards in Microsoft Fabric and Power BI, and set up data governance.
Optimize systems and workflows to reduce manual work, using automation and AI where it adds value, and lead the responsible adoption of AI, including Microsoft Copilot.

Infrastructure, Security & Support

Oversee the helpdesk and ticketing system, set and monitor service level agreements (SLAs), and report IT metrics to management.
Manage security and IT software, including endpoint detection and response (EDR) and antivirus, as well as backup, disaster recovery and business continuity planning.
Oversee IT hardware and asset management (laptops, desktops, cellphones and printers), including purchasing, tracking and lifecycle management.
Establish IT policies that safeguard our data and meet legal, privacy and accreditation requirements.

Vendors & Relationships

Manage IT and telecommunications vendors, and keep a central record of contracts, renewal dates and costs.
Represent Taproot at meetings and build positive relationships with internal and external stakeholders.
Perform miscellaneous job-related duties as required.
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A bachelor’s degree in Computer Science, Information Technology or a related field.
Minimum of 5 years of experience in IT management or a similar role, with a track record of leading successful projects, including a large system implementation or digital transformation.
Strong experience with Microsoft 365 and Azure, including SharePoint Online, and with system integration and data migration.
Working knowledge of Microsoft Fabric and Power BI, and a solid understanding of data governance.
Hands-on experience rolling out generative AI tools such as Microsoft Copilot.
Strong knowledge of cyber security, risk management and compliance.
Excellent team leadership, project management and change management skills, with the ability to explain technology in plain language.
Project management certification, change management training, and experience in community social services or health care are assets.
Valid Class 5 Driver’s License and clean driver’s abstract.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

Apply About employer

More about this job

Responsibilities

Lead Taproot’s IT strategy, team, budget, systems, data, and digital transformation initiatives across its operations in three provinces. Oversee cybersecurity, IT support, infrastructure, vendors, reporting, records management, and responsible adoption of automation and AI.

Requirements

Requires a bachelor’s degree in Computer Science, Information Technology, or a related field, and at least five years of IT management or similar experience, including leadership of a major system implementation or digital transformation. Candidates should have strong Microsoft 365, Azure, SharePoint, integration, data, cybersecurity, leadership, project management, and change management experience; a valid Class 5 driver’s license and clean driving abstract are also required.

Skills

IT Strategy
Team Leadership
Project Management
Change Management
Microsoft 365
Azure
SharePoint Online
System Integration
Data Migration
Microsoft Fabric
Power BI
Data Governance
Generative AI
Cybersecurity
Risk Management
Vendor Management

Benefits

Employee Ownership
Profit-Sharing Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Strategy
IT Operations
Microsoft 365
Azure
SharePoint Online
ShareVision
Inclusion
iTacit
Microsoft Fabric
Power BI
Microsoft Copilot
Generative AI
System Implementation
System Integration
Data Migration
Data Governance
Digital Records Management
Cybersecurity
Endpoint Detection and Response
Antivirus
Backup and Disaster Recovery
Business Continuity Planning
Helpdesk
Service Level Agreements
IT Asset Management
Cloud Cost Management
Project Management
Change Management
Employee Ownership Trust

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