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Taproot Community Support Services

Disability Service Worker (complex needs), Full-Time

Slave Lake, AB, Canada

Job type: Full-time
Apply by: Oct 4, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The high quality, personalized care Taproot Community Support Services provides through this program helps those we serve to overcome their challenges and develop their strengths. We ensure a full life by forging friendships, nurturing a sense of belonging and encouraging community inclusion.

The Position

The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service with physical, behavioural, emotional and social supports/supervision in residence and in the community. DSWs develop relationships and act as a liaison with the community, family members, guardians and employers. This position reports to the Team Leader.

We encourage every individual we serve to participate in the development of their care plan, and we also invite family members and loved ones to become involved. This way we can be sure the individual’s unique strengths, personal goals and activity preferences are taken into account. When the individual does not have an extended support system, Taproot Community Support Services staff advocates for them and ensures they are heard, valued and treated with respect.

Scheduling

One (1) permanent full-time position, working 40 hours per week:

Monday through Friday 0900-1700.

An additional $3.30 per hour will be paid when supporting complex needs clients. This additional amount does not apply to scheduled trainings/meetings and non-complex shifts.

In Your Role You Will

Support individuals with household chores, life skills, personal hygiene (if needed).
Provide supports as per the individual's care plan
Provide immediate support in crisis situations and use de-escalation techniques to deal with behaviours
Administer medication, first aid if/when necessary.
Use computer program to write objective daily reports and document notes & observations regarding the client
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Minimum Grade 12 or Diploma/Degree in Disabilities Studies, Social Work, Human Services, Special Education or equivalent
One (1) year experience working with individuals with developmental disabilities, complex needs, including behavioural and mental health supports.
MANDATORY - A valid Class 5 Driver License with clear driving abstract and reliable transportation
Clear criminal record check and social services involvement check
A positive attitude and belief that persons with disabilities have the right / responsibility to define and pursue their life choices, and pursue active participation and involvement in the community.
Skills in assisting individuals in anger management, daily living, self help, etc.
First Aid/CPR Certification
Crisis Prevention Intervention, Medication Administration, Abuse Protocol, Proactive Procedures and Behavioural Strategies, Foundations and Disabilities Training
Knowledge of basic health and safety rules and guidelines for personal health and safety, as appropriate.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information on Taproot Community Support Services visit our website: taproot.ca

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Support individuals with developmental disabilities and complex needs at home and in the community, following their care plans and assisting with household tasks, life skills, and personal hygiene. Respond to crises using de-escalation techniques, administer medication and first aid when needed, document observations, and liaise with families, guardians, employers, and community members.

Requirements

Applicants need at least Grade 12 or a relevant diploma or degree, plus one year of experience supporting people with developmental disabilities and complex needs. Requirements also include a valid Class 5 driver's licence, a clear driving abstract, reliable transportation, relevant background checks, First Aid/CPR, and specified crisis, medication, abuse-prevention, and disability-related training.

Skills

Developmental Disabilities Support
Complex Needs Support
Behavioural Support
Mental Health Support
Crisis Intervention
De-escalation
Daily Living Skills Assistance
Anger Management
Personal Hygiene Support
Medication Administration
First Aid
Objective Report Writing
Care Plan Implementation
Community Inclusion
Communication and Liaison
Behavioural Strategies

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Paid Vacation
Benefits
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Disability Services
Developmental Disabilities
Complex Needs
Behavioural Support
Mental Health Support
Care Plans
Crisis Prevention
De-escalation Techniques
Daily Living Skills
Personal Hygiene
Medication Administration
First Aid
CPR
Crisis Prevention Intervention
Abuse Protocol
Proactive Procedures
Behavioural Strategies
Disability Training
Objective Daily Reports
Community Inclusion
Family Liaison
Class 5 Driver's Licence
Criminal Record Check

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